Head of Customer Support
Los Angeles, CA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...
Head of Customer Support
Los Angeles, CA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...
Head of Customer Support
Seattle, WA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...
Head of Customer Support
Seattle, WA · On-site
We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...
Head Of Customer Support Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North ...
Head Of Customer Support Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North ...
Head of Customer Programs Location: Santa Clara, CA (On-site/Hybrid) Reports To: CEO Role Summary ... Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate ...
Head of Customer Programs Location: Santa Clara, CA (On-site/Hybrid) Reports To: CEO Role Summary ... Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate ...
Head of Customer Support
OR · On-site +1
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Head of Customer Support
OR · On-site +1
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Head of Customer Programs
Santa Clara, CA · On-site
Head Of Customer Programs Santa Clara, California, United States Baya Systems is inspired by the ... Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate ...
Head of Customer Programs
Santa Clara, CA · On-site
Head Of Customer Programs Santa Clara, California, United States Baya Systems is inspired by the ... Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
With more than 35 years of experience, ChildPlus Software was the first Head Start data management ... A Little About the Role The Customer Support Specialist will be responsible for completing Customer ...
Customer Support Specialist
Atlanta, GA · On-site
$19 - $23/hr
With more than 35 years of experience, ChildPlus Software was the first Head Start data management ... A Little About the Role The Customer Support Specialist will be responsible for completing Customer ...
Customer Support Specialist
$19 - $23/hr
With more than 35 years of experience, ChildPlus Software was the first Head Start data management ... A Little About the Role The Customer Support Specialist will be responsible for completing Customer ...
Customer Support Specialist
$19 - $23/hr
With more than 35 years of experience, ChildPlus Software was the first Head Start data management ... A Little About the Role The Customer Support Specialist will be responsible for completing Customer ...
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Quick apply
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Quick apply
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Quick apply
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
You will re-architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.25 - $20.75/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.25 - $20.75/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.50 - $21/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.50 - $21/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Customer Support Specialist
West Chester, OH · On-site
$17 - $23/hr
\n \n \n \n \n Customer Support Specialists coordinate servicing Kingsgate Logistics' clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible ...
Customer Support Specialist
West Chester, OH · On-site
$17 - $23/hr
\n \n \n \n \n Customer Support Specialists coordinate servicing Kingsgate Logistics' clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible ...
Customer Support Specialist
Miami, FL · On-site
$17.25 - $23.25/hr
... support ... This role reports to the Head of Client Experience. What You'll Do * Engage with customers across ...
Customer Support Specialist
Miami, FL · On-site
$17.25 - $23.25/hr
... support ... This role reports to the Head of Client Experience. What You'll Do * Engage with customers across ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Engineer Group Head II - Customer Support in GAC Savannah Unique Skills: This position is for a Group Head II role within the Customer Support organization. Candidates must have either 8 years of ...
Head Customer Support information
See salary details
$13.76 is the 25th percentile. Wages below this are outliers.
$10.82 - $15.03
36% of jobs
The median wage is $17.41 / hr.
$15.03 - $19.25
25% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$19.25 - $23.47
16% of jobs
$23.47 - $27.69
6% of jobs
$27.69 - $31.91
2% of jobs
$31.91 - $36.12
4% of jobs
$36.12 - $40.34
4% of jobs
$40.34 - $44.56
3% of jobs
$44.56 - $48.78
0% of jobs
$48.78 - $52.99
0% of jobs
$52.99 - $57.21
3% of jobs
$10
$23
$57
How much do head customer support jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for head customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.
What cities are hiring for Head Customer Support jobs?
Cities with the most Head Customer Support job openings:
What are the most commonly searched types of Customer Support jobs?
The most popular types of Customer Support jobs are:
What states have the most Head Customer Support jobs?
States with the most job openings for Head Customer Support jobs include:
What are popular job titles related to Head Customer Support jobs?
For Head Customer Support jobs, the most frequently searched job titles are:
Head of Customer Support
Los Angeles, CA • On-site
Pulse Games
Other
Re-posted 11 days ago
Job description
About Pulse Games
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day.
We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player’s voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support tools
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United States
We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/