Grievance Analyst Jobs (NOW HIRING)

Under the general direction of the Correctional Counselor II, Supervisor (Grievance Coordinator (GC)). The Analyst I will process all incoming incarcerated person grievances for submittal to the Centralized Screening Team (CST). Processing includes identification and notification of any imminent risks pertaining to incarcerated person or institutional safety, incarcerated person release date, identification of PREA and Use of Force allegations. The Analyst I prepares statistical reports as needed. This position will track the nature, disposition, and corrective actions generated by incarcerated person grievances filed on institutional issues. Compiles statistical data on specific grievance issues and grievance related information. Tracks all overdue routine grievance responses and maintains statistics on noncompliance with time constraints. Process and track Reasonable Accommodation Request (CDCR 1824).
Click on the Duty Statement link below for additional information.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
You will find additional information about the job in the Duty Statement .
Working Conditions
Limited Term 12 months; may be extended up to 24 months or become permanent.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST I
• ANALYST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-523195
Position #(s):
936-224-5157-XXX
Working Title:
Grievance Analyst
Classification:
ANALYST I $3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST II
$6,031.00 - $7,547.00 A
# of Positions:
1
Work Location:
Monterey County
Telework:
In Office
Job Type:
12 Month Limited Term - Full Time
Department Information
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
The California Department of Corrections and Rehabilitation and the California Correctional Health Care Services are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
Special Requirements
1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
3. Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan fingerprinting, and Tuberculosis testing prior to appointment followed by departmental annual Tuberculosis testing/evaluation thereafter.
4. Pursuant to the Public Health Orders ( Guidance for the Use of Face Coverings and State and Local Correctional Facilities and Detention Centers Health Care Worker Vaccination Requirement) issued by the California Department of Public Health and the directive Mandatory COVID-19 Vaccines and Testing for Institution Staff issued by the Department of Corrections & Rehabilitation (CDCR), all staff assigned to this post/position may be required to show evidence of full vaccination and booster for COVID-19, absent an approved reasonable medical or religious accommodation precluding them from vaccination.
5. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.
6. When submitting supporting documents, PDF file format is preferred.
7. CDCR utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.
8. This advertisement may be used for other vacancies that occur during the life of this recruitment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/30/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Salinas Valley State Prison
N/A
Attn: Hiring & Recruitment Office
Salinas Valley State Prison-Attn: Hiring and Recruitment
P.O. Box 1020
Soledad , CA 93960
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Salinas Valley State Prison
Drop-Off
Hiring & Recruitment Office
31625 Highway 101 - Room 109A
Soledad , CA 93960
After 4:00 pm submissions, please submit underneath door to meet Final Filing Date. Thank you.
07:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Benefits
Salinas Valley State Prison is located in beautiful Monterey County which is home to prestigious wine country, world famous golf courses, breath taking ocean views, easy commute, mild temperatures, clean air and an agriculturally rich region. In addition, parking at SVSP is free!
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Arnold Arreola
(831) 678-5629
Arnold.Arreola@cdcr.ca.gov
Hiring Unit Contact:
Silvia Tamayo-Banda
(831) 678-5635
silvia.tamayo-banda@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Claudia Medina
(831) 678-5500
Claudia.Medina@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information

• This advertisement may be used to fill this and other vacancies that occur during the validity of this recruitment.
• Various types of appointments may be considered, HOWEVER if you are a State employee requesting a T&D Assignment, this MUST be indicated on your application or by selecting "Other" as appointment type and typing in "T&D Assignment" when prompted during online submission.
• All applicants other than T&D must meet the Minimum Qualifications for the classification.
• Positions filled as limited term or as a Training and Development may become permanent.
• All applications will be screened (based on information provided on your application) and only the most qualified will be interviewed. Therefore, please be as thorough as possible when filling out application. Please attach resume or additional documents if necessary.
• Incomplete applications will be screened out.

Exam Information
To obtain list eligibility for Analyst I, before applying for the position, you must first take and pass the CalCareers exam. Or search for EXAM CODE : EX-4774
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.