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Google It Support Jobs (NOW HIRING)

AlignLayerNine

IT Support Specialist

North Chicago, IL · On-site

Required : • 1+ years of IT support experience, IT-related coursework, or a relevant certification (A+, Google IT Support, etc.) • Basic comfort with Chromebooks, Windows, MacOS, and mobile ...

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help ... Administer and troubleshoot the Google Workspace environment (Gmail, Drive, Sheets, Groups) at the ...

The Aleut Corporation

IT Support Specialist

Anchorage, AK · On-site

$26.57 - $34.54/hr

CompTIA A+, Google IT support Professional Certificate, Microsoft Fundamentals Certification, or similar. BENEFITS * 401K - Employer matching up to 4%. * Paid Holidays (13/year). * Paid Time Off ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

Administer core identity and SaaS systems (SSO, Google Workspace, Slack, and related tools ... Qualifications * 5+ years of IT support or IT operations experience, ideally in a fast-paced, high ...

GLOBAL IT CON LLC

IT Support Engineer

Fridley, MN · On-site

RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...

710 Labs

IT Support Specialist

River Rouge, MI

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the ... Manage and maintain our Google Workspace, Microsoft 365, Slack, and JumpCloud environments * Manage ...

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How much do google it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for google it support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a Google IT Support?

A Google IT Support job involves troubleshooting, maintaining, and supporting computer systems and networks for businesses and individuals. These professionals handle tasks like software installation, hardware configuration, network management, and cybersecurity. They often provide technical assistance, resolve IT issues, and ensure systems run efficiently. Many people enter this field through the Google IT Support Certificate, which provides foundational IT knowledge. This role is essential for keeping an organization's technology infrastructure running smoothly.

What does a Google IT Support do?

A typical day for a Google IT Support professional involves responding to user inquiries via phone, chat, or email, diagnosing hardware and software issues, and managing support tickets. You'll often collaborate with other IT team members to resolve complex challenges and may assist with onboarding new users, configuring devices, or deploying software updates. The work environment is usually fast-paced, requiring quick prioritization and adaptability as new issues emerge. This role offers the opportunity to continually expand your technical expertise while directly impacting user productivity and satisfaction.

What are the key skills and qualifications needed to thrive in the Google IT Support position, and why are they important?

To thrive as a Google IT Support professional, you need a solid understanding of troubleshooting, networking fundamentals, operating systems, and customer service, often demonstrated by completing the Google IT Support Professional Certificate or similar qualifications. Familiarity with help desk ticketing systems, remote desktop tools, and platforms like G Suite and cloud services is typically required. Excellent communication, patience, and problem-solving skills set exceptional candidates apart, enabling them to assist users of varying technical abilities. These competencies are crucial for efficiently resolving technical issues, ensuring smooth business operations, and providing a positive user support experience.

Does Google IT Support cert help get hired?

The Google IT Support Professional Certificate can improve a candidate's chances of getting hired for entry-level IT support roles by demonstrating foundational skills in troubleshooting, customer service, and operating systems. Employers often value this certification alongside practical experience and technical knowledge of tools like Windows, Linux, and ticketing systems.

Does Google have IT support roles?

Google offers IT support roles such as Technical Support Specialist and IT Operations Engineer, which involve troubleshooting hardware and software issues, maintaining systems, and assisting users. These roles often require knowledge of networking, operating systems, and certifications like CompTIA A+ or Google IT Support Professional Certificate.

How to become a Google IT Support?

To become a Google IT Support professional, candidates typically need a foundational understanding of computer hardware, software, and troubleshooting skills, often gained through certifications like the CompTIA A+ or Google IT Support Professional Certificate. Relevant experience in customer service and familiarity with operating systems, networking, and security are also beneficial. Many roles require a high school diploma or equivalent, with some positions preferring an associate's or bachelor's degree in a related field.
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Google IT Support jobs near you
Infographic showing various Google It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

IT Support Specialist

AlignLayerNine

North Chicago, IL • On-site

Full-time

Re-posted 24 days ago

Job description

Job Summary:
AlignLayerNine is a managed IT and cybersecurity services provider supporting K-12 schools and mission-driven organizations. They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth operations in a school environment.
Responsibilities:
• Serving as the Tier 1 support resource for day-to-day technology issues across school buildings
• Troubleshooting Chromebooks, iPads, MacOS, and Windows PCs — primarily staff-facing, with some student services impact
• Imaging, deploying, and tracking devices during refresh cycles and new-hire onboarding
• Following established ticketing and documentation processes — every issue gets a ticket, every ticket gets notes
• Escalating issues you can't resolve quickly, with clear documentation so the next tech can pick up where you left off
• Assisting with AV setups for meetings, assemblies, and school events
• Communicating professionally with teachers, office staff, and school administrators
Qualifications:
Required:
• 1+ years of IT support experience, IT-related coursework, or a relevant certification (A+, Google IT Support, etc.)
• Basic comfort with Chromebooks, Windows, MacOS, and mobile devices — you don't need to be an expert, but you should know your way around an OS
• Strong communication skills — you can stay calm, friendly, and professional even when someone's frustrated
• Process-driven and reliable; you follow the system and document your work
• Willingness to learn and grow — this role has a clear path to Tier 2 for the right person
• Valid driver's license and reliable transportation required
Preferred:
• A+ certification (or willingness to earn one within the first year)
Company:
AlignLayerNine, formerly known as HTML Global, is a comprehensive IT consulting and support firm dedicated to aligning IT operations with the needs of modern organizations. Founded in 2011, the company is headquartered in Glenview, USA, with a team of 11-50 employees. The company is currently Early Stage.

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