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Hardware Support Engineer Jobs (NOW HIRING)

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Job Title: Server Support Engineer Location: 1 Position onsite & hybrid - Omaha NE 1 Position ... Deep experience X86 server hardware, and installation * Strong knowledge VMware integration ...

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

OH · On-site

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

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Hardware Support Engineer information

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$51K

$146.2K

$196.5K

How much do hardware support engineer jobs pay per year?

As of Jun 24, 2026, the average yearly pay for hardware support engineer in the United States is $146,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,500.00 and $163,000.00 per year, depending on experience, location, and employer.

What is the difference between Hardware Support Engineer vs Network Support Technician?

AspectHardware Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, hardware repair shopsNetwork operation centers, corporate IT teams, service providers
Primary ResponsibilitiesDiagnosing hardware issues, repairing or replacing components, hardware installationConfiguring, troubleshooting, and maintaining network infrastructure

While both roles support IT infrastructure, Hardware Support Engineers focus on physical hardware issues, whereas Network Support Technicians specialize in network systems. Both roles often collaborate but require different technical skills and certifications.

What are Hardware Support Engineers?

Hardware Support Engineers are professionals responsible for installing, maintaining, troubleshooting, and repairing computer hardware and related systems. They work with servers, desktops, peripherals, and network equipment to ensure that hardware operates efficiently and reliably. These engineers diagnose hardware failures, replace faulty components, and provide technical support to users and IT teams. Their role is essential in minimizing downtime and ensuring the smooth operation of an organization’s technology infrastructure.

What are the key skills and qualifications needed to thrive as a Hardware Support Engineer, and why are they important?

To thrive as a Hardware Support Engineer, you need strong troubleshooting abilities, a solid understanding of computer hardware, and typically an associate's or bachelor's degree in computer science, electronics, or a related field. Familiarity with diagnostic tools, hardware testing equipment, ticketing systems, and relevant certifications like CompTIA A+ are highly valued. Excellent communication, patience, and problem-solving skills help in effectively assisting users and collaborating with technical teams. These skills and qualifications are crucial for quickly identifying and resolving hardware issues, minimizing downtime, and ensuring reliable system performance.

What are some common challenges Hardware Support Engineers face when troubleshooting complex hardware issues, and how do they typically resolve them?

Hardware Support Engineers frequently encounter challenges such as diagnosing intermittent faults, compatibility issues between hardware components, and resolving problems with outdated or proprietary systems. These challenges often require a methodical approach, including replicating issues, isolating faulty components, and consulting technical documentation or vendor resources. Collaboration with other IT teams or escalating to higher-level support may be necessary for particularly complex cases. Staying up to date with new hardware technologies and maintaining strong communication skills are essential for effective problem-solving in this role.
More about Hardware Support Engineer jobs
What cities are hiring for Hardware Support Engineer jobs? Cities with the most Hardware Support Engineer job openings:
What states have the most Hardware Support Engineer jobs? States with the most job openings for Hardware Support Engineer jobs include:
Infographic showing various Hardware Support Engineer job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $146,230 per year, or $70.3 per hour.
Managed Services Support Engineer

Managed Services Support Engineer

Next Step Systems

Oak Brook, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 18 days ago


Job description

Managed Services Support Engineer, Oak Brook, IL
Summary:
This is a full time permanent Managed Services Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout the Chicago area and suburbs when necessary. Position will be a combination of remote and on-site support.
Responsibilities:
- Manage a client base and support small homogeneous local area networks (LANs).
- Provide first tier support and troubleshooting of user endpoint issues, provide end user training, and perform routine administrative functions including new user account provisioning, password reset requests, workstation migrations, and hardware support tasks.
- Design and implement IT solutions for client base.
- Monitor client systems performance and reliability.
Qualifications:
- 3+ years of information technology experience.
- Experience working directly with end-users.
- Windows Desktop experience.
- Ability to perform basic support tasks for small homogeneous local area networks (LANs).
- Familiarity with the configuration and operation of desktop computers on LANs including the installation and configuration of common software applications such as Microsoft Office, SQL, Anti-Virus, and backup software.
- Familiarity with the setup of basic Internet connections, and the administration requirements of small offices.
- Excellent written and verbal communication skills with the ability to provide a high level of customer service.
- Excellent problem solving skills.
- Maybe must have reliable transportation (car) to go to Chicago area clients when needed.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Oak Brook IL Jobs, Managed Services Support Engineer, Help Desk, Technician, Windows, Desktop Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Network, Networking, Chicago Recruiters, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Oak Brook, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Managed Services Support Engineers for jobs Oak Brook, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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