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Group Operations Manager Jobs in Rochester, NY (NOW HIRING)

... group settings, interacting with all levels of management Qualifications: Bachelor's degree and a minimum of 4 years of prior relevant experience; Or, a graduate degree and a minimum of 2 years of ...

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Group Operations Manager information

See Rochester, NY salary details

$30.6K

$62.6K

$117K

How much do group operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for group operations manager in Rochester, NY is $62,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Group Operations Manager, and why are they important?

To thrive as a Group Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with ERP systems, workflow optimization software, and relevant certifications such as Six Sigma or PMP are commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating teams and driving process improvements. These competencies ensure efficient operations, consistent performance, and the achievement of organizational goals across multiple business units.

What are some common challenges faced by a Group Operations Manager in coordinating multiple teams across different locations?

Group Operations Managers often encounter challenges related to maintaining consistent communication and workflow across geographically dispersed teams. Ensuring alignment on company objectives, standardizing processes, and managing cultural or regulatory differences can be complex. To succeed, they typically implement robust communication platforms, set clear performance metrics, and foster a collaborative culture through regular meetings and cross-site initiatives. Overcoming these challenges not only improves operational efficiency but also helps build a unified team environment.

What are Group Operations Managers?

Group Operations Managers are senior professionals responsible for overseeing the daily operations of multiple business units or departments within a company or a group of companies. They ensure that all processes run smoothly, efficiently, and in line with the organization’s goals. Their duties often include developing operational strategies, managing budgets, streamlining workflows, and leading teams to achieve performance targets. Group Operations Managers play a key role in improving productivity and implementing best practices across the organization.

What is the difference between Group Operations Manager vs Operations Supervisor?

AspectGroup Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategic plans, manages senior staffSupervises daily operations of a specific team or department, ensures tasks are completed efficiently
Required CredentialsBachelor’s degree, often with management experience, certifications like PMP beneficialHigh school diploma or equivalent, relevant experience, some roles may require certifications
Work EnvironmentOffice settings, multiple locations, strategic planning focusOn-site supervision, operational tasks, team management
Industry UsageCommon in retail, manufacturing, logistics, and service industriesFound across similar industries, often as frontline management

The main difference is that a Group Operations Manager handles broader strategic oversight across multiple units, while an Operations Supervisor focuses on managing daily activities within a specific team or department. The Group Operations Manager typically has more senior responsibilities, requiring higher credentials and strategic planning skills.

What are popular job titles related to Group Operations Manager jobs in Rochester, NY? For Group Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Group Operations Manager jobs in Rochester, NY look for? The top searched job categories for Group Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Group Operations Manager jobs? Cities near Rochester, NY with the most Group Operations Manager job openings:
Infographic showing various Group Operations Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 4% Internship, 92% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $62,639 per year, or $30.1 per hour.
Escape Room Operations Manager

Escape Room Operations Manager

The Great Escape Room

Rochester, NY • On-site

$21/hr

Full-time

Medical, PTO

Posted 10 days ago


Job description

The Great Escape Room is a fast growing, family-owned company offering a high-quality escape room experience. Established in 2014, we have 16 locations across the Eastern United States. We are looking for an Operations Manager to help us grow our Rochester location and create an excellent experience for our customers.
The Operations Manager is responsible for the general oversight of employees, light administrative duties for their location and ensuring the player's optimal experience.
Job duties include but are not limited to the following:
  • Interviewing and assisting with selecting staff members who will best contribute to the location
  • Supervising day-to-day operations
  • Assisting with schedules for location employees
  • Scheduling and responding to participants, inquiries, corporations, and group events through a variety of mediums
  • Managing physical aspects of the location as they relate to aesthetics and maintaining an overall professional environment.
  • Communicating with all forms of media including social media and press
The most important qualifications we are looking for are:
  • reliability
  • someone with a flexible evening and weekend schedule
  • problem solver
  • team player
We adhere to all EEOC hiring guidelines
  • $21/hr plus health insurance stipend, PTO and holiday pay