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Ground Control Jobs (NOW HIRING)

YOTEL

Bell Person (Ground Control)

Miami, FL

$11.50 - $15.50/hr

Aid guests in meeting transportation needs to various destinations via taxi or other ground transportation. * Escort and introduce arriving guests or visitors to the valet if onsite parking is needed.

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$12

$24

$39

How much do ground control jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for ground control in the United States is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Ground Control professional during a shift?

As a Ground Control professional, your main responsibilities include coordinating the movement of aircraft between gates, taxiways, and runways to ensure safe and orderly ground traffic. You will communicate closely with airline personnel, pilots, ramp agents, and other air traffic controllers to manage arrivals, departures, and any unexpected events such as weather disruptions or technical issues. A typical shift involves constant monitoring of ground operations, using radio and computer systems, and quick decision-making to resolve conflicts. This role is often performed as part of a larger team within an airport control tower or operations center, where strong collaboration and attention to protocol are key to maintaining safety and efficiency.

What are the key skills and qualifications needed to thrive in the Ground Control position, and why are they important?

To thrive as Ground Control, you need strong analytical skills, attention to detail, and a solid understanding of aviation operations, typically supported by relevant training or certification in air traffic or ground operations. Familiarity with communication systems, radar technology, flight tracking software, and adherence to safety protocols is crucial. Effective teamwork, clear communication, and the ability to remain calm under pressure are vital soft skills for this role. These competencies ensure safe and efficient coordination of aircraft movements on the ground and minimize any risk of accidents or delays.

What is a Ground Control job?

A Ground Control job involves monitoring and managing ground-based operations to ensure communication, safety, and efficiency. Responsibilities may include overseeing air or space traffic, coordinating logistics, and maintaining communication between teams. Ground Control personnel work in industries such as aviation, space exploration, and military operations. They play a critical role in ensuring smooth and safe operations by responding to incidents, analyzing data, and following protocols. This role requires strong problem-solving skills, attention to detail, and the ability to work in high-pressure environments.

More about Ground Control jobs
What cities are hiring for Ground Control jobs? Cities with the most Ground Control job openings:
What are the most commonly searched types of Ground Control jobs? The most popular types of Ground Control jobs are:
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Ground Control jobs near you
Infographic showing various Ground Control job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,826 per year, or $24.4 per hour.
Ground Control Support Technician

Ground Control Support Technician

Envision Technology Advisors LLC

Pawtucket, RI • On-site

Full-time

Re-posted 8 days ago

Job description

ABOUT US
Envision Technology Advisors, LLC is a team of dedicated, innovative professionals with a wealth of experience and skills. With a global client base and diverse set of services, we're delivering so much more than any "MSP" or "Consultancy" could ever offer. We are leaders, and are a model for what the IT Industry is only just now beginning to recognize as a "Technology Success Partner" (TSP). Our singular goal is to collaborate with our clients to help them become Future Ready: Resilient, Agile, and Competitive. With innovation at the core of all we do, we've assembled talent from around the globe to deliver on our vision for what the modern workplace can be.
About the role
Ground Control is where curiosity, calm, and problem-solving collide. You'll be on the front lines answering questions, untangling issues, and making sure our clients and teammates feel supported, informed, and taken care of. Balancing responsiveness with thoughtfulness, and bringing clarity to moments of confusion, you'll play a key role in delivering the high-touch, trust driven experience Envision is known for.
What you'll do
  • Provide exceptional customer service.
  • Be an effective communicator and enjoy working with people.
  • Serve as an administrator for Envision Technology Advisors' Ground Control suite of technologies.
  • Deploy and support a mix of the above technologies for our clients.
  • Interface with Engineering to escalate issues as needed.
  • Participate in technical sessions with clients to discover requirements and develop solutions.
  • Communicate potential ticket resolutions to clients and steer them appropriately to ensure they make the best decision possible.
  • Occasionally serve as engineering resource on implementation projects.
  • Mentor and develop new team members as they come onboard.
  • Maintain technical certifications as required.
  • Provide technical training and prepare network documentation for customers as needed.

Qualifications
  • You must be an excellent communicator and have unparalleled customer service skills.
  • Be completely fluent in all MS desktop operating systems and common workflow software such as: Office, Adobe, Quickbooks, Web Browsers etc.
  • Have strong troubleshooting skills including a clear process for root cause analysis.
  • 2+ years providing help desk or hands-on technical support.
  • 2+ years' experience with registry cleaners, virus and spyware removal, email troubleshooting, printing troubleshooting, patching, and other common PC issue resolutions.
  • Must be able to show examples / demonstrate that you genuinely understand the nature of good customer service

Desired Technical and Work Experience
  • Experience with Sonicwall or other similar Firewalls.
  • Experience with MS server operating systems.
  • Experience with Mac OS, iOS, and Android.
  • Experience with Virtualization.
  • Experience with common backup applications (Symantec, Mozy, Veeam).
  • Experience with switching and routing.

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