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Group Operations Manager Jobs (NOW HIRING)

Ameritas

SVP, Group Operations

Lincoln, NE · On-site

The SVP, Group Operations is a key strategic leader responsible for building a world-class ... Leverage analytics to improve customer experience, productivity, and risk management * Implement ...

Midland Credit Management

Be Seen First

Group Manager, Operations

Troy, MI · On-site

$52K - $58K/yr

The Group Manager, Operations leads the day-to-day performance and strategic execution of a Consumer Support Services team responsible for consumer dispute investigations and inquiry management. This ...

Addison Group

Operations Manager

Toledo, OH · On-site

$55K - $65K/yr

Addison Group is partnering with a trusted and growing healthcare services provider to hire an Operations Manager for their field-based emergency services team. This individual will play a critical ...

UVA Health

Operations Specialist

Manassas, VA · On-site

Project Management & Execution Manage and support multiple concurrent medical group initiatives, including clinic onboarding, program development, and operational improvement efforts Coordinate cross ...

UVA Health

Operations Specialist

Manassas, VA · On-site

Project Management & Execution Manage and support multiple concurrent medical group initiatives, including clinic onboarding, program development, and operational improvement efforts Coordinate cross ...

Trak Group

Operations Manager

Vandalia, OH

Vandalia, OH Setting/Hours: 100% Onsite trak group is partnering with a stable, growing organization to find an Operations Manager on a direct-hire basis. This is a high-impact leadership opportunity ...

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$118.5K

How much do group operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for group operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Group Operations Manager typically earns less than $4,000 weekly unless in high-level executive roles or with significant bonuses. Jobs that can pay $4,000 a week without a degree include sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These roles often require specialized skills, certifications, or extensive experience rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Group Operations Manager, and why are they important?

To thrive as a Group Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with ERP systems, workflow optimization software, and relevant certifications such as Six Sigma or PMP are commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating teams and driving process improvements. These competencies ensure efficient operations, consistent performance, and the achievement of organizational goals across multiple business units.

What are Group Operations Managers?

Group Operations Managers are senior professionals responsible for overseeing the daily operations of multiple business units or departments within a company or a group of companies. They ensure that all processes run smoothly, efficiently, and in line with the organization’s goals. Their duties often include developing operational strategies, managing budgets, streamlining workflows, and leading teams to achieve performance targets. Group Operations Managers play a key role in improving productivity and implementing best practices across the organization.

What does a group operations manager do?

A group operations manager oversees the daily activities and strategic planning of multiple departments or locations within an organization. They coordinate teams, optimize processes, manage budgets, and ensure operational efficiency to meet company goals. Strong leadership, communication skills, and familiarity with operational tools are essential for this role.

What is the difference between Group Operations Manager vs Operations Supervisor?

AspectGroup Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategic plans, manages senior staffSupervises daily operations of a specific team or department, ensures tasks are completed efficiently
Required CredentialsBachelor’s degree, often with management experience, certifications like PMP beneficialHigh school diploma or equivalent, relevant experience, some roles may require certifications
Work EnvironmentOffice settings, multiple locations, strategic planning focusOn-site supervision, operational tasks, team management
Industry UsageCommon in retail, manufacturing, logistics, and service industriesFound across similar industries, often as frontline management

The main difference is that a Group Operations Manager handles broader strategic oversight across multiple units, while an Operations Supervisor focuses on managing daily activities within a specific team or department. The Group Operations Manager typically has more senior responsibilities, requiring higher credentials and strategic planning skills.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by a Group Operations Manager in coordinating multiple teams across different locations?

Group Operations Managers often encounter challenges related to maintaining consistent communication and workflow across geographically dispersed teams. Ensuring alignment on company objectives, standardizing processes, and managing cultural or regulatory differences can be complex. To succeed, they typically implement robust communication platforms, set clear performance metrics, and foster a collaborative culture through regular meetings and cross-site initiatives. Overcoming these challenges not only improves operational efficiency but also helps build a unified team environment.

What is the highest salary for an operations manager?

The highest salaries for a Group Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Compensation varies based on industry, experience, location, and company size, with senior roles or those overseeing multiple departments often earning the most. Bonuses, profit sharing, and benefits can also significantly increase total compensation.
More about Group Operations Manager jobs
What cities are hiring for Group Operations Manager jobs? Cities with the most Group Operations Manager job openings:
What are the most commonly searched types of Group Operations jobs? The most popular types of Group Operations jobs are:
What states have the most Group Operations Manager jobs? States with the most job openings for Group Operations Manager jobs include:
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Group Operations Manager jobs near you
Infographic showing various Group Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
SVP, Group Operations

