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Hedis Medical Record Retrieval Jobs (NOW HIRING)

Gemini Duplication

Record Retrieval Specialist

Rocklin, CA · On-site

$20.67 - $25.96/hr

As a member of the Record Retrieval department, Specialists are trained in research methods and ... Comprehensive medical, dental, and vision coverage * Generous paid time off, including PTO, sick ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · On-site +1

Remote worker with ability to read and write in Spanish and medical records. Under the direction of the HEDIS Program Manager, supports the annual HEDIS project management by coordinating the ...

Integrated Resources

HEDIS RN / LPN

Brentwood, TN · On-site

$28.50 - $37.75/hr

The contract nurse is responsible for retrieval, review, and abstraction of medical record data, required for multiple and complex STARS and HEDIS measures as well as entering the data into quality ...

New

Integrated Resources

HEDIS RN / LPN

Memphis, TN · On-site

$27 - $35.75/hr

The contract nurse is responsible for retrieval, review, and abstraction of medical record data, required for multiple and complex STARS and HEDIS measures as well as entering the data into quality ...

New

Integrated Resources

HEDIS RN / LPN

Knoxville, TN · On-site

$28.75 - $38.25/hr

The contract nurse is responsible for retrieval, review, and abstraction of medical record data, required for multiple and complex STARS and HEDIS measures as well as entering the data into quality ...

New

Integrated Resources

HEDIS RN / LPN

Nashville, TN · On-site

$29.25 - $38.75/hr

The contract nurse is responsible for retrieval, review, and abstraction of medical record data, required for multiple and complex STARS and HEDIS measures as well as entering the data into quality ...

ISG

Record Retrieval Specialist (29735)

Danvers, MA · On-site +1

$14/hr

We are looking for a Record Retrieval Specialist to join our Medical Records team. As a Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those ...

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How much do hedis medical record retrieval jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hedis medical record retrieval in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is HEDIS medical record retrieval?

HEDIS medical record retrieval is the process of collecting patient medical records from healthcare providers to support HEDIS (Healthcare Effectiveness Data and Information Set) reporting. This process helps health plans measure and report quality of care by verifying that certain services and screenings were provided to patients. Medical record retrieval specialists contact providers, request necessary documentation, and ensure the information is accurate and complete. Their work is essential for health plans to meet regulatory requirements and improve patient outcomes.

What skills and qualifications are needed for a HEDIS medical record retrieval specialist?

To thrive as a HEDIS Medical Record Retrieval Specialist, you need strong attention to detail, organizational skills, and a basic understanding of medical terminology, typically complemented by a high school diploma or relevant healthcare experience. Familiarity with electronic health record (EHR) systems, secure data transmission tools, and HIPAA compliance is crucial. Excellent communication, time management, and problem-solving abilities help you effectively coordinate with medical facilities and handle sensitive information. These skills ensure accurate, timely retrieval of records, supporting quality reporting and compliance for healthcare organizations.

What are common challenges in a HEDIS medical record retrieval role and how can they be managed?

HEDIS Medical Record Retrieval professionals often encounter challenges such as coordinating with multiple providers, managing tight deadlines during reporting cycles, and ensuring the accuracy and completeness of collected records. To manage these, strong organizational and communication skills are essential, as is familiarity with electronic health record (EHR) systems. Proactively building relationships with provider offices and maintaining meticulous records can help streamline the retrieval process and minimize delays.

What is the difference between Hedis Medical Record Retrieval vs Medical Records Coordinator?

AspectHedis Medical Record RetrievalMedical Records Coordinator
CredentialsTypically requires medical record retrieval experience, familiarity with healthcare dataOften requires healthcare administration or medical records certification
Work EnvironmentRemote or office-based, focused on retrieving and managing medical records for HEDIS auditsOffice setting, managing medical records, coordinating with healthcare providers
Industry UsagePrimarily in health plans, insurance companies, and healthcare quality organizationsHospitals, clinics, healthcare facilities, and insurance companies

Hedis Medical Record Retrieval specialists focus on obtaining specific medical records for HEDIS audits, ensuring compliance and accuracy. Medical Records Coordinators handle broader record management tasks, including organizing, filing, and coordinating records across healthcare settings. While both roles involve medical records, Hedis Medical Record Retrieval is specialized in supporting healthcare quality measurement, whereas Medical Records Coordinators manage overall record administration.

