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Group Operations Manager Jobs in Alberta (NOW HIRING)

Intelcom

Operations Manager

Edmonton, AB · On-site

Operations & Performance Management * Supervise day-to-day operations and provide feedback and ways ... Group RRSP program * Employee Assistance Program... This position has been opened to address a ...

Grizzlytrek Group

BD- Operations Manager

Edmonton, AB · On-site

CA$30 - CA$45/hr

Business Development & Operations Manager Edmonton, Alberta | Full-Time, Commission-Based Sales ... About GrizzlyTrek Group Ltd. GrizzlyTrek invests in our people, relationships, and partners ...

Ellisdon

Facilities Operations Manager

Edmonton, AB · On-site

We are a group of professionals with a variety of expertise within pre-construction, construction ... You as an Operations Manager will: * Provide daily leadership and direction to Supervisors and ...

Ellisdon

Facilities Operations Manager

Cold Lake, AB · On-site

We are a group of professionals with a variety of expertise within pre-construction, construction ... You as an Operations Manager will: * Provide daily leadership and direction to Supervisors and ...

Bird Construction

Field Operations Manager

Edmonton, AB · On-site

... group leads the industry and exceeds client, consultant, trade expectations and all associated ... Field Operations Manager, or Senior Project Manager with a major general contractor. * Portfolio ...

PetSmart

Retail Operations Manager

Lloydminster, AB

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

PetSmart

Retail Operations Manager

Lloydminster, AB · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Group Registered Retirement Plan (RRSP) with company match * Paid Time off for full-time associates

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Group Operations Manager information

What are the key skills and qualifications needed to thrive as a group operations manager, and why are they important?

To thrive as a Group Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business, operations management, or a related field. Familiarity with ERP systems, workflow optimization software, and relevant certifications such as Six Sigma or PMP are commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating teams and driving process improvements. These competencies ensure efficient operations, consistent performance, and the achievement of organizational goals across multiple business units.

What is a group operations manager?

Group Operations Managers are senior professionals responsible for overseeing the daily operations of multiple business units or departments within a company or a group of companies. They ensure that all processes run smoothly, efficiently, and in line with the organization’s goals. Their duties often include developing operational strategies, managing budgets, streamlining workflows, and leading teams to achieve performance targets. Group Operations Managers play a key role in improving productivity and implementing best practices across the organization.

What is the difference between Group Operations Manager vs Operations Supervisor?

AspectGroup Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategic plans, manages senior staffSupervises daily operations of a specific team or department, ensures tasks are completed efficiently
Required CredentialsBachelor’s degree, often with management experience, certifications like PMP beneficialHigh school diploma or equivalent, relevant experience, some roles may require certifications
Work EnvironmentOffice settings, multiple locations, strategic planning focusOn-site supervision, operational tasks, team management
Industry UsageCommon in retail, manufacturing, logistics, and service industriesFound across similar industries, often as frontline management

The main difference is that a Group Operations Manager handles broader strategic oversight across multiple units, while an Operations Supervisor focuses on managing daily activities within a specific team or department. The Group Operations Manager typically has more senior responsibilities, requiring higher credentials and strategic planning skills.

What are some common challenges faced by a group operations manager in coordinating multiple teams across different locations?

Group Operations Managers often encounter challenges related to maintaining consistent communication and workflow across geographically dispersed teams. Ensuring alignment on company objectives, standardizing processes, and managing cultural or regulatory differences can be complex. To succeed, they typically implement robust communication platforms, set clear performance metrics, and foster a collaborative culture through regular meetings and cross-site initiatives. Overcoming these challenges not only improves operational efficiency but also helps build a unified team environment.
What are popular job titles related to Group Operations Manager jobs in Alberta? For Group Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Group Operations Manager jobs in Alberta look for? The top searched job categories for Group Operations Manager jobs in Alberta are:
Group Operations Manager jobs near you
Infographic showing various Group Operations Manager job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Operations Manager

Intelcom

Edmonton, AB • On-site

Full-time

Posted 18 days ago

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and operations checks.

  • Make sure everyone meets safety standards and respond quickly to requests for changes and unforeseen events.

  • Respond to emergencies asrequired.

  • Ensure warehouse cleanliness and organization.

Operations & Performance Management

  • Supervise day-to-day operations and provide feedback and ways to improve in operations (OPS).

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Review Proof of Delivery (POD) reports.

  • Monitor andmaintainstation facilities and equipment to ensure they are in good working condition.

  • Implement operational policies and procedures to improve efficiency.

  • Manage and coordinate station staff and schedules to ensure adequate coverage.

  • Communicate regularly with upper management to provide updates and discuss improvements and cascade any changes down the chain.

  • Conduct regular station audits and performance evaluations for staff and provide feedback to help them improve and grow in their roles.

  • Support the team and handle unforeseen events or operational challenges.

Customer Service & Relationship Management

  • Handle customer complaints and inquiries promptly and professionally to ensure customer satisfaction.

  • Work closely with other departments to ensure smooth operations and address any issues that arise.

Staff Development & Training

  • Provide training and development opportunities for staff to enhance their skills and ensure they are up to date with company policies and procedures.

  • Mentor and support the team.

  • Plan and oversee onboarding activities for new employees to ensure a smooth transition.

Inventory & Asset Management

  • Oversee inventory levels and ensure that all materials and supplies are adequately stocked and accounted for.

  • Implement and oversee loss prevention strategies to safeguard company assets, packages, and other goods. This involves conducting regular audits, monitoring for theft or fraud, and ensuring all undelivered parcels are returned to the station at the end of the day.

  • In case of suspected theft, initiate investigations and coordinate with the Loss Prevention department and IDC relationship managers.

Data Management & Reporting

  • Maintainaccuratelogs (delivery, incident, inventory) and daily reports.

  • Perform data entry as needed tomaintainaccuraterecords.

  • Regulatory & Compliance Oversight

Ensure all operationscomply withlocal, state, and federal regulations as well as company policies.

  • Evaluate and assess employee performance,workplace conduct and compliance asrequired, including discipline whereappropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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