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Group Reservations Manager Jobs in Indiana (NOW HIRING)

Tribute Tallison Carmel IN

Front Desk Agent

Carmel, IN · On-site

$13.50 - $17/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Goshen, IN · On-site

$12.75 - $16/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Warsaw, IN · On-site

$12 - $15.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

West Lafayette, IN · On-site

$13.75 - $17.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Carmel, IN · On-site

$14.25 - $17.75/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

West Lafayette, IN · On-site

$13.75 - $17.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Carmel, IN · On-site

$14.25 - $18/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Element Carmel IN

Front Desk Agent

Carmel, IN

$13.50 - $17/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Hammond, IN · On-site

$13.75 - $17.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Ascent Hospitality

Front Desk Agent

Hammond, IN · On-site

$13.50 - $17.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

Hampton Inn & Suites - Hammond

Front Desk Agent

Hammond, IN · On-site

$13.75 - $17.25/hr

Apprise management of any concerns or suggestions * Communicate with hotel housekeeping staff to ... Confirm group reservations and arrange personalized experiences for guests and event attendees such ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What are the most commonly searched types of Group Reservations jobs in Indiana?

The most popular types of Group Reservations jobs in Indiana are:

What are popular job titles related to Group Reservations Manager jobs in Indiana?

For Group Reservations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Indiana look for?

The top searched job categories for Group Reservations Manager jobs in Indiana are:

What cities in Indiana are hiring for Group Reservations Manager jobs?

Cities in Indiana with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Front Desk Agent

Hilton Garden Inn Airport Indianapolis, IN

Indianapolis, IN

$13.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport!

Are you an outgoing, people-loving individual who thrives in a fast-paced environment? We’re looking for a Front Desk Agent who’s ready to provide exceptional service and create a welcoming experience for every guest! As the face of our hotel, you’ll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile.

If you're enthusiastic about delivering top-notch service, making guests feel at home, and being part of a dynamic team, we want YOU!

What You’ll Do

As a Front Desk Agent, you will:

  • Welcome Guests: Greet new arrivals with a friendly smile, provide room keys, and offer them all the info they need to enjoy their stay.

  • Manage Reservations: Handle online and phone reservations, and keep things running smoothly by managing room assignments.

  • Provide Excellent Service: Answer guest questions about rooms, rates, amenities, and hotel services.

  • Solve Problems with a Smile: Handle guest complaints promptly and professionally, ensuring their needs are met.

  • Collaborate: Work closely with housekeeping to make sure every room is pristine and ready for guests.

  • Upsell Services: Highlight available amenities and encourage guests to enjoy everything our hotel has to offer!

  • Personalized Service: Take care of group reservations and VIP guests, ensuring they get the special attention they deserve.

Why Schahet Hotels?

At Schahet Hotels, we're not just about providing amazing service; we're about building a culture of excellence. We've earned the title of “Best Places to Work” for the past 3 years (2021-2024), and we continue to grow! We believe that when our team members are happy, our guests are happy too. Our values, RISE (Respect, Integrity, Service, and Excitement), shape everything we do, and we’d love for you to be part of this incredible journey!

What We Offer

We believe in taking care of our team, so we offer:

  • Medical, Dental, and Vision Insurance

  • PTO and Employee Discounts

  • 401K with Match

  • Life Insurance and Employee Assistance Program

  • Referral Bonus Program

What We’re Looking For

  • Experience: Previous experience as a Front Desk Agent or similar role is a plus!

  • Skills: Familiarity with hotel reservation software like OnQ or Opera is a bonus.

  • Customer Service: A passion for helping others and providing top-tier service.

  • Communication: Strong verbal and organizational skills.

Ready to Make an Impact?

If you're ready to be part of a fantastic team that’s dedicated to excellence and providing memorable guest experiences, apply today and start your journey with Schahet Hotels!

EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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