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Grievance Manager Jobs (NOW HIRING)

Alivia Health

PR · On-site

Knowledge of pharmacy industry or managed care compliance requirements and standards, preferred.

Apply Early

Alivia Health

PR · On-site

Knowledge of pharmacy industry or managed care compliance requirements and standards, preferred.

Apply Early

VIVA

Grievance & Appeals Nurse

Rancho Cucamonga, CA · On-site

$22.25 - $27.50/hr

Key Responsibilities Implement management of grievance and appeals cases ensuring compliance with state and federal guidelines, including Centers for Medicare, and Medicaid Services requirements.

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VIVA USA INC

Grievance & Appeals Nurse

Rancho Cucamonga, CA · On-site

$22.25 - $27.50/hr

Key Responsibilities Implement management of grievance and appeals cases ensuring compliance with state and federal guidelines, including Centers for Medicare, and Medicaid Services requirements.

Elevance Health

Manager II Grievance/Appeals

Tampa, FL · On-site

$79K - $151K/yr

Manager II Grievance/Appeals Location: Any Elevance Health PulsePoint. Hybrid 2 : This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while ...

Elevance Health

Manager II Grievance/Appeals

Tampa, FL · On-site

$79K - $151K/yr

Manager II Grievance/Appeals Manager II Grievance/Appeals Location: Any Elevance Health PulsePoint. Hybrid 2 : This role requires associates to be in-office 3 days per week, fostering collaboration ...

Elevance Health

Manager II Grievance/Appeals

Miami, FL · On-site

$79K - $151K/yr

Manager II Grievance/Appeals Manager II Grievance/Appeals Location: Any Elevance Health PulsePoint. Hybrid 2 : This role requires associates to be in-office 3 days per week, fostering collaboration ...

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Grievance Manager information

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How much do grievance manager jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for grievance manager in the United States is $37.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $46.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Grievance Managers, and how can candidates prepare to handle them effectively?

Grievance Managers often deal with sensitive and complex employee or client concerns, which can involve emotional situations and high expectations for resolution. A common challenge is balancing the interests of all parties while ensuring compliance with company policies and legal standards. Successful candidates can prepare by developing strong communication, empathy, and conflict resolution skills, as well as maintaining up-to-date knowledge of relevant regulations. Building rapport with internal teams and fostering a transparent, fair process are also critical to managing grievances effectively.

What is the 3 month rule for jobs?

The 3 month rule for jobs generally refers to a probationary period of three months during which an employee's performance is evaluated before confirming permanent employment. For a Grievance Manager, this period allows employers to assess skills in conflict resolution, communication, and adherence to company policies. Successful completion often leads to full benefits and job security.

What is the role of a grievance manager?

A grievance manager is responsible for handling employee complaints and resolving workplace issues to ensure a fair and compliant work environment. They investigate grievances, document findings, and collaborate with HR or management to implement solutions, often requiring strong communication and conflict resolution skills.

What are Grievance Managers?

Grievance Managers are professionals responsible for overseeing the process of handling complaints and concerns raised by employees, customers, or clients within an organization. They ensure that grievances are addressed fairly, efficiently, and in compliance with company policies and legal requirements. Their duties often involve investigating complaints, mediating disputes, and recommending solutions to resolve issues. Grievance Managers play a key role in maintaining a positive workplace environment and supporting organizational integrity.

What are the key skills and qualifications needed to thrive as a Grievance Manager, and why are they important?

To thrive as a Grievance Manager, you need expertise in conflict resolution, regulatory compliance, and case management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with case tracking systems, complaint management software, and knowledge of relevant laws such as HIPAA or labor regulations is typical. Strong interpersonal skills, attention to detail, and the ability to remain impartial help build trust and resolve issues effectively. These skills are crucial for ensuring fair, compliant, and timely resolution of grievances, which protects the organization and maintains stakeholder satisfaction.

What is a salary grievance?

A salary grievance is a formal complaint raised by an employee, including a Grievance Manager, regarding issues such as unpaid wages, salary discrepancies, or unfair compensation practices. Addressing such grievances typically involves investigation, documentation, and adherence to company policies or labor laws to resolve the dispute.

What are the 4 types of grievances?

In the role of a Grievance Manager, the four types of grievances typically include personal grievances, organizational grievances, procedural grievances, and policy grievances. Understanding these categories helps in effectively addressing employee concerns and ensuring fair resolution processes within the organization.

What is the difference between Grievance Manager vs HR Coordinator?

AspectGrievance ManagerHR Coordinator
Primary RoleHandles employee grievances, resolves conflicts, ensures compliance with grievance policiesSupports HR functions, assists with recruitment, onboarding, and employee records
Required CredentialsHR certification, experience in conflict resolutionHR certification or degree, administrative skills
Work EnvironmentEmployee relations, conflict resolution teamsHR department, administrative setting
Industry UsageCommon in organizations with formal grievance proceduresWidespread across various industries for HR support

While both roles are part of the HR function, a Grievance Manager focuses specifically on resolving employee conflicts and managing grievances, whereas an HR Coordinator provides broader HR support tasks. The Grievance Manager often handles sensitive issues requiring conflict resolution skills, while the HR Coordinator manages administrative HR duties. Understanding these differences helps organizations assign the right responsibilities to each role.

