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Grievance Coordinator Jobs (NOW HIRING)

CoreCivic

Grievance Coordinator

Appleton, MN · On-site

$30.09/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for ...

CoreCivic

Grievance Coordinator

Appleton, MN

$19.50 - $24.50/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for ...

Frederick Health

Grievance Coordinator

Frederick, MD · On-site

$19.75 - $24.75/hr

Job Summary The Grievance Coordinator coordinates, supervises and ensures timely resolution of patient grievances in accordance with CMS Guidelines and FH Policy. The Coordinator works ...

Frederick Health

Grievance Coordinator

Frederick, MD · On-site

$19.75 - $24.75/hr

Job Summary The Grievance Coordinator coordinates, supervises and ensures timely resolution of patient grievances in accordance with CMS Guidelines and FH Policy. The Coordinator works ...

Sagility

Customer Service Representative

$16.50 - $22.25/hr

The Appeals and Grievance Coordinator will be responsible for managing, coordinating, and resolving member and provider complaints, grievances, and appeals, ensuring compliance with state and federal ...

Sagility LLC

Customer Service Representative

Concord, NC

$15 - $20.25/hr

Customer Service Representative The Appeals and Grievance Coordinator will be responsible for managing, coordinating, and resolving member and provider complaints, grievances, and appeals, ensuring ...

Sagility LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative The Appeals and Grievance Coordinator will be responsible for managing, coordinating, and resolving member and provider complaints, grievances, and appeals, ensuring ...

Sagility

Customer Service Representative

Concord, NC · On-site

$15 - $20.25/hr

Customer Service Representative The Appeals and Grievance Coordinator will be responsible for managing, coordinating, and resolving member and provider complaints, grievances, and appeals, ensuring ...

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How much do grievance coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for grievance coordinator in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.44 per hour, depending on experience, location, and employer.

What is a grievance coordinator?

Grievance Coordinators are professionals who manage and resolve complaints or concerns raised by clients, patients, or employees within an organization, often in healthcare, insurance, or large corporate settings. Their role involves investigating grievances, ensuring compliance with regulations, and facilitating fair resolutions. They act as a liaison between the complainant and the organization, documenting cases and following up to ensure satisfactory outcomes. Grievance Coordinators also help organizations improve their policies by identifying trends in complaints and suggesting improvements.

What skills and qualifications are needed to be a grievance coordinator?

To thrive as a Grievance Coordinator, you need strong analytical skills, attention to detail, and a background in healthcare administration or a related field, often supported by a relevant degree or experience. Familiarity with health plan regulations, claims management systems, and case tracking software is typically required. Excellent communication, problem-solving, and conflict resolution skills enable effective interaction with members, providers, and regulatory agencies. These competencies ensure timely and compliant resolution of grievances, promoting member satisfaction and organizational accountability.

How does a grievance coordinator collaborate with other departments to resolve member issues?

As a Grievance Coordinator, you will frequently work with various departments such as claims, customer service, and clinical teams to gather information and address member complaints efficiently. Collaboration involves facilitating meetings, sharing case updates, and ensuring all parties are aligned on resolution steps and timelines. Building strong interdepartmental relationships is key to streamlining processes and providing timely, accurate responses to members. This cross-functional teamwork not only enhances the member experience but also helps maintain compliance with organizational and regulatory standards.
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Grievance Coordinator jobs near you
Infographic showing various Grievance Coordinator job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $49,866 per year, or $24 per hour.

Grievance Coordinator

CoreCivic

Appleton, MN • On-site

$30.09/hr

Full-time

Posted 6 days ago

CoreCivic rating

5.8

Company rating: 5.8 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

35th of 43 rated prisons

Job description

$30.09 per hour
At CoreCivic, our employeesare driven by a deep sense of service, high standards of professionalism and aresponsibility to better the public good. We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for the people and communities we serve.
The Grievance Coordinator oversees the inmate/resident grievance process and ensures that both informal and formal grievance processes are administered in compliance with company and contractual requirements. They will coordinate the investigation of grievances to determine the facts and reach a reasonable and effective resolution. In addition, this role tracks inmate/resident grievances to ensure successful resolution and timely responses, and maintains accurate records and logs in accordance with company policy, procedure and contract requirements.
  • Evaluate/Process inmate/resident grievances according to policies and contractual requirements.
  • Facilitate informal resolutions before escalation to formal grievance process where permissible.
  • Conduct research with inmates/residents/staff to establish factual support; maintain strict confidentiality.
  • Make credibility assessments; weigh the rights/interests of all parties to facilitate successful resolution.
  • Prepare/evaluate reports/responses; monitor action plans; coordinate appeals with management to resolution.

Qualifications:
  • Graduate from an accredited college or university with a Bachelor's degree in a social or behavioral science or other related field is required.
  • Two years of experience in the field of criminal justice preferred.
  • Experience may be substituted for the required education on a year-for-year basis.
  • Experience with Microsoft Office applications or other similar software applications is required.
  • A valid driver's license required.
  • Minimum age requirement: Must be at least 21 years of age.

CoreCivic is a Drug-Free Workplace and EOE-including Disability/Veteran.

What CoreCivic employees say

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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