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Grievance Jobs (NOW HIRING)

CoreCivic

Grievance Coordinator

Cushing, OK · On-site

$25.85/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for ...

CoreCivic

Grievance Coordinator

Cushing, OK · On-site

$19.50 - $24.75/hr

We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for ...

LaSalle Corrections

Grievance Specialist

Monroe, LA · On-site

$19.46/hr

Processes and investigates detainee grievances (e.g., receives initial complaint, sends grievance form to detainee, receives completed form, date stamps, logs & assigns identification number to form ...

The GEO Group

GRIEVANCE COORDINATOR

Basile, LA · On-site

$17.75/hr

Upon request, assists inmates/detainees in filing grievances through informal communication procedures. * Maintains accurate records of detainees grievances and any corresponding action pursuant to ...

The GEO Group

GRIEVANCE COORDINATOR

Basile, LA · On-site

$17.75/hr

Upon request, assists inmates/detainees in filing grievances through informal communication procedures. * Maintains accurate records of detainees grievances and any corresponding action pursuant to ...

Alivi

Grievance & Appeals Coordinator

Miami, FL · On-site

Hybrid - 3 Days In Office / 2 Days Remote 💲 Pay Rate: $18.50 per hour SUMMARY The Grievance Coordinator is responsible for timely intake, processing, researching, documenting and responding to ...

Alivi

Grievance & Appeals Coordinator

Miami, FL · On-site

$18.50/hr

Hybrid - 3 Days In Office / 2 Days Remote 💲 Pay Rate: $18.50 per hour SUMMARY The Grievance Coordinator is responsible for timely intake, processing, researching, documenting and responding to ...

The GEO Group

GRIEVANCE COORDINATOR

Basile, LA · On-site

$17.75/hr

Upon request, assists inmates/detainees in filing grievances through informal communication procedures. * Maintains accurate records of detainees grievances and any corresponding action pursuant to ...

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How much do grievance jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for grievance in the United States is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Grievance Specialist, and why are they important?

To thrive as a Grievance Specialist, you need a solid understanding of regulatory compliance, case management, and investigative procedures, often supported by a background in healthcare administration or customer service. Familiarity with claims processing systems, CRM platforms, and relevant regulations such as HIPAA or Medicare guidelines is typically required. Strong communication, problem-solving, and empathy are vital soft skills for effectively addressing member concerns and de-escalating sensitive situations. These competencies ensure grievances are resolved accurately and efficiently, maintaining regulatory compliance and customer satisfaction.

What are grievance officers?

Grievance officers are professionals designated to handle complaints or concerns raised by employees, customers, or other stakeholders within an organization. Their main role is to ensure that issues are addressed fairly, promptly, and in accordance with company policies and regulations. They act as a bridge between the complainant and management, facilitating communication, investigating complaints, and recommending solutions or disciplinary actions if necessary. Grievance officers also help maintain a positive work environment by promoting transparency and trust in the resolution process.

What is the difference between Grievance vs HR Specialist?

AspectGrievanceHR Specialist
Required credentialsVaries; often no formal certificationBachelor's degree in HR, Business, or related field; certifications like SHRM or HRCI
Work environmentEmployee relations, conflict resolution, internal investigationsRecruitment, employee management, policy implementation
Employer & industry usageUsed across industries for handling employee complaintsCommon in HR departments across all industries
Comparison intentUnderstanding dispute resolution rolesUnderstanding HR roles involved in employee relations

While a Grievance role focuses on addressing employee complaints and resolving conflicts, an HR Specialist handles broader HR functions including recruitment, policy enforcement, and employee management. Both roles are vital in maintaining positive workplace relations but differ in scope and responsibilities.

What are some common challenges faced by professionals working in grievance management roles, and how can they effectively address them?

Grievance management professionals often encounter emotionally charged situations and high-pressure deadlines, as they are responsible for investigating and resolving complaints from employees or clients. Balancing empathy with objectivity is crucial, as is adhering to company policies and legal regulations. Effective communication and active listening skills help in de-escalating conflicts, while strong organizational abilities ensure thorough documentation and timely resolution. Collaborating closely with HR, legal, and management teams is also essential for comprehensive and fair outcomes.
More about Grievance jobs
What cities are hiring for Grievance jobs? Cities with the most Grievance job openings:
What are the most commonly searched types of Grievance jobs? The most popular types of Grievance jobs are:
What states have the most Grievance jobs? States with the most job openings for Grievance jobs include:
What job categories do people searching Grievance jobs look for? The top searched job categories for Grievance jobs are:
Grievance jobs near you
Infographic showing various Grievance job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,052 per year, or $18.3 per hour.
Grievance Coordinator

Grievance Coordinator

CoreCivic

Cushing, OK • On-site

$25.85/hr

Full-time

Posted 8 days ago

CoreCivic rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

33rd of 41 rated prisons

Job description

$25.85 per hour
At CoreCivic, our employeesare driven by a deep sense of service, high standards of professionalism and aresponsibility to better the public good. We are currently seeking a Grievance Coordinator who has a passion for providing the highest quality care in aninstitutional, secure setting. Come join a team that is dedicated tomaking an impact for the people and communities we serve.
The Grievance Coordinator oversees the inmate/resident grievance process and ensures that both informal and formal grievance processes are administered in compliance with company and contractual requirements. They will coordinate the investigation of grievances to determine the facts and reach a reasonable and effective resolution. In addition, this role tracks inmate/resident grievances to ensure successful resolution and timely responses, and maintains accurate records and logs in accordance with company policy, procedure and contract requirements.
  • Evaluate/Process inmate/resident grievances according to policies and contractual requirements.
  • Facilitate informal resolutions before escalation to formal grievance process where permissible.
  • Conduct research with inmates/residents/staff to establish factual support; maintain strict confidentiality.
  • Make credibility assessments; weigh the rights/interests of all parties to facilitate successful resolution.
  • Prepare/evaluate reports/responses; monitor action plans; coordinate appeals with management to resolution.

Qualifications:
  • Graduate from an accredited college or university with a Bachelor's degree in a social or behavioral science or other related field is required.
  • Two years of experience in the field of criminal justice preferred.
  • Experience may be substituted for the required education on a year-for-year basis.
  • Experience with Microsoft Office applications or other similar software applications is required.
  • A valid driver's license required.
  • Minimum age requirement: Must be at least 20 years of age.

CoreCivic is a Drug-Free Workplace and EOE-including Disability/Veteran.

What CoreCivic employees say

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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