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Grievance Manager Jobs (NOW HIRING)

CoreCivic

Grievance Coordinator

Cushing, OK · On-site

$25.85/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest ... Prepare/evaluate reports/responses; monitor action plans; coordinate appeals with management to ...

CoreCivic

Grievance Coordinator

Cushing, OK · On-site

$19.50 - $24.75/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest ... management to resolution.

LaSalle Corrections

Grievance Specialist

Monroe, LA · On-site

$19.46/hr

Excellent time management skills with a proven ability to meet deadlines. Ability to function well ... Coursework or Certificate in grievance, investigative methods, behavior and social sciences ...

Alivi

Grievance & Appeals Coordinator

Miami, FL · On-site

Hybrid - 3 Days In Office / 2 Days Remote đź’˛ Pay Rate: $18.50 per hour SUMMARY The Grievance ... Supports department in administrative, data management and clerical duties. * Responsible for ...

The GEO Group

GRIEVANCE COORDINATOR

Basile, LA

$17.75/hr

From the development of state-of-the-art facilities and the provision of management services and ... Upon request, assists inmates/detainees in filing grievances through informal communication ...

The GEO Group

GRIEVANCE COORDINATOR

Basile, LA

$17.75/hr

From the development of state-of-the-art facilities and the provision of management services and ... Upon request, assists inmates/detainees in filing grievances through informal communication ...

Alivi

Grievance & Appeals Coordinator

Miami, FL · On-site

$18.50/hr

Hybrid - 3 Days In Office / 2 Days Remote đź’˛ Pay Rate: $18.50 per hour SUMMARY The Grievance ... Supports department in administrative, data management and clerical duties. * Responsible for ...

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How much do grievance manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for grievance manager in the United States is $37.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $46.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Grievance Managers, and how can candidates prepare to handle them effectively?

Grievance Managers often deal with sensitive and complex employee or client concerns, which can involve emotional situations and high expectations for resolution. A common challenge is balancing the interests of all parties while ensuring compliance with company policies and legal standards. Successful candidates can prepare by developing strong communication, empathy, and conflict resolution skills, as well as maintaining up-to-date knowledge of relevant regulations. Building rapport with internal teams and fostering a transparent, fair process are also critical to managing grievances effectively.

What is the role of a grievance manager?

A grievance manager is responsible for handling employee complaints and resolving workplace issues to ensure a fair and compliant work environment. They investigate grievances, document findings, and collaborate with HR or management to implement solutions, often requiring strong communication and conflict resolution skills.

What are Grievance Managers?

Grievance Managers are professionals responsible for overseeing the process of handling complaints and concerns raised by employees, customers, or clients within an organization. They ensure that grievances are addressed fairly, efficiently, and in compliance with company policies and legal requirements. Their duties often involve investigating complaints, mediating disputes, and recommending solutions to resolve issues. Grievance Managers play a key role in maintaining a positive workplace environment and supporting organizational integrity.

What are the key skills and qualifications needed to thrive as a Grievance Manager, and why are they important?

To thrive as a Grievance Manager, you need expertise in conflict resolution, regulatory compliance, and case management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with case tracking systems, complaint management software, and knowledge of relevant laws such as HIPAA or labor regulations is typical. Strong interpersonal skills, attention to detail, and the ability to remain impartial help build trust and resolve issues effectively. These skills are crucial for ensuring fair, compliant, and timely resolution of grievances, which protects the organization and maintains stakeholder satisfaction.

What is a salary grievance?

A salary grievance is a formal complaint raised by an employee, including a Grievance Manager, regarding issues such as unpaid wages, salary discrepancies, or unfair compensation practices. Addressing such grievances often involves reviewing payroll records, company policies, and ensuring compliance with labor laws. Effective communication and documentation are essential in resolving salary-related disputes.

What jobs pay $2000 a day?

High-level roles such as executive managers, specialized consultants, and certain legal or medical professionals can earn $2000 or more per day. These positions often require extensive experience, advanced certifications, or specialized skills, and may involve project-based or contract work with high compensation rates.

What are the 4 types of grievances?

In the role of a Grievance Manager, the four main types of grievances are procedural, substantive, disciplinary, and interpersonal. Procedural grievances relate to issues with the handling of company policies, while substantive grievances concern unfair treatment or violations of rights. Disciplinary grievances involve disputes over disciplinary actions, and interpersonal grievances stem from conflicts between employees. Understanding these categories helps in effectively managing and resolving workplace issues.

What is the difference between Grievance Manager vs HR Coordinator?

