Group Operations Manager Jobs in Rochester, NY (NOW HIRING)

The Bonadio Group is currently seeking a Resource Manager for the Assurance Service Line. The role of the Resource Manager - Assurance Service Line is to support the VP of Operations in the functions of talent management, retention, operations/scheduling of resources, software ownership and strategy in the Assurance Service Line as well as coordinate similar efforts with the other Resource Managers for the other Service Lines, to ensure all efforts are well coordinated, aligned and effective in supporting the Firms current state along with the Firms future state.
The Resource Manager - Assurance Service lines operates flexibly, leaning into each of these functions in customized ways. As a leader of the Firm, the Resource Manager - Assurance Service Line serves as a trusted partner/advisor to the VP of Operations and Assurance Partners.

Responsibilities

Talent and People - Assurance

• Develop annual entry level headcount by region and by industry, working with VP of Operations and Industry Leaders (IL) to identify current requirements and future growth intentions.

• Develop annual intern level headcount to increase the pipeline

• Develop 12 month capacity plans to identify to the SL the peaks and valleys of capacity

• Approve/Deny rehire notifications when an employee terminates

• Plan Offshore resources, collaborate with Recruiter - Assurance and Offshore Partners to budget headcount and review resumes for interview consideration

• Collaborate with HRBP - Assurance, to identify employee industry preferences, performance issues, exceptional performance etc.

• Collaborate with HRBP - Assurance and BU, to connect employees with performance issues to the correct training

• Collaborate with HRBP - Assurance, to assign Performance Coaches/Promise Teams

• Collaborate with HRBP - Assurance, to identify Level up candidates and work with BU to provide them related education and follow up on their progress

• Collaborate with HRBP - Assurance, SL, IL to identify candidates for promotion based on performance and growth in an Industry

• Hold leaders accountable for feedback to the levels below them

Scheduling - Assurance

• Develop and maintain a client score card to prioritize scheduling requests

• Lead a team of schedulers to the data maintenance of the schedules

• Associate industry preferences with scheduling of resources, more critical as staffing gets to higher levels

• Allocate managers across the Service Line, focusing on their 3-4 industries but also filling capacity by month as possible to maintain balance of utilization

Operations - Assurance

• Determine utilization metrics and measurements, report to the SL to hold people accountable to chargeable hours and utilization

• Create annual staff chargeable hour goals

Qualifications:

• A minimum of a Bachelors Degree in Accounting, Finance, or related field.

• A minimum of five years of public accounting experience or Assurance operations management.

• Proven leadership experience with demonstrated success managing large teams.

• Strong project management and process improvement skills; Lean Six Sigma certification a plus.

• Deep understanding of public accounting systems and workflows.

• Excellent interpersonal, communication, and analytical skills.

• Tech-savvy with proficiency in relevant platforms (e.g., Workday, Power BI, Monday.com).

The salary range for this role is between $80,000 to $90,000.

Hours of Operation:

• Our office hours are Monday through Friday from 8:00 a.m. until 5:00 p.m.

• Our summer hours are Monday through Thursday from 8:00 a.m. until 5:00 p.m. and on Friday from 8:00 a.m. until 12:00 p.m.

• We pride ourselves on our flexibility; however there may be times when additional work hours will be required.
  

At The Bonadio Group, we believe that an inclusive work environment allows all of our people to achieve their greatest potential and the greatest results for our clients and communities. Bonadio is committed to the principle of equal treatment and opportunity for all people. The Firm is committed to fostering and managing diversity in the workplace as an integral part of its practice and service to clients. The Firm values the rich variety of perspectives and experiences offered by those of different backgrounds. This diversity strengthens our institution and enables it to better respond to our clients' needs in an increasingly global profession.

In the fast-changing accounting industry, The Bonadio Group is always on the cutting edge of growth and innovation. With our great mentoring and training programs, you'll be exposed to diversity of work, and the ability to tackle more interesting issues. You'll be working with great people and great clients where you can truly make a difference. Apply online, get on board, and grow with us. You'll be glad you did!

All communications from The Bonadio Group regarding recruitment and hiring will come from an @bonadio.com email address and our process includes a discussion with our Talent Management team.If you have any questions or concerns, please contact us immediately at (800) 487-7624 or careers@bonadio.com.

EOE/AA Disability/Veteran