SVP, Group Operations

Ameritas

Lincoln, NE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Ameritas rating

9.1

Company rating: 9.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

27th of 299 rated insurance

Job description

The SVP, Group Operations is a key strategic leader responsible for building a world-class, customer-centric operations organization that powers profitable growth for the Ameritas Group Division. This role drives industry-leading customer experiences, operational efficiency, and digital innovation across all dental and vision operations.
You will lead the modernization of operations by leveraging advanced technologies, data-driven decision-making, and scalable operating models; ensuring Ameritas delivers frictionless, reliable, and differentiated experiences for employers, members, brokers, and providers. This role includes P&L accountability, enterprise-scale transformation leadership, and positioning operations as a strategic competitive advantage.
Position Location:
This is a hybrid role working partially in-office (4 days) and partially from home.
What You Do:
Customer Experience & Service Excellence
  • Champion a best-in-class, omnichannel customer experience strategy across employers, members, brokers, and providers
  • Design service journeys to deliver simple, fast, and frictionless interactions
  • Lead transformation of contact centers into digitally enabled experience hubs (self-service, AI-assisted, proactive outreach)
  • Embed customer-centric and customer-first design thinking into all operational processes

Operational Excellence & Efficiency
  • Lead end-to-end operations including policy administration, claims, billing, licensing, commissions, contact center and provider relations
  • Drive lean, scalable, and highly automated processes to reduce cost-to-serve and cycle times
  • Implement continuous improvement disciplines across the division
  • Establish clear operating models, governance, and decision rights to increase speed and accountability
  • Optimize global/vendor delivery models to ensure quality and efficiency.

Technology & Digital Transformation Leadership and Capabilities
  • Lead operational strategy by connecting business priorities to scalable digital capabilities, ensuring technology investments directly enable growth, efficiency, and customer outcomes
  • Drive the strategic roadmap for core business operations, spanning policy administration, claims processing, customer relationship management, and digital customer experiences by partnering with technology leadership ensuring each initiative delivers measurable business value and competitive advantage
  • Drive ongoing adoption of emerging technologies, including Artificial intelligence (AI) and machine learning (ML) for claims, underwriting, and service, Robotic process automation (RPA) to eliminate manual work, Advanced analytics and predictive insights, Workflow, and orchestration tools to improve throughput
  • Partner closely with IT to ensure scalable architecture, data integration, and API-driven ecosystems
  • Sponsor and steward strategic business partnerships and relationships, ensuring third-party capabilities align with the business objectives and deliver long-term business value

Data, Analytics & Insights
  • Build a data-driven operations culture with real-time performance visibility
  • Leverage analytics to improve customer experience, productivity, and risk management
  • Implement KPIs and dashboards that align operational performance with business outcomes
  • Utilize predictive analytics to anticipate customer needs, service demand, and operational risks

Strategic Leadership & Growth Enablement
  • Partner with the EVP, Group Division to define and execute strategic growth priorities
  • Ensure operations can scale efficiently to support growth in all market segments
  • Translate strategy into clear execution roadmaps with measurable outcomes while maintaining flexibility to pivot as market conditions and opportunities evolve

People, Culture & Capability Building
  • Build and lead a high-performing, digitally skilled operations organization
  • Develop next-generation talent with capabilities in analytics, automation, and digital operations
  • Foster a culture of accountability, innovation, and continuous improvement
  • Drive leadership development, succession planning, and workforce transformation

What You Bring:
  • Bachelor's degree or equivalent work experience required
  • 15+ years of progressive leadership experience in employee benefits, insurance operations, or related industries with strong preference for dental and vision insurance expertise
  • Proven track record of transforming operations through technology and process innovation
  • Deep expertise in customer experience strategy and service operations
  • Strong understanding of modern technology stacks, data ecosystems, and digital capabilities
  • Demonstrated success driving automation, cost efficiency, and scalability
  • Executive presence with the ability to influence across business and technology leaders
  • Experience leading sustained, multi-year transformative journeys and building organizational change capacity for continuous evolution
  • Customer-Obsessed Mindset: Relentless focus on delivering differentiated experiences
  • Digital & Technology Fluency: Ability to translate technology into measurable business outcomes and assess tech investments through a business impact lens
  • Operational Discipline: Drives structure, clarity, and accountability in complex environments
  • Strategic Agility: Connects long-term vision with near-term execution
  • Data-Driven Decision Making: Uses insights to optimize performance and experience
  • Vendor Management & Financial Expertise: Proven track record in contract negotiation, strategic vendor relationship management, and applying financial acumen to optimize operational performance
  • Market Anticipation & Change Leadership: Ability to read market trends, anticipate evolving customer expectations, and proactively position operations to meet future demands

What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services, and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
For your time:
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
For your health and well-being:
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
For your professional growth:
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
For your community:
• Matching donations program.
• Paid volunteer time- 8 hours per month.
For your family:
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity, or any other characteristic protected by law.
Application Deadline
This position will be open for a minimum of three business days or until it is filled.

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