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Hedis Medical Record Retrieval jobs near you
Infographic showing various Hedis Medical Record Retrieval job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

Record Retrieval Specialist

Gemini Duplication

Rocklin, CA • On-site

$20.67 - $25.96/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

ABOUT GEMINI LEGAL
If you are seeking meaningful work in a company that values integrity, innovation, and growth, consider a career with Gemini Legal.
Headquartered in Rocklin, California, Gemini Legal is an industry-leading legal support company serving attorneys across California. Our proprietary, in-house developed technology platform powers efficient, secure digital record collection and workflow management. In addition to records services, we provide vocational counseling to injured workers, delivering comprehensive support throughout the life of a case.
Our growth is powered by our people. We operate with an open-door leadership philosophy and a culture built on accountability, collaboration, and service. We promote from within whenever possible and invest in individuals who demonstrate commitment and potential, including those new to the industry.
Ethical. Passionate. Smart. These principles guide how we work, how we serve clients, and how we support one another.
ABOUT THE ROLE
The Record Retrieval Specialist's purpose at Gemini is to effectively coordinate and schedule the retrieval of confidential and time-sensitive records from various locations. As a member of the Record Retrieval department, Specialists are trained in research methods and workers' compensation regulations, which they apply to educate locations and ensure timely and accurate retrieval of requested documentation. This role requires strict adherence to HIPAA and all applicable state and federal document security regulations.
  • Location: Rocklin, CA/Hybrid-Remote
  • Schedule: Monday-Friday, 8:00am-5:00pm
  • Compensation: $20.67-$25.96 Per Hour
The pay range for this role is $20.67-$25.96 Per Hour. Starting pay for new hires is typically within the lower third of the range: $20.67-$22.44 . Exceptions may be made based on factors such as education, specialized skills, or significant relevant experience.
RESPONSIBILITIES
  • Meet and exceed departmental quality and productivity metrics, ensuring all performance standards are consistently achieved.
  • Demonstrate exceptional accuracy, consistency, and attention to detail across all work tasks to uphold data integrity and compliance.
  • Initiate and maintain communication with external entities (via phone, fax, email, or mail) to facilitate timely and accurate record retrieval.
  • Confirm receipt and validity of subpoenas, ensuring all accompanying documentation is properly reviewed, logged, and processed according to company and legal requirements.
  • Navigate and utilize multiple internal systems and databases to conduct comprehensive research and verify information efficiently.
  • Ensure prompt and accurate retrieval of records by proactively leveraging all available tools, resources, and relationships.
  • Coordinate and schedule Gemini process servers to retrieve records or deliver legal documents as needed, ensuring smooth operational flow.
  • Maintain a well-organized calendar, workflow, and workspace to support accuracy, efficiency, and accountability.
  • Review, validate, and process invoices for payment in a timely and accurate manner, maintaining strong attention to detail and adherence to company policies.
  • Demonstrate a thorough understanding of current departmental procedures and actively contribute to team knowledge sharing and training.
  • Identify and recommend process or departmental improvements, supporting a culture of innovation and continuous improvement.
  • Participate in departmental audits, including quality, metric, and compliance audits, ensuring accuracy and accountability of reported data.
  • Support and engage in Kaizen and other continuous improvement initiatives, helping streamline workflows and enhance performance.
  • Exhibit mastery of established processes and serve as a resource for peers, fostering collaboration and team development.
  • Take ownership of additional tasks and responsibilities as assigned, demonstrating flexibility and a proactive approach to evolving business needs.
Requirements
WHAT YOU BRING
Education and/or experience:
  • High School Diploma or equivalent required.
  • 1+ years of customer service or call center experience preferred.
  • 1+ years of medical or legal office experience preferred.
Skills:
  • Strong customer service orientation, demonstrates patience, professionalism, and responsiveness when interacting with clients, facilities, and third parties.
  • Strong verbal communication skills, able to handle high call volumes, manage sensitive conversations, and represent Gemini professionally in all interactions.
  • Professional written communication to produce clear, concise, and courteous correspondence via email, fax, and mail.
  • Conflict resolution and problem-solving, ability to effectively manage difficult or escalated calls with professionalism and tact.
  • Proficiency in researching, tracking, and updating records efficiently.
  • High attention to detail.
  • Works effectively with internal teams, departments, and external carriers/vendors.
Technology:
  • Experience using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
FUNCTIONAL REQUIREMENTS
  • Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to:
  • Sitting for at least one hour at a time (total: 6-8 hours/day)
  • Keyboarding for extended periods of time (total: 4-6 hours/day)
  • Using a phone with or without a headset for extended periods (total: 4-6 hours/day)
WHAT YOU'LL LOVE ABOUT GEMINI LEGAL
Full-Time Team Members
  • Comprehensive medical, dental, and vision coverage
  • Generous paid time off, including PTO, sick leave, volunteer time, and paid holidays
  • 401(k) plan with company match
  • Tuition reimbursement program
  • Employee Assistance Program and legal assistance benefit
  • Company-paid annual charitable donation in your name
  • Employee recognition program

Salary Description
$20.67-$25.96 Per Hour

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