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Fresenius Medical Care

Insurance Coordinator

Newnan, GA · On-site

Tracking 30-month coordination period each month for those patients on employer Group Health Plans ... Monitors all patients' insurance information to ensure that it is updated and accurate for the ...

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How much do health insurance coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for health insurance coordinator in the United States is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.29 per hour, depending on experience, location, and employer.

What does a Health Insurance Coordinator do?

A Health Insurance Coordinator is responsible for managing and overseeing health insurance processes within a healthcare facility or organization. They handle patient insurance claims, verify coverage, ensure accurate billing, and act as a liaison between patients, healthcare providers, and insurance companies. Their goal is to help patients understand their insurance benefits and resolve any issues related to coverage or claims. Health Insurance Coordinators also keep up with changing insurance policies and regulations to ensure compliance.

What are some typical challenges Health Insurance Coordinators face when managing complex insurance claims?

Health Insurance Coordinators often encounter challenges such as navigating the complexities of diverse insurance policies, resolving discrepancies between patient information and insurance data, and keeping up with frequent changes in insurance regulations. Coordinators must communicate effectively with both patients and insurance representatives to clarify coverage details and resolve denied or delayed claims. Strong organizational skills and attention to detail are essential, as the role requires tracking multiple cases simultaneously and ensuring all documentation is accurate and up to date.

What do insurance coordinators do?

Insurance coordinators manage and process health insurance claims, verify patient coverage, and ensure compliance with insurance policies. They often communicate with insurance companies, healthcare providers, and patients, using tools like electronic health records and billing software to facilitate accurate and timely reimbursements.

What is the difference between Health Insurance Coordinator vs Insurance Claims Specialist?

AspectHealth Insurance CoordinatorInsurance Claims Specialist
Required CredentialsHigh school diploma; certifications like Certified Insurance Service Representative (CISR) are commonHigh school diploma; certifications such as Certified Claims Professional (CCP) are beneficial
Work EnvironmentHealthcare offices, insurance companies, hospitalsInsurance companies, healthcare providers, claims processing centers
Employer & Industry UsageHospitals, clinics, insurance agenciesInsurance carriers, third-party administrators
Common Search & Comparison IntentUnderstanding roles in health insurance administrationLearning about claims processing and reimbursement procedures

The main difference is that a Health Insurance Coordinator manages overall insurance processes, patient coverage, and communication, while an Insurance Claims Specialist focuses specifically on processing and resolving insurance claims. Both roles require knowledge of insurance policies and excellent communication skills, but they serve different functions within the healthcare and insurance industries.

What are the duties of a healthcare coordinator?

A healthcare coordinator manages patient care coordination, schedules appointments, processes insurance claims, and ensures compliance with healthcare regulations. They often communicate with providers, patients, and insurance companies, and may use electronic health record (EHR) systems to organize information.

What is the highest paying job as a coordinator?

The highest paying roles for a health insurance coordinator often involve advanced positions such as insurance managers, compliance officers, or senior healthcare administrators, which typically require additional experience and certifications. These roles can offer higher salaries due to increased responsibilities and expertise in insurance policies, regulations, and healthcare systems.

What are the key skills and qualifications needed to thrive as a Health Insurance Coordinator, and why are they important?

To thrive as a Health Insurance Coordinator, you need strong knowledge of healthcare billing, insurance policies, and claims processing, often supported by experience in medical administration or a related certification. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance verification tools is typically required. Attention to detail, problem-solving abilities, and effective communication are vital soft skills for resolving discrepancies and assisting patients or providers. These skills ensure accurate claims processing, timely reimbursements, and positive interactions with patients and insurers.

How much do health insurance coordinators make in the US?

Health insurance coordinators in the US typically earn between $40,000 and $65,000 annually, with the median around $50,000. Salaries vary based on experience, location, and the size of the organization, and the role often requires knowledge of insurance policies and claims processing systems.
What cities are hiring for Health Insurance Coordinator jobs? Cities with the most Health Insurance Coordinator job openings:
What are the most commonly searched types of Health Insurance jobs? The most popular types of Health Insurance jobs are:
What states have the most Health Insurance Coordinator jobs? States with the most job openings for Health Insurance Coordinator jobs include:
Health Insurance Coordinator jobs near you
Infographic showing various Health Insurance Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, and 23% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,569 per year, or $24.8 per hour.
Insurance Coordinator

Insurance Coordinator

Fresenius Medical Care

Gonzales, LA • On-site

Full-time

Posted yesterday

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,268 frontline employees who took The Breakroom Quiz

526th of 871 rated healthcare providers

Job description

PURPOSE AND SCOPE:
Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while providing our patients education to elect the best insurance options for them. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options:
  • Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA).
  • Ensures patients have followed through with the application process.
  • Obtains premium statements and signatures from patients.
  • Discusses situation and options if employment status changes or other situations change.
  • Completes and follows up with paperwork when claims are disputed for non-payment.
  • Collects necessary documents to complete indigent waivers.
  • Discusses insurance options when insurance contracts are terminated.
  • Responsibilities involving Medicare and Medicaid include but are not limited to:
  • Determining Medicare eligibility by meeting with the patients and contacting local Social Security offices to verify eligibility.
  • Discussing the Medicare application with eligible patients and assisting with the application process.
  • Acting as liaison between the patient and the local agents for Medicare terminations and re-in statements.
  • Educate and review insurance options for annual open enrollment and Medicare reinstatement periods with patients.
  • Tracking 30-month coordination period each month for those patients on employer Group Health Plans to ensure Medicare will be in place once coordination ends.
  • Monitoring and verifying the Medicaid status of each patient monthly and determining the spend down amounts.
  • Works with patients to evaluate personal financial information and make determination for indigent program.
  • Completes initial Indigent waiver applications.
  • Monitors all patients' insurance information to ensure that it is updated and accurate for the Revenue Cycle Management.
  • Addresses any identified anomalies or discrepancies, research and answers questions as needed.
  • Meets with patients receiving direct payments from insurance companies to ensure patients understand their responsibility with the handling of those payments.
  • Prepares, analyzes, and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check to ensure the correct insurance information is entered into the billing system and that other changes are not overlooked. Researches and corrects any discrepancies identified.
  • Provides QA team members with monthly information regarding the details of the patients' primary and secondary insurance status as well as documentation regarding the plans of actions currently in place monthly as required by QA processes.
  • Completes monthly audit exam to stay current on internal policies.
  • May present insurance and financial assistance options to patients as necessary.
  • Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws, and regulations.
  • Assist with various projects as assigned by direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day-to-day work includes desk and personal computer work and interaction with patients and facility staff. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Extensive local travel to clinics in a specified geographic area; must have a valid Driver's License.

SUPERVISION:
  • None

EDUCATION:
  • Bachelor's Degree preferred, Social Work or other Healthcare focus preferred. High school diploma would require minimum of 5+ years of experience in similar position or insurance experience.

EXPERIENCE AND REQUIRED SKILLS:
  • 2 - 5 years' related experience; healthcare industry preferred.
  • Experience with Medicare, Social Security and Medicaid systems a plus.
  • Past patient interaction a plus.
  • Excellent written and communication skills.
  • A strong customer service philosophy.
  • Strong organizational and time management skills.
  • Ability to work independently.
  • Proficient with PCs and Microsoft Office applications.
  • Valid Driver's License

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

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