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Help Desk Associate Jobs in Quebec (NOW HIRING)

Walmart

(CAN) General Merchandise Associate

Candiac, QC · On-site

CA$18.75/hr

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

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The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

Wing Assistant

GTM Associate

Montreal, QC · Remote

We help companies get high-quality support across roles like executive assistance, admin support ... The ability to run your own desk while still collaborating well across teams. * A genuine eagerness ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

The Home Depot Canada

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Quebec

Help Desk Associate information

See Quebec salary details

$11

$20

$30

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Quebec is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.60 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Quebec? The most popular types of Help Desk jobs in Quebec are:
What are popular job titles related to Help Desk Associate jobs in Quebec? For Help Desk Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Quebec look for? The top searched job categories for Help Desk Associate jobs in Quebec are:
What cities in Quebec are hiring for Help Desk Associate jobs? Cities in Quebec with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,701 per year, or $20 per hour.

(CAN) General Merchandise Associate

Walmart

Candiac, QC • On-site

CA$18.75/hr

Full-time

Re-posted 11 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,389 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale of goods. If you are looking for an exciting job in customer service or retail, working as a General Merchandise Associate may be a great fit for you!What you'll do...

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
Sales Floor Coverage and Team Support
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
Merchandising, Zoning, and Recovery
Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
Stocking and Modular Execution
Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
Safety, Cleanliness, and Compliance
Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

201 Rue Strasbourg, Candiac, QC J5R 0B4, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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