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Healthcare Technical Support Jobs (NOW HIRING)

Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service ... Health and well-being Job location This role offers a hybrid working arrangement, allowing you to ...

Technical Support Analyst

Atlanta, GA · Hybrid

$23 - $30/hr

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows ... The Technical Analyst also provides support for web portal functionality, delivers client training ...

... health for the accounts you support, especially after hard bugs or sharp edges * dogfood Composio to automate ticket triage, customer comms, and runbooks "Must haves" if you are very good, nothing is ...

The Technical Support Representative will work in a fast-paced in person call center environment ... Comprehensive benefits package, including health, dental, and vision coverage * Life insurance

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support ... You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring ...

You genuinely care about the customer's experience. You listen closely, show empathy, and go beyond ... your technical and communication skills so you can provide better, faster support. * Team ...

Technical Support Engineer (NYC)

Manhattan, NY · On-site +1

$80K - $130K/yr

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate ... We are looking for a Technical Support Engineer to join our growing Delivery team in NYC. As a ...

Growth path into advanced technical support, quality assurance, leadership, training, or field ... Health, Dental, and Vision insurance * HSA option * Life insurance * Paid time off & parental leave

Technical Support Engineer

New York, NY · On-site

$60K - $90K/yr

About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You ... We care far more about how you think than where you've worked. If you've spent your career in ...

The Technical Support Specialist is responsible for providing technical assistance to Dealers ... Benefits * Comprehensive health, dental and vision insurance * Wellness discounts on medical ...

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Healthcare Technical Support information

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$14

$26

$44

How much do healthcare technical support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for healthcare technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Healthcare Technical Support professionals and how can they be addressed?

Healthcare Technical Support professionals often encounter challenges such as troubleshooting complex medical software and hardware issues, maintaining patient data confidentiality, and supporting users with varying levels of technical expertise. To address these, it's essential to stay updated on the latest healthcare technologies, follow strict HIPAA guidelines, and develop strong communication skills to explain technical solutions in user-friendly terms. Collaborating closely with IT, clinical staff, and vendors helps ensure timely resolution of issues and continuous improvement in support processes.

What is a healthcare technical worker?

A healthcare technical worker is a professional who supports medical facilities by maintaining and operating medical equipment, information systems, or technical devices. They often require technical skills, certifications, and knowledge of healthcare environments to ensure proper functioning of technology used in patient care.

What is technical support in healthcare?

Healthcare technical support involves assisting healthcare providers and staff with the operation, troubleshooting, and maintenance of medical equipment, software systems, and electronic health records. Support specialists often have technical skills, knowledge of healthcare technology, and may work with tools like diagnostic devices or healthcare IT platforms to ensure smooth clinical operations.

What jobs pay 4000 a week without a degree?

Healthcare Technical Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs in this field usually require technical skills, certifications, or extensive experience, and salaries vary based on location and employer. Most roles offering such high weekly pay are in specialized medical technology, management, or consulting positions that often require advanced training or credentials.

What are Healthcare Technical Support specialists?

Healthcare Technical Support specialists are professionals who provide technical assistance and troubleshooting for healthcare technology systems, such as electronic health records (EHR), medical devices, and healthcare software. They help healthcare staff resolve technical issues, ensure systems run smoothly, and support the integration of new technologies. Their role is critical in maintaining the efficiency, security, and functionality of medical technology to support quality patient care.

What are the key skills and qualifications needed to thrive as a Healthcare Technical Support professional, and why are they important?

To thrive as a Healthcare Technical Support professional, you need a solid understanding of healthcare IT systems, troubleshooting techniques, and a background in information technology or healthcare informatics. Familiarity with electronic health records (EHR) platforms, ticketing systems, and industry certifications like CompTIA A+ or Healthcare IT Technician are highly beneficial. Exceptional communication, patience, and problem-solving skills are crucial for effectively assisting users and collaborating with healthcare staff. These skills and qualifications ensure timely resolution of technical issues, minimize workflow disruptions, and support high-quality patient care through reliable technology.

What is the difference between Healthcare Technical Support vs Healthcare IT Support?

