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Group Reservations Manager Jobs in Decatur, IN (NOW HIRING)

Dividend Restaurant Group

Host Flexible Hours

Fort Wayne, IN · On-site

$13.75 - $18.50/hr

About the Organization OVERVIEW ABOUT DIVIDEND RESTAURANT GROUP Dividend Restaurant Group (DRG) was ... Manager in planning reservations and assigning parties to appropriate tables and/or Servers.

Sharetec

Receptionist

Fort Wayne, IN

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist

Fort Wayne, IN

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist

Fort Wayne, IN · On-site

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

Sharetec

Receptionist

Fort Wayne, IN · On-site

$16 - $16.50/hr

Manage incoming and outgoing correspondence, including mail, email, and fax communications ... Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching ...

All JobsGroup Reservations Manager JobsGroup Reservations Manager Jobs in Decatur, IN

Group Reservations Manager information

See Decatur, IN salary details

$28K

$57.7K

$105.2K

How much do group reservations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for group reservations manager in Decatur, IN is $57,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a Group Reservations Manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the key skills and qualifications needed to thrive as a Group Reservations Manager, and why are they important?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are some common challenges a Group Reservations Manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.
What job categories do people searching Group Reservations Manager jobs in Decatur, IN look for? The top searched job categories for Group Reservations Manager jobs in Decatur, IN are:
Group Reservations Manager jobs near you

Host, BRU Ft. Wayne

BRU Burger Bar - Fort Wayne

Fort Wayne, IN • On-site

$12.75 - $17.50/hr

Full-time

Posted 15 days ago

Job description

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.


Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.


Key Responsibilities:

1. Guest Greeting and Seating:

  • Welcome guests with a friendly and positive attitude as they arrive at the restaurant.

  • Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.

  • Escort guests to their tables, presenting menus, and providing any necessary assistance.

  • Seat guests according to seating charts and server rotation, optimizing table turnover.

2. Reservation Management:

  • Take and confirm reservations over the phone or through the restaurant's reservation system.

  • Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.

  • Communicate special requests and guest preferences to servers and kitchen staff.

3. Guest Assistance:

  • Provide guests with information about the restaurant, including menu items, daily specials, and promotions.

  • Assist guests with coat check, if applicable.

  • Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.

4. Communication and Coordination:

  • Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.

  • Relay any important guest information to the appropriate team members.

  • Coordinate with servers to manage guest flow and ensure a smooth dining experience.

5. Waitlist Management:

  • Keep track of waiting guests and notify them when their tables are ready.

  • Communicate waitlist status and estimated wait times to waiting guests.

6. Cleanliness and Organization:

  • Keep the host/hostess stand and waiting area clean, organized, and well-stocked.

  • Ensure menus, promotional materials, and other items are in good condition and readily available.


Qualifications:

  • Excellent customer service and communication skills.

  • Friendly and outgoing personality with a positive attitude.

  • Strong organizational and multitasking abilities.

  • Ability to remain calm and professional in high-pressure situations.

  • Familiarity with reservation systems or software is a plus.

  • Previous host/hostess experience is preferred but not required; training will be provided.


Physical Requirements:

  • Ability to stand, walk, and move around the restaurant for extended periods.

  • Occasionally lift and carry items up to 20 pounds.

  • Flexibility to work evenings, weekends, and holidays.


This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations.

We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!


At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.