ZipRecruiter

Log In

1

Group Reservations Manager Jobs in Decatur, IN (NOW HIRING)

Dividend Restaurant Group

Host Flexible Hours

Fort Wayne, IN · On-site

$13.75 - $18.50/hr

About the Organization OVERVIEW ABOUT DIVIDEND RESTAURANT GROUP Dividend Restaurant Group (DRG) was ... Manager in planning reservations and assigning parties to appropriate tables and/or Servers.

Sharetec

Receptionist - part time

Fort Wayne, IN

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist - part time

Fort Wayne, IN · On-site

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist - part time

Fort Wayne, IN · On-site

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist - part time

Fort Wayne, IN · On-site

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

All JobsGroup Reservations Manager JobsGroup Reservations Manager Jobs in Decatur, IN

Group Reservations Manager information

See Decatur, IN salary details

$28K

$57.7K

$105.2K

How much do group reservations manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for group reservations manager in Decatur, IN is $57,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a Group Reservations Manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the key skills and qualifications needed to thrive as a Group Reservations Manager, and why are they important?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are some common challenges a Group Reservations Manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What job categories do people searching Group Reservations Manager jobs in Decatur, IN look for? The top searched job categories for Group Reservations Manager jobs in Decatur, IN are:
Group Reservations Manager jobs near you
Host Flexible Hours

Host Flexible Hours

Dividend Restaurant Group

Fort Wayne, IN • On-site

$13.75 - $18.50/hr

Full-time, Part-time

Posted 6 days ago

Job description

About the Organization
OVERVIEW
ABOUT DIVIDEND RESTAURANT GROUP
Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems and the discipline of its actions. DRG is a guest first and team focused organization that has a successful track record of revitalizing iconic brands and driving value for all stakeholders.
Housed in Denver, DRG brings together some of the country's best-known brands, leveraging an industry-leading platform with a clear vision for continued growth. Our driving mantra- we pay 'dividends' to every stakeholder of our business; our guests, our team members, our vendors and our financial partners, all in different but meaningful ways.
Description
As the first team member a guest encounters inside Eddie Merlot's, the Host is responsible for welcoming guests and offering superior hospitality to all visitors. The Host greets guests either in person or by phone to schedule reservations and assists guests as they enter the restaurant. Hosts are responsible for effectively coordinating and controlling the flow of guests at the front of the restaurant by greeting, seating, and acknowledging departures of guests. Hosts maintain their station in a clean and orderly manner and partner with Valets, Servers, and other team members to ensure that every guest experiences outstanding guest service.
Responsibilities
  • Complete and pass required training modules - both initial and ongoing.
  • Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance.
  • Create a positive first impression of Eddie Merlot's. Exceed guest expectations at the front desk and waiting areas.
  • Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and duties associated with banquets or special events.
  • Obtain station assignments for Servers and Bussers from the manager.
  • Complete opening, side, and closing duties in a timely manner, according to established standards and procedures.
  • Assist Manager in planning reservations and assigning parties to appropriate tables and/or Servers.
  • Answer the phone in a timely, professional, and courteous manner. Correctly take, confirm, and document reservation.
  • Acknowledge and greet arriving guests; invite departing guests to return.
  • Assist guests with coat check on arrival and departure as needed.
  • Escort guests to assigned table; deliver and present menus.
  • Control the flow of business by practicing rotation seating, anticipating table turns, and following the reservation and seating plan.
  • Re-set tables in dining room and perform other dining room maintenance duties.
  • Accurately quote waiting times to guests and correctly maintain the "waiting" list. Inform manager when waiting times are running over times quoted to guests.
  • Maintain the safety, cleanliness and organization of the host stand and lobby. Follow standard procedure for bathroom checks.
  • Assist with Platinum Club service and encourage membership.
  • May be scheduled to work meetings, banquets, and special events.
  • Communicate information regarding guest requests or complaints and ideas for improvement to Managers.
  • Support team members by willingly assisting as needed and perform other duties as assigned by Manager(s).
  • Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.

Position Requirements
Qualifications and Requirements
  • Meet state age requirement for the position.
  • High school diploma or GED preferred.
  • Must be able to read and communicate in English clearly and effectively.
  • Professional attire and appearance in keeping with Eddie Merlot's standards.
  • Must have professional communication and social skills appropriate for guests.
  • Must be self motivated and able to work calmly and effectively under pressure.
  • Strong team-work orientation, well organized, able to take direction from others.
  • Basic math and computer skills required.
  • Able to work a flexible, part-time schedule including evenings, weekends, and holidays. Lunch-time serving hours may be required for certain seasons, holidays, or special events. Work days and hours vary in accordance with business need.

Working Conditions/Physical Demands
  • Able to stand for 4 or more hours at a time.
  • Able to lift and carry 15 pounds on a regular basis.

Salary Range
Position
Host - EM
Division
Eddie Merlot's
Exempt/Non-Exempt
Non-Exempt
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
Dividend Restaurant Group logo

About Dividend Restaurant Group

Sourced by ZipRecruiter

Dividend Restaurant Group(DRG) is a renowned name in the hospitality and restaurant industry, headquartered in Denver, CO, US. The company owns and operates a suite of premier dining establishments that offer a diverse culinary experience ranging from casual dining places to upscale restaurant destinations. It was established with the vision of creating dining experiences that bring people together, contribute positively to the communities they serve, and provide a place for guests to unwind, indulge, and discover culinary delights. DRG's core mission is to serve excellent food and beverages in an atmosphere of warmth, friendliness, and fun, upholding the highest standards of quality and service.

Industry

Restaurants

Company size

501 - 1,000 Employees

Headquarters location

Denver, CO, US

Year founded

2001

View All Dividend Restaurant Group Jobs

Apply