AspectHealthcare Technical SupportHealthcare IT Support
CertificationsCompTIA A+, Healthcare-specific certificationsCompTIA A+, Healthcare IT certifications
Work EnvironmentHospitals, clinics, medical device companiesHospitals, clinics, healthcare IT departments
Job FocusSupporting medical devices and hardwareSupporting healthcare software and IT systems
Common UsageTechnical support for medical equipmentTechnical support for healthcare software systems

Healthcare Technical Support primarily focuses on maintaining and troubleshooting medical devices and hardware used in healthcare settings. Healthcare IT Support, on the other hand, concentrates on supporting healthcare software, electronic health records, and IT infrastructure. Both roles require technical skills and certifications but differ in their specific focus areas within the healthcare industry.

What is the highest paying healthcare tech job?

In healthcare technology, roles such as Healthcare IT Director, Chief Medical Information Officer, and Healthcare Data Scientist tend to have the highest salaries, often exceeding six figures. These positions typically require advanced degrees, extensive experience, and expertise in health informatics, data analysis, or health IT systems management.
More about Healthcare Technical Support jobs
Infographic showing various Healthcare Technical Support job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 68% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Technician

Technical Support Technician

Teguar Corporation

Charlotte, NC

$36K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Teguar is a leading global provider of cutting-edge industrial and medical computer solutions that are specifically designed to provide reliable performance in the most demanding environments and applications. Founded in 2010, we are a fast-growing Inc 5000 company who believes in excellence in the quality of our products, the quality of our customer service and the quality of our team.

Our Values:

Teguar's Core Values are the pulse of our organization. We have a true PASSION...to see our team members and customers succeed, we have a strong COMMITMENT...to excellence and often extend boundaries to achieve the extraordinary, we exercise AGILITY and encourage our team to jump in and make it happen and we take pride in having INTEGRITY by always striving to do the right thing, even when it's hard.

We are currently looking for a motivated Technical Support Technician with the desire, skills, and experience to become a part of our growing enterprise. This is a full-time, non-exempt position.

SUMMARY: This position is primarily responsible for providing technical and application problem resolution for computers sold by Teguar Corporation. The candidate must have superb customer service skills and be mechanically inclined, with at least 1 year of technical experience.

DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

  • Provides excellent level 1 customer support which includes driver support, warranty/RMA support, and basic hardware and software troubleshooting.
  • Communicates with customers by using multiple methods of communication including (but not limited to) email, phone and live chat.
  • Accurately maintains service and support records inside of Teguar's technical support ticketing system and ERP.
  • Escalates and collaborates with senior employees on advanced support cases.
  • Assists other departments outside of the Technical Support department, as needed.
  • Develops and tests internal and external standard operating procedures.
  • Performs other related duties as assigned by management and/or and the department supervisor.

Requirements

  • Associates Degree (AA) from a two-year College or Technical School (or equivalent) and 1 year experience in a technical role. OR a minimum of 3 years experience in lieu of an Associates Degree; OR an equivalent combination of education and experience.
  • Excellent written, verbal communication and customer facing skills
  • Excellent analytical and troubleshooting skills - specifically computer hardware and software
  • Basic knowledge of Windows, Linux and Android.
  • Ability to work with Microsoft Word, Excel and Microsoft Outlook
  • Ability to read and understand user manual and SOP for each product
  • Ability to use common hand tools, testing tools, and mechanical equipment
  • Eagerness to learn about our products and our markets
  • A true passion for learning about and leveraging new technology
  • Highly motivated individual who is a self-starter, doesn't require constant instruction to learn, and is interested in continuously expanding their skill set
  • Ticketing System knowledge desired

Benefits

  • Bonus Plans - quarterly and annual based on performance
  • 401K matching
  • HRA (Health Reimbursement Account) covers medical, dental and vision expenses
  • Gym membership Reimbursement
  • Paid Holidays and PTO days
  • Birthday and Volunteer PTO
  • Culture Committee Program
  • Employee Referral Bonus Program
  • Modern office work environment with free drinks and snacks

TEGUAR logo

About TEGUAR

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2010