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Grievance information

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How much do grievance jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for grievance in Michigan is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.40 per hour, depending on experience, location, and employer.

What is a grievance?

Grievance officers are professionals designated to handle complaints or concerns raised by employees, customers, or other stakeholders within an organization. Their main role is to ensure that issues are addressed fairly, promptly, and in accordance with company policies and regulations. They act as a bridge between the complainant and management, facilitating communication, investigating complaints, and recommending solutions or disciplinary actions if necessary. Grievance officers also help maintain a positive work environment by promoting transparency and trust in the resolution process.

What are some common challenges faced by professionals working in grievance management roles, and how can they effectively address them?

Grievance management professionals often encounter emotionally charged situations and high-pressure deadlines, as they are responsible for investigating and resolving complaints from employees or clients. Balancing empathy with objectivity is crucial, as is adhering to company policies and legal regulations. Effective communication and active listening skills help in de-escalating conflicts, while strong organizational abilities ensure thorough documentation and timely resolution. Collaborating closely with HR, legal, and management teams is also essential for comprehensive and fair outcomes.

What are the key skills and qualifications needed to thrive as a grievance specialist, and why are they important?

To thrive as a Grievance Specialist, you need a solid understanding of regulatory compliance, case management, and investigative procedures, often supported by a background in healthcare administration or customer service. Familiarity with claims processing systems, CRM platforms, and relevant regulations such as HIPAA or Medicare guidelines is typically required. Strong communication, problem-solving, and empathy are vital soft skills for effectively addressing member concerns and de-escalating sensitive situations. These competencies ensure grievances are resolved accurately and efficiently, maintaining regulatory compliance and customer satisfaction.

What is the difference between Grievance vs HR Specialist?

AspectGrievanceHR Specialist
Required credentialsVaries; often no formal certificationBachelor's degree in HR, Business, or related field; certifications like SHRM or HRCI
Work environmentEmployee relations, conflict resolution, internal investigationsRecruitment, employee management, policy implementation
Employer & industry usageUsed across industries for handling employee complaintsCommon in HR departments across all industries
Comparison intentUnderstanding dispute resolution rolesUnderstanding HR roles involved in employee relations

While a Grievance role focuses on addressing employee complaints and resolving conflicts, an HR Specialist handles broader HR functions including recruitment, policy enforcement, and employee management. Both roles are vital in maintaining positive workplace relations but differ in scope and responsibilities.

What are the most commonly searched types of Grievance jobs in Michigan?

The most popular types of Grievance jobs in Michigan are:

What are popular job titles related to Grievance jobs in Michigan?

For Grievance jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Grievance jobs in Michigan look for?

The top searched job categories for Grievance jobs in Michigan are:

Grievance jobs near you
Infographic showing various Grievance job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $33,166 per year, or $15.9 per hour.

Special Education Intern

Marshall, MI • On-site

Calhoun Intermediate School District
Education • 201 - 500 employees
Learn more about Calhoun Intermediate School Districtexternal

$29.16/hr

Other

Re-posted 3 days ago

Job description

General Description of Position:
The Calhoun ISD is seeking applicants for paid Special Education internships in Teaching, School Social Work, Occupational Therapy, Physical Therapy, and Speech/Language Pathology.
Minimum Qualifications:
Candidates must be in the internship year of a master's Special Education program for the following programs: School Social Work, Occupational Therapy, Physical Therapy, and Speech/Language Pathology.
Candidates may be in the student teaching year of a bachelor's Special Education program for Teaching.
Salary: Up to $29.16/hour based on experience.
Date Open: Immediate
Date Closed: Open Until Filled
CALHOUN INTERMEDIATE SCHOOL DISTRICT
Notice of Non-Discrimination and Notice of Complaint/Grievance Procedure for Federal and State Laws
A. Non-discrimination Notice
It is the policy of the Calhoun Intermediate School District to provide an equal opportunity for all individuals and not to discriminate on the basis of religion, race, color, national origin, ancestry, sex, disability, height, weight, marital status or age in its programs, services, activities or employment. With respect to employment, the District does not discriminate on the basis of genetic information.
The following person has been designated to handle inquiries regarding the district's nondiscrimination policies.
Jessica Clothier
Assistant Superintendent for Human Resources
Calhoun Intermediate School District
17111 G Drive North
Marshall, MI 49068
Phone: (269)781-5141
Fax: (269)781-7071
B. Complaint/Grievance Procedure Notice
I. Any person believing that the Calhoun Intermediate School District or any of the District's staff has inadequately applied the principles and/or regulations of non-discrimination laws or district non-discrimination policies may bring forward a complaint, which shall be referred to as a grievance to the district's Civil Rights Coordinator.
Jessica Clothier
Assistant Superintendent for Human Resources
Calhoun Intermediate School District
17111 G Drive North
Marshall, MI 49068
Phone: (269)781-5141
Fax: (269)781-7071
II. The person who believes s/he has a valid basis for grievance shall discuss the grievance informally and on a verbal basis with the District's Civil Rights Coordinator, who shall in turn investigate the complaint and reply with verbal answer to the complainant. S/He may initiate formal procedures according to the following steps:
Step 1
A written statement of the grievance signed by the complainant shall be submitted to the District's Civil Rights Coordinator within five (5) business days of receipt of answers to the informal complaint. The Coordinator shall further investigate the matters of grievance and reply in writing to the complainant within five (5) business days.
Step 2
If the complainant wishes to appeal the decision of the District's Civil Rights Coordinator, s/he may submit a signed statement of appeal to the Superintendent of Schools within five (5) business days after receipt of the Coordinator's response. The Superintendent shall meet with all parties involved, formulate a conclusion and respond in writing to the complainant within ten (10) business days.
Step 3
If the complainant remains unsatisfied, s/he may appeal through a signed written statement to the Board of Education within five (5) business days of his/her receipt of the Superintendent's response in step two. In an attempt to resolve the grievance, the Board of Education shall meet with the concerned parties and their representative within twenty (20) business days of the receipt of such an appeal. A copy of the Board's disposition of the appeal shall be sent to each concerned party within ten (10) business days of this meeting.
The District's Coordinator, on request, will provide a copy of the District's grievance procedure and investigate all complaints in accordance with this procedure.
A copy of each of the Acts and the regulations on which this notice is based may be found in the District Coordinator's office.

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