AspectGrievance ManagerHR Coordinator
Primary RoleHandles employee grievances, resolves conflicts, ensures compliance with grievance policiesSupports HR functions, assists with recruitment, onboarding, and employee records
Required CredentialsHR certification, experience in conflict resolutionHR certification or degree, administrative skills
Work EnvironmentEmployee relations, conflict resolution teamsHR department, administrative setting
Industry UsageCommon in organizations with formal grievance proceduresWidespread across various industries for HR support

While both roles are part of the HR function, a Grievance Manager focuses specifically on resolving employee conflicts and managing grievances, whereas an HR Coordinator provides broader HR support tasks. The Grievance Manager often handles sensitive issues requiring conflict resolution skills, while the HR Coordinator manages administrative HR duties. Understanding these differences helps organizations assign the right responsibilities to each role.

More about Grievance Manager jobs
What cities are hiring for Grievance Manager jobs? Cities with the most Grievance Manager job openings:
What are the most commonly searched types of Grievance jobs? The most popular types of Grievance jobs are:
What states have the most Grievance Manager jobs? States with the most job openings for Grievance Manager jobs include:
What job categories do people searching Grievance Manager jobs look for? The top searched job categories for Grievance Manager jobs are:
Grievance Manager jobs near you
Infographic showing various Grievance Manager job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, and 87% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $77,095 per year, or $37.1 per hour.
Patient Grievance Coordinator

Patient Grievance Coordinator

Yale New Haven Health

New Haven, CT • On-site

Full-time

Posted 10 days ago

Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

292nd of 870 rated healthcare providers

Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The patient grievance coordinator ensures that the organization is in compliance with regulatory body requirements for the management of patient complaints and grievances. Works closely with patient relations leadership to ensure that patient representatives maintain compliance with the Center for Medicare and Medicaid Services (CMS) standards in documentation and grievance follow-up. Serves as the lead person for the investigation, reporting, and resolution of patient grievances. Is responsible for ensuring that the hospital is in compliance with CMS Conditions of Participation related to patient grievance management. Serves as liaison between patients, families, visitors, hospital staff, and medical staff. Enhances patient and family awareness of the institution's responsiveness to concerns. Displays the hospital's overall commitment to exceptional delivery of patient care by imparting a caring attitude and prompt responsiveness, which is critical to the continued success of the organization. Serves as an institutional leader in patient relations. Is responsible for regular reports to the patient grievance committee and for the preparation and distribution of the patient grievance committee agenda and meeting records.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Manages the patient grievance process, ensuring that CMS guidelines and health system/physician enterprise polices are adhered to and that patients are responded to within CMS designated time frames, with adequate detail to address concerns.
  • 2. Ensures that patient representatives adhere to patient grievance process and timelines.
    • 2.1 Manages the daily flow of all patient grievances.
  • 3. Facilitates and coordinates the patient grievance committee meetings by scheduling, facilitating, and providing meeting records for distribution among committee members.
  • 4. Responsible for written responses to patient grievances, according to CMS guidelines for content and timeliness. Reviews responses drafted by patient representatives and ensures that responses are well-written and reflect investigation of each issue presented by grievant.
  • 5. Provides monthly reports to patient grievance committee, including trending and analysis of patient concerns through grievances. Prepares annual summary of patient grievance activity for reporting to administration.
  • 6. Facilitates patient and family meetings with hospital personnel to resolve patient grievances. Prepares hospital personnel for meetings and provides written resolution to patients/families.
  • 7. Makes referrals as appropriate to patient experience and engagement managers for possible patient and family advisors.
  • 8. Other duties as assigned.

Qualifications
EDUCATION
Bachelor's Degree in Human Services, Public Relations, Communication, or related field required. Master's Degree highly preferred.
EXPERIENCE
Five (5) to seven (7) years? experience in a healthcare setting which includes extensive experience in patient relations/patient satisfaction. Demonstrated experience in complaint resolution, coordination and interaction with senior staff and the medical community.
SPECIAL SKILLS
Excellent interpersonal, verbal, and written communication skills. Demonstrated emotional maturity in interaction with others. Ability to work independently. Proven history of ability to handle sensitive and highly confidential issues. Must have proven history of exemplary customer service skills, including de-escalation techniques. Must demonstrate understanding and be able to communicate clearly regarding billing issues as related to quality of care.
PHYSICAL DEMAND
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. They are frequently required to reach with hands and arms. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually moderate. Must be able to adhere to the requirements of the role. Incumbents, as well as external and internal applicants who become disabled, must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case-by-case basis
YNHHS Requisition ID
182291

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