Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated ...
Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy ...
(CAN) General Merchandise Associate
Candiac, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Candiac, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ... Meaningful Impact Take pride in helping customers save money and live better. Le taux horaire ...
... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ... Meaningful Impact Take pride in helping customers save money and live better. Le taux horaire ...
(CAN) General Merchandise Associate
Saint-bruno, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Saint-bruno, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Riviere-du-loup, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Riviere-du-loup, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Riviere-du-loup, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Riviere-du-loup, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Rouyn-noranda, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Rouyn-noranda, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
CA$18.85 - CA$19.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Desk, Pro Services, etc. and how to recommend them Drives Sales Discuss available options (good ...
CA$18.85 - CA$19.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Desk, Pro Services, etc. and how to recommend them Drives Sales Discuss available options (good ...
CA$18.85 - CA$19.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and ...
CA$18.85 - CA$19.85/hr
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Position Overview: Sales Associates provide fast, friendly service by actively seeking out ...
(CAN) General Merchandise Associate
Quebec, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Quebec, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Laval, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
(CAN) General Merchandise Associate
Laval, QC · On-site
CA$18.75/hr
... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...
Help Desk Associate information
See Quebec salary details
$11.54 - $13.22
4% of jobs
$13.22 - $14.90
12% of jobs
$15.93 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.59
15% of jobs
$16.59 - $18.27
12% of jobs
The median wage is $19.18 / hr.
$18.27 - $19.95
14% of jobs
$19.95 - $21.63
15% of jobs
$22.06 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.32
15% of jobs
$23.32 - $25
5% of jobs
$25 - $26.68
5% of jobs
$26.68 - $28.37
2% of jobs
$28.37 - $30.05
1% of jobs
$11
$20
$30
How much do help desk associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for help desk associate in Quebec is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $22.60 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Quebec? The most popular types of Help Desk jobs in Quebec are:
What are popular job titles related to Help Desk Associate jobs in Quebec? For Help Desk Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Quebec look for? The top searched job categories for Help Desk Associate jobs in Quebec are:
What cities in Quebec are hiring for Help Desk Associate jobs? Cities in Quebec with the most Help Desk Associate job openings:
Full-time
Posted 27 days ago
Job description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Access to the GreenShield telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store. Your role: Greet customers warmly and ensure a good customer experience Exchange or return merchandise according to company’s policy Produce and balance the cash report at the end of each shift Prepare paperwork for rental vehicles and follow up Be aware of current promotions and flyers Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.) Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety Other related tasks to ensure the store runs smoothly What we're looking for: Strong communications skills Excellent customer service Cashier and customer service experience would be an asset If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.