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Grievance Manager Jobs (NOW HIRING)

Grievance Specialist

Monroe, LA · On-site

$19.46/hr

Excellent time management skills with a proven ability to meet deadlines. Ability to function well ... Coursework or Certificate in grievance, investigative methods, behavior and social sciences ...

Manager II Grievance/Appeals

Miami, FL · On-site

$79K - $151K/yr

Manager II Grievance/Appeals Location: Any Elevance Health PulsePoint. Hybrid 2 : This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while ...

Appeals and Grievance Coordinator

Reno, NV · On-site +1

$22 - $27.25/hr

... manager when in need of the involvement of the legal department or compliance department for ... grievances. • Refer matters that involve problems that can develop negatively towards Hometown ...

Appeals and Grievance Coordinator

Reno, NV · On-site +1

$22 - $27.25/hr

... manager when in need of the involvement of the legal department or compliance department for ... grievances. • Refer matters that involve problems that can develop negatively towards Hometown ...

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Grievance Manager information

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How much do grievance manager jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for grievance manager in the United States is $37.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $46.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Grievance Managers, and how can candidates prepare to handle them effectively?

Grievance Managers often deal with sensitive and complex employee or client concerns, which can involve emotional situations and high expectations for resolution. A common challenge is balancing the interests of all parties while ensuring compliance with company policies and legal standards. Successful candidates can prepare by developing strong communication, empathy, and conflict resolution skills, as well as maintaining up-to-date knowledge of relevant regulations. Building rapport with internal teams and fostering a transparent, fair process are also critical to managing grievances effectively.

What is the 3 month rule for jobs?

The 3 month rule for jobs generally refers to a probationary period of three months during which an employee's performance is evaluated before confirming permanent employment. For a Grievance Manager, this period allows employers to assess skills in conflict resolution, communication, and adherence to company policies. Successful completion often leads to full benefits and job security.

What is the role of a grievance manager?

A grievance manager is responsible for handling employee complaints and resolving workplace issues to ensure a fair and compliant work environment. They investigate grievances, document findings, and collaborate with HR or management to implement solutions, often requiring strong communication and conflict resolution skills.

What are Grievance Managers?

Grievance Managers are professionals responsible for overseeing the process of handling complaints and concerns raised by employees, customers, or clients within an organization. They ensure that grievances are addressed fairly, efficiently, and in compliance with company policies and legal requirements. Their duties often involve investigating complaints, mediating disputes, and recommending solutions to resolve issues. Grievance Managers play a key role in maintaining a positive workplace environment and supporting organizational integrity.

What are the key skills and qualifications needed to thrive as a Grievance Manager, and why are they important?

To thrive as a Grievance Manager, you need expertise in conflict resolution, regulatory compliance, and case management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with case tracking systems, complaint management software, and knowledge of relevant laws such as HIPAA or labor regulations is typical. Strong interpersonal skills, attention to detail, and the ability to remain impartial help build trust and resolve issues effectively. These skills are crucial for ensuring fair, compliant, and timely resolution of grievances, which protects the organization and maintains stakeholder satisfaction.

What is a salary grievance?

A salary grievance is a formal complaint raised by an employee, including a Grievance Manager, regarding issues such as unpaid wages, salary discrepancies, or unfair compensation practices. Addressing such grievances typically involves investigation, documentation, and adherence to company policies or labor laws to resolve the dispute.

What are the 4 types of grievances?

In the role of a Grievance Manager, the four types of grievances typically include personal grievances, organizational grievances, procedural grievances, and policy grievances. Understanding these categories helps in effectively addressing employee concerns and ensuring fair resolution processes within the organization.

What is the difference between Grievance Manager vs HR Coordinator?

AspectGrievance ManagerHR Coordinator
Primary RoleHandles employee grievances, resolves conflicts, ensures compliance with grievance policiesSupports HR functions, assists with recruitment, onboarding, and employee records
Required CredentialsHR certification, experience in conflict resolutionHR certification or degree, administrative skills
Work EnvironmentEmployee relations, conflict resolution teamsHR department, administrative setting
Industry UsageCommon in organizations with formal grievance proceduresWidespread across various industries for HR support

While both roles are part of the HR function, a Grievance Manager focuses specifically on resolving employee conflicts and managing grievances, whereas an HR Coordinator provides broader HR support tasks. The Grievance Manager often handles sensitive issues requiring conflict resolution skills, while the HR Coordinator manages administrative HR duties. Understanding these differences helps organizations assign the right responsibilities to each role.

More about Grievance Manager jobs
What cities are hiring for Grievance Manager jobs? Cities with the most Grievance Manager job openings:
What are the most commonly searched types of Grievance jobs? The most popular types of Grievance jobs are:
What states have the most Grievance Manager jobs? States with the most job openings for Grievance Manager jobs include:
Grievance Specialist

Grievance Specialist

LaSalle Corrections

Monroe, LA • On-site

$19.46/hr

Full-time

Posted 6 days ago


LaSalle Corrections rating

6.1

Company rating: 6.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

28th of 41 rated prisons


Job description

Pay: $19.46 per hour
Monday - Friday 8 hours
Essential Duties and Responsibilities:
Processes and investigates detainee grievances (e.g., receives initial complaint, sends grievance form to detainee, receives completed form, date stamps, logs & assigns identification number to form prepares file folder),
Submit investigation findings to supervisor and refers grievances to central office when not resolved at institution level.
Assists supervisor in directing detainee grievance procedure and coordinating audit process (i.e., whereby institution is audited by central office management)
Develop, administer policies and procedures related to institution services and security; acts in absence of immediate supervisor (e.g., represents warden at meetings & conferences; recommends hire, transfer, promotion and discipline of clerical personnel); conducts investigation of employee misconduct; conducts internal audits to ensure compliance in all areas.
Train institutional staff on detainee grievance procedure; prepares legal documents; conducts research related to detainee lawsuits; assists in responding to inquiries and complaints from general public and outside agencies concerning detainee or employees; attends numerous meetings and training sessions.
Required Knowledge Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Education and Experience:
Coursework or Certificate in grievance, investigative methods, behavior and social sciences preferred
Knowledge of federal, state institution rules regulations preferred
1 year or more as a correctional grievance clerk or related field preferred
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer.
Long periods of continuous standing and walking for 4 or more hours per shift
Frequent periods of sitting for 30 minutes or more
Repetitive climbing of stairs to reach the assigned areas and working at heights
Occasional kneeling, squatting, and bending to perform "pat" or "strip" searches
Frequent grasping, reaching, pushing, pulling, bending, twisting
Occasionally responding to altercations and occasional restraining and securing assaultive offenders
Ability to respond rapidly to potential security and/or medical codes/issues
Frequent transferring and transporting offenders by walking or riding in various vehicles such as vans, buses, and other forms of transportation
Continuous periods of operating/driving company vehicles to pick up and transport offenders for 4 hours or more per shift
Remaining awake and alert while on duty for 12 or more hours per shift
Occasional lifting and carrying up to 50-100 lbs
Ability to occasionally withstand direct or indirect exposure to OC spray
Exposure for up to 12 hours or more per shift of outdoor elements and temperatures with scheduled breaks
Ability to hear and understand verbal communication
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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