Head Customer Support Jobs in Virginia (NOW HIRING)

Job Introduction

Do you enjoy leading others by providing an exemplary example and serving as a mentor? Does overseeing a fast paced team in a fast paced environment sound exciting? Do you have a passion for delivering an extraordinary customer service experience while working in a friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as a Head Cashier!

Overview of Responsibilities

At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues.

• Ensure excellent customer service through proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks
• Assist in potential customer assistance issues at the register
• Assign store sweeps, monitor/maintain cash register supply levels and maintain cleanliness standards in the restrooms and parking lots
• Maintain visibility of the exit doors for security and loss prevention issues
• Schedule and oversee proper execution of appropriate meal and rest breaks in compliance with company policy and state requirements
• Assist in the hiring and training of new Cashiers and taking necessary steps for disciplinary actions
• If you are someone who thrives in a fast-paced environment then we want to hear from you!

Qualifications

To be a Head Cashier at Sprouts Farmers Markets you must:

• Be at least 18 years of age; possess a high school diploma or GED, and 1-2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors.
• Ability to operate front end equipment; register, calculator, scanner.
• Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
• Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized.
• Must lift/carry product horizontally/vertically weighing up to 30 lbs., from 36" to 24", for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Must use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture.Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.

Employment Type: FULL_TIME