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Google It Support Certificate Jobs in Rochester, NY

Just Solutions

IT Support Specialist

Fairport, NY

$20 - $25/hr

Incentives for earning additional certifications YOUR DAY AS AN IT SUPPORT SPECIALIST As our IT Support Specialist, you'll spend your day bridging the gap between technical problem-solving and ...

Anthony L. Jordan Health

IT Support Technician

Canandaigua, NY · On-site

$20.50 - $28/hr

IT Support Technician The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health ...

Anthony L. Jordan Health

IT Support Technician

Rochester, NY · On-site

$21.25 - $29/hr

IT Support Technician The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health ...

Transcat, Inc.

IT Support Supervisor

Rochester, NY · On-site

$80K - $90K/yr

Position Summary The IT Support Supervisor is responsible for overseeing the daily operations of ... ITIL Foundation Certification Physical Demands The physical demands described here are ...

Info Advantage Inc

IT Support Technician Level 1

Rochester, NY · Remote

$21.25 - $29/hr

Benefits: 401(k) 401(k) matching Health insurance Paid time off Training & development IT Support ... CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain). Basic understanding ...

Danta Technologies

IT Field Service Support

Batavia, NY · On-site

Danta Technologies is seeking an IT Field Service Support professional to provide technical support ... Google, Service Now and other well-known applications. • Administration experience of Azure ...

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How much do google it support certificate jobs pay per year?

As of May 28, 2026, the average yearly pay for google it support certificate in Rochester, NY is $68,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $92,700.00 per year, depending on experience, location, and employer.

What is a Google IT Support Certificate job?

A Google IT Support Certificate job typically involves working in IT support roles such as help desk technician, technical support specialist, or IT support specialist. These positions focus on troubleshooting hardware and software issues, managing networks, and assisting users with technical problems. The Google IT Support Certificate provides foundational skills in operating systems, networking, security, and customer support, making it a valuable credential for entry-level IT roles.

What are the key skills and qualifications needed to thrive in the Google It Support Certificate position, and why are they important?

To thrive after earning a Google IT Support Certificate, you need a solid understanding of troubleshooting, networking, operating systems, and security fundamentals. Familiarity with tools like ticketing systems, remote desktop applications, and basic command-line utilities is usually required. Strong customer service skills, clear communication, and patience help individuals excel in supporting users and resolving technical issues. These competencies are essential for efficiently diagnosing problems, delivering effective solutions, and ensuring overall user satisfaction in IT environments.

What types of entry-level roles can I qualify for after earning the Google IT Support Certificate?

Completing the Google IT Support Certificate prepares you for a variety of entry-level positions such as IT Support Specialist, Help Desk Technician, Technical Support Analyst, or Desktop Support Technician. These roles typically involve assisting end-users with hardware and software issues, troubleshooting network problems, setting up new devices, and maintaining IT documentation. Many employers value this certificate as a practical credential that demonstrates hands-on skills and industry-relevant training. Additionally, starting in these roles can offer valuable exposure to broader IT functions and provide clear pathways to advance into more specialized or senior technical positions.
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Google It Support Certificate jobs near you
IT Specialist (Rochester)

IT Specialist (Rochester)

BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL

Rochester, NY • On-site

$53K - $60K/yr

Other

Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

IT Specialist — RocSci

Rochester Academy of Science Charter School • Rochester, NY

Position Summary

The IT Coordinator provides building-level technology support across RocSci campuses while contributing to network-wide IT operations. Reporting to the Director of Information Technology, this role keeps devices, networks, telecom, and classroom systems running reliably so staff and students can teach and learn without interruption.

Terms of Employment
  • Starting Salary: $53,000 (bachelor's degree) Range: $53,000-$60,000
  • Contract: 12 months 
  • Benefits: NYS TRS eligible, 403(b), PFL, short- and long-term disability, life insurance, PTO, Healh/Dental/Vision
  • Primary Location: Rochester, NY
Key Responsibilities
  • Install, configure, and troubleshoot computers, printers, Smartboard, phones, and classroom technology.
  • Resolve hardware, software, network, telecom, and user-access issues in person, remotely, and through the ticketing system.
  • Support network infrastructure (Cisco, Meraki, UniFi, TP-Link) including LAN, WLAN, switches, and access points.
  • Run, terminate, test, and label Cat6+ Ethernet as needed.
  • Manage user accounts, permissions, and access across Google Workspace, Microsoft 365, ClassLink, Mosyle, Intune, GoGuardian, Adobe, and Access System (2N, UniFi, Odyssey), and Zoom Phone and Meeting System.
  • Maintain inventory, perform preventative maintenance, and support cybersecurity tools and KnowBe4 awareness training.
  • Provide event and after-hours support during testing windows, school events, and emergencies as needed.
  • Willingness to learn and adapt to new systems, tools, and technologies as organizational needs evolve.
  • Collaborate with the Director of IT and team to improve technology tools, software, and user experience through best practices.
  • Collaborate on network-wide deployments, integrations, and rotating monthly IT team meetings.
Minimum Qualifications
  • Proven experience as an IT Specialist, Technician, or in a similar support role.
  • Strong troubleshooting skills across hardware, software, network, and telecom.
  • Professional communication with staff, students, leadership, and vendors.
  • Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing.
  • Understanding of student data privacy, cybersecurity, and acceptable use policies
  • K–12 school district experience strongly preferred.
Recommended Certifications

Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and  CompTIA Security+

Performance Evaluation

Quarterly and annual reviews by the Director of IT. Performance is measured by ticket responsiveness, quality of support, communication, reliability, KPI progress, and 360° feedback from leadership and staff.

Minimum Qualifications
  • Proven experience as an IT Specialist, Technician, or in a similar support role.
  • Strong troubleshooting skills across hardware, software, network, and telecom.
  • Professional communication with staff, students, leadership, and vendors.
  • Familiarity with K–12 platforms: Google Workspace for Education, SIS, device management, content filtering, ticketing.
  • Understanding of student data privacy, cybersecurity, and acceptable use policies
  • K–12 school district experience strongly preferred.
Recommended Certifications

Google IT Support Professional, CompTIA A+, Amplified Admin (Chrome, L1/L2, Security), CompTIA Network+ or Cisco CCNA, and  CompTIA Security+

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