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What states have the most Grievance Manager jobs? States with the most job openings for Grievance Manager jobs include:
What job categories do people searching Grievance Manager jobs look for? The top searched job categories for Grievance Manager jobs are:
Grievance Manager jobs near you

Program Compliance & Grievance Manager

Anovaeon LLC

Alexandria, LA • On-site

$65K - $68K/yr

Full-time

Posted 15 days ago

Job description

Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.
We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.
Position Overview:
The Program Compliance & Grievance Manager is responsible for overseeing program-level reporting, documentation accuracy, and the formal grievance intake, tracking, and resolution process within a federally contracted ICE residential facility in Alexandria, LA.
This position ensures all required operational reports are completed accurately and submitted on time in accordance with federal contract requirements. In addition, this role manages the grievance system to ensure all concerns are properly documented, routed, tracked, and resolved through established facility procedures.
This position serves as the program's primary administrative function for compliance reporting, documentation control, and grievance tracking and escalation.
Key Responsibilities/Essential Functions:
Program Compliance & Reporting
  • Prepare, compile, and submit required daily, weekly, and monthly program reports.
  • Ensure accuracy, completeness, and consistency of all compliance documentation.
  • Maintain organized records for audits, inspections, and contract reporting requirements.
  • Track required reporting deadlines to ensure timely submission.
  • Coordinate with department leads to collect required operational data and inputs.
  • Support preparation for internal and external audits through documentation review and organization.
  • Maintain compliance tracking systems and reporting logs.

Grievance Intake & Management
  • Receive, document, and log all grievances and complaints submitted within the facility.
  • Ensure grievances are properly categorized, tracked, and routed to the appropriate department for resolution.
  • Monitor grievance timelines to ensure timely response and closure in accordance with facility policy.
  • Maintain a centralized grievance tracking system for all reported concerns.
  • Provide routine updates to leadership regarding grievance status and resolution progress.
  • Ensure confidentiality and proper handling of all grievance-related information.
  • Escalate grievances to facility leadership and, when required by policy or federal contract standards, to designated federal oversight authorities or contracting government entities.
  • Ensure all externally reportable grievances are accurately documented and submitted through required official federal reporting channels.

Issue Tracking & Resolution Oversight (Administrative Only)
  • Track grievance outcomes and ensure documentation of resolution actions is completed by responsible departments.
  • Follow up with departments to confirm closure of assigned corrective actions.
  • Escalate unresolved or overdue grievances to facility leadership.
  • Maintain accurate records of grievance outcomes for audit and reporting purposes.
  • Identify recurring administrative or process-related issues for leadership awareness.

Data Integrity & Documentation Control
  • Ensure accuracy of data across reporting and grievance tracking systems.
  • Reconcile inconsistencies in documentation and request corrections from responsible departments.
  • Maintain organized electronic and physical files for audit readiness.
  • Support leadership with data summaries and compliance reporting dashboards.
  • Ensure all documentation meets federal contract and facility standards.

Collaboration & Communication
  • Coordinate with operational, clinical, security, and administrative teams to obtain required reporting inputs.
  • Participate in shift briefings as needed to stay informed of reporting and grievance updates.
  • Communicate clearly regarding reporting deadlines, documentation requirements, and grievance status updates.
  • Provide professional updates to leadership regarding compliance and grievance trends.
  • Ensure effective information flow between departments for reporting purposes.

Required Qualifications & Core Competencies:
  • High school diploma or GED required; Associate or Bachelor's degree preferred (Criminal Justice, Public Safety, Healthcare Administration, or related field).
  • Minimum 3 years of experience in compliance, reporting, administrative oversight, grievance systems, case management, or related field
  • Strong experience with documentation systems, reporting workflows, or audit preparation.
  • Excellent organizational and written communication skills.
  • Strong attention to detail and data accuracy.
  • Ability to manage multiple deadlines in a 24/7 operational environment.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to communicate effectively in English (written and verbal).
  • Ability to pass federal background clearance.

Desired Skills:
  • Experience in government-contracted, residential, shelter, or correctional environments.
  • PREA Coordinator or PREA Auditor training preferred.
  • Experience with incident management systems or compliance tracking tools.
  • Training in safety management, OSHA standards, or facility risk assessment.
  • Experience conducting audits or inspections in regulated environments.
  • Strong organizational and reporting skills.
  • Bilingual ability (Spanish or other languages) preferred

Conditions of Employment:
  • Employees must be a U.S. Citizen or a Legal Permanent Resident
  • Employment is contingent upon successful completion of the following screening:
    • Federal background investigation (up to and including a Tier 4 DHS clearance)
    • Criminal history check
    • Verification of employment and education history
    • Compliance with all government credentialing requirements
    • Drug Screening
  • Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
  • Must be able to speak, read, and write in English
  • Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
  • Must show proof of eligibility to work in the U.S.
  • Internal background check to the satisfaction of contract requirements.
  • If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:
  • Ability to sit at a computer workstation for extended periods while conducting data entry and interviews
  • Ability to stand and walk for extended periods during facility operations (up to 8-12 hours per shift)
  • Ability to lift, carry, and move supplies and equipment up to 50 pounds
  • Ability to bend, stoop, reach, and perform repetitive motions
  • Capability to work in varied environmental conditions (indoor/outdoor, temperature variations)
  • Ability to respond quickly to emergency situations throughout the facility
  • Visual acuity for detailed computer work and document review
  • Auditory ability to conduct interviews and monitor facility for safety concerns

Work Environment:
  • Fully on-site position in a federally contracted ICE residential facility in Alexandria, LA.
  • 24/7 operational environment with rotating shifts.
  • Fast-paced administrative setting requiring accuracy, organization, and responsiveness.
  • Interaction with multiple departments including operations, clinical, security, and leadership.

Other Duties & Information:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
  • Position Type: Full-Time
  • Travel Requirements: None
  • Location: On-Site

About Anovaeon, LLC: https://www.anovaeon.com
Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don't staff projects-we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.
Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.
If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com
The pay range for this role is:
65,520 - 68,000 USD per year (Louisiana Airpark)

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