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Healthcare Technical Support Jobs (NOW HIRING)

HCL

Healthcare Technical Business Analyst

Manhattan, NY · On-site

$90K/yr

Position : Healthcare Business Analyst/Consultant : Healthcare Business Consultant/Analyst ... Defines and develops test plan documentation to support system validation and/or User Acceptance ...

Navstar

Technical Support

Chantilly, VA · On-site

$70.80K - $148.60K/yr

Technical Support CACI is seeking a Technical Support candidate to work with a friendly team with ... At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial ...

New

Illumia, LLC

Technical Support Engineer

Scottsdale, AZ · On-site

Technical Support Engineer Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32.70K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while ... Health coverage for you and your family through medical, dental, and vision plans * A generous paid ...

Integrated Resources INC

Technical Support

Annapolis, MD

$37.10K - $46.50K/yr

Supports computer users with installation of basic hardware/software and networking components to ... IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I ...

Vantive

Technical Support Specialist

Deerfield, IL · Remote

$44K/yr

Provide Level 1 technical support via phone, chat, and email for healthcare customers using Vantive medical devices and related system peripherals. * Deliver remote technical support in a clinical ...

Logan Health

Technical Support Representative

Billings, MT · On-site

$25.25 - $35.35/hr

At Logan Health, we're more than just a healthcare provider - we're a community. Nestled in the ... Our Technical Support Representatives are the friendly, solution-oriented tech professionals who ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37.90K - $47.50K/yr

The role is responsible for monitoring system health, responding to and resolving technical issues, maintaining outage and incident documentation, and supporting rotational after hours on call ...

idexcel

Technical Support Specialist

Golden Valley, MN

$17 - $20/hr

... healthcare, manufacturing, banking & financial services, food & commodities trading and federal ... Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ...

Wellinks

Technical Support Agent

New Haven, CT · On-site

Our partners choose Wellinks to deliver a tailored and personalized healthcare experience for their ... The Technical Support Agent helps support a growing pool of Customers and Patients who utilize our ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ... Our benefits and perks programs include, but are not limited to: * Healthcare programs that can be ...

Abaxis

OR · On-site

$66K - $107K/yr

Are you passionate about helping customers and solving technical challenges in a healthcare environment? As a Human Medical Technical Support Specialist, you will be the front line of support for ...

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Healthcare Technical Support information

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$14

$26

$44

How much do healthcare technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for healthcare technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Healthcare Technical Support professional, and why are they important?

To thrive as a Healthcare Technical Support professional, you need a solid understanding of healthcare IT systems, troubleshooting techniques, and a background in information technology or healthcare informatics. Familiarity with electronic health records (EHR) platforms, ticketing systems, and industry certifications like CompTIA A+ or Healthcare IT Technician are highly beneficial. Exceptional communication, patience, and problem-solving skills are crucial for effectively assisting users and collaborating with healthcare staff. These skills and qualifications ensure timely resolution of technical issues, minimize workflow disruptions, and support high-quality patient care through reliable technology.

What are some common challenges faced by Healthcare Technical Support professionals and how can they be addressed?

Healthcare Technical Support professionals often encounter challenges such as troubleshooting complex medical software and hardware issues, maintaining patient data confidentiality, and supporting users with varying levels of technical expertise. To address these, it's essential to stay updated on the latest healthcare technologies, follow strict HIPAA guidelines, and develop strong communication skills to explain technical solutions in user-friendly terms. Collaborating closely with IT, clinical staff, and vendors helps ensure timely resolution of issues and continuous improvement in support processes.

What are Healthcare Technical Support specialists?

Healthcare Technical Support specialists are professionals who provide technical assistance and troubleshooting for healthcare technology systems, such as electronic health records (EHR), medical devices, and healthcare software. They help healthcare staff resolve technical issues, ensure systems run smoothly, and support the integration of new technologies. Their role is critical in maintaining the efficiency, security, and functionality of medical technology to support quality patient care.

What is the difference between Healthcare Technical Support vs Healthcare IT Support?

AspectHealthcare Technical SupportHealthcare IT Support
CertificationsCompTIA A+, Healthcare-specific certificationsCompTIA A+, Healthcare IT certifications
Work EnvironmentHospitals, clinics, medical device companiesHospitals, clinics, healthcare IT departments
Job FocusSupporting medical devices and hardwareSupporting healthcare software and IT systems
Common UsageTechnical support for medical equipmentTechnical support for healthcare software systems

Healthcare Technical Support primarily focuses on maintaining and troubleshooting medical devices and hardware used in healthcare settings. Healthcare IT Support, on the other hand, concentrates on supporting healthcare software, electronic health records, and IT infrastructure. Both roles require technical skills and certifications but differ in their specific focus areas within the healthcare industry.

More about Healthcare Technical Support jobs
What job categories do people searching Healthcare Technical Support jobs look for? The top searched job categories for Healthcare Technical Support jobs are:
Healthcare Technical Support jobs near you
Infographic showing various Healthcare Technical Support job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Customer Care Technical Support Specialist

Customer Care Technical Support Specialist

Duke Manufacturing

Saint Louis, MO • On-site

Full-time

Posted 20 days ago

Job description

Duke Manufacturing is a modern food service equipment manufacturer, family owned and operated for 100 years with more than 700 employees worldwide. Our purpose is to "Nourish Our World" through integrated solutions that connect people, equipment, and technology to improve throughput, efficiency and quality.

Duke is currently looking for a Customer Care Technical Support Specialist to join our Technical Support team.

The Technical Support team delivers industry-leading technical solutions and support for Hot Appliances and refrigeration systems. Our mission is to resolve complex customer issues, provide expert field service support, and ensure optimal system performance. We leverage deep product, system, and engineering knowledge to address customer needs rapidly and accurately, supporting the company's reputation for technical excellence.

This role will be a good fit for you if you:

  • like troubleshooting electrical, gas, and refrigeration systems
  • have a good mechanical / technical aptitude
  • demonstrate the ability to communicate technical information clearly, accurately, and empathetically to customers and internal stakeholders, ensuring efficient issue resolution and positive customer experience.
  • have strengths in technical problem-solving and root cause analysis
  • have the ability to read electrical schematics
  • like to work within a team

Job Qualifications:

  • Completed a two-year technical degree in HVAC, Refrigeration, and Electrical Systems
  • Preferably with at least 5 years of equivalent field experience supporting equipment service and repair in the commercial kitchen industry
  • Basic computer skills which include Microsoft Office

Relevant education, experience, and performance will be considered together.

Work Schedule & Location:

  • Monday to Friday 7am to 4pm Central Time
  • St. Louis, MO or Sedalia, MO (hybrid) - must be willing to travel on either location for periodic trainings and coordinations
  • With exceptional travel to customer sites to provide hands-on technical expertise and field support

See the attached job description for more information

Duke Manufacturing is an Equal Opportunity Employer.