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Healthcare Technical Support Jobs (NOW HIRING)

Collabera

Technical Support

Salt Lake City, UT · On-site

Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ ... Exemplifies Relationship Care and problem resolution skills in providing second level support via ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Health Support and an Employee Assistance Program (EAP) and More. Please submit resume, cover ...

Glooko, Inc.

Technical Support Specialist

As a TSS, you will be the primary technical shield and point of contact for our existing healthcare ... By owning the day-to-day support queue, you will enable our implementation teams to accelerate ...

Koch Industries

Technical Support

Brunswick, GA · On-site

... technical challenges, support critical manufacturing systems, and help create value through ... Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

Saalex

Technical Support Specialist

San Diego, CA · On-site

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

NeuroFlow

Technical Support Engineer

Philadelphia, PA · On-site

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes ... Position Overview The Tier 2 Technical Support Engineer owns escalated issues that require hands-on ...

Power Monitors, Inc.

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... Health Savings Account (HSA) * Supplemental Insurance Options * Company-paid Life Insurance * Paid ...

Baxter

Technical Support Specialist

Raleigh, NC · Remote

$64K - $88K/yr

We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our ... As a Technical Support Specialist within Care Communications, you will provide remote technical ...

System One

Technical Support Analyst

Merrifield, VA · On-site

... health and welfare benefits coverage options including medical, dental, vision, spending accounts ... care or medical leave status, genetic information, veteran status, marital status, or any other ...

Coralogix

Technical Support Engineer

San Francisco, CA · Remote

$90K - $120K/yr

We are looking for a Technical Support Engineer to join our highly experienced global team. The ... healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid ...

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Healthcare Technical Support information

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$14

$26

$44

How much do healthcare technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for healthcare technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a healthcare technical support?

Healthcare Technical Support specialists are professionals who provide technical assistance and troubleshooting for healthcare technology systems, such as electronic health records (EHR), medical devices, and healthcare software. They help healthcare staff resolve technical issues, ensure systems run smoothly, and support the integration of new technologies. Their role is critical in maintaining the efficiency, security, and functionality of medical technology to support quality patient care.

What are the key skills and qualifications needed to thrive as a healthcare technical support professional?

To thrive as a Healthcare Technical Support professional, you need a solid understanding of healthcare IT systems, troubleshooting techniques, and a background in information technology or healthcare informatics. Familiarity with electronic health records (EHR) platforms, ticketing systems, and industry certifications like CompTIA A+ or Healthcare IT Technician are highly beneficial. Exceptional communication, patience, and problem-solving skills are crucial for effectively assisting users and collaborating with healthcare staff. These skills and qualifications ensure timely resolution of technical issues, minimize workflow disruptions, and support high-quality patient care through reliable technology.

What are some common challenges faced by healthcare technical support professionals and how can they be addressed?

Healthcare Technical Support professionals often encounter challenges such as troubleshooting complex medical software and hardware issues, maintaining patient data confidentiality, and supporting users with varying levels of technical expertise. To address these, it's essential to stay updated on the latest healthcare technologies, follow strict HIPAA guidelines, and develop strong communication skills to explain technical solutions in user-friendly terms. Collaborating closely with IT, clinical staff, and vendors helps ensure timely resolution of issues and continuous improvement in support processes.

What is the difference between Healthcare Technical Support vs Healthcare IT Support?

AspectHealthcare Technical SupportHealthcare IT Support
CertificationsCompTIA A+, Healthcare-specific certificationsCompTIA A+, Healthcare IT certifications
Work EnvironmentHospitals, clinics, medical device companiesHospitals, clinics, healthcare IT departments
Job FocusSupporting medical devices and hardwareSupporting healthcare software and IT systems
Common UsageTechnical support for medical equipmentTechnical support for healthcare software systems

Healthcare Technical Support primarily focuses on maintaining and troubleshooting medical devices and hardware used in healthcare settings. Healthcare IT Support, on the other hand, concentrates on supporting healthcare software, electronic health records, and IT infrastructure. Both roles require technical skills and certifications but differ in their specific focus areas within the healthcare industry.

More about Healthcare Technical Support jobs

What are popular job titles related to Healthcare Technical Support jobs?

For Healthcare Technical Support jobs, the most frequently searched job titles are:

Healthcare Technical Support jobs near you
Infographic showing various Healthcare Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Customer Care/Technical Support Representative

Hebron, KY • On-site

ZEISS
Scientific Research and Development Services
Learn more about ZEISSexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

ZEISS rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

273rd of 499 rated machine equipment manufacturers

Job description

About Us:

How many companies can say they've been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

Be a key member of the team delivering industry-leading customer care for ZEISS Hunting and Nature. While coordinating with repair, operations and sales teams, you will address consumer issues and drive high levels of customer satisfaction. Using the highest level of professionalism, you will be the resource our customers contact via phone and the Web for assistance on all things ZEISS Hunting and Nature.

Sound Interesting?

Here's what you'll do:

  • Answer customer phone calls, advising customers on sending product for repair, the repair process, acquiring spare parts and other customer queries.

  • Coordinate with colleagues on the repair, sales, and operations teams to effectively address customer inquiries while keeping the Service Manager aware of potential problems and escalations.

  • Maintain a "can-do" attitude while fielding customer issues.

  • Be a key point of contact for consumers via phone and web-based inquiries.

  • Enter sales orders into SAP as required.

  • Accurately update service cases in Salesforce as contact with consumers occur.

  • Receive consumer spare part requests and accurately process spare parts orders.

  • Other duties or projects as assigned by the Service Manager.

    Do you qualify?

    • HS Diploma or GED required; Associate degree preferred.

    • 3 - 5 years experience in customer care, technical support or a related field preferred.

    • Experience using hunting or nature observation optics (riflescopes, binoculars, spotting scopes) is required.

    • Knowledge of hunting firearms and ballistics is preferred.

    • Excellent interpersonal skills (verbal & written) to effectively serve all customers.

    • Strong trouble shooting skills; Problem solving mindset with attention to detail.

    • ERP and Salesforce experience is strongly preferred. Aptitude to quickly become proficient with these applications is required.

    • Proficiency with Microsoft Office products (Outlook, Excel, Word, Power Point, Teams)

    Working Environment:

    • Work location is Hebron, KY.

    • Minimal travel may be required.

    • Must have the ability to work remotely if needed.

    We have amazing benefits to support you as an employee at ZEISS!

    • Medical

    • Vision

    • Dental

    • 401k Matching

    • Employee Assistance Programs

    • Vacation and sick pay

    • The list goes on!

    The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

    Your ZEISS Recruiting Team:

    Maria Khalil

    Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

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