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Goodwill Store Jobs in Ohio (NOW HIRING)

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Goodwill Store information

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$10

$21

$33

How much do goodwill store jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for goodwill store in Ohio is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are the most commonly searched types of Goodwill Store jobs in Ohio? The most popular types of Goodwill Store jobs in Ohio are:
What are popular job titles related to Goodwill Store jobs in Ohio? For Goodwill Store jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Ohio look for? The top searched job categories for Goodwill Store jobs in Ohio are:
What cities in Ohio are hiring for Goodwill Store jobs? Cities in Ohio with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Ohio as of June 2026, with employment types broken down into 18% Full Time, 79% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $45,228 per year, or $21.7 per hour.

Retail Assistant Store Manager II

Goodwill Industries of Lorain County Ohio

Avon, OH

$17.39 - $21.04/hr

Full-time

Posted 20 days ago

Job description

Position Summary:
The Assistant Retail Store Manager II is responsible for assisting the Retail Store Manager in the successful operation of the Goodwill store by offering quality retail merchandise, overseeing production operations, driving round-up program and providing customer service in a professional, positive and courteous manner, and maintaining financial viability. Employee will work closely with the Retail Store Manager and Retail Operations Manager to build and train an efficient, qualified staff and maintain a positive culture within the store environment. Employee will assume Retail Store Manager’s responsibilities in their absence.
Essential Functions:
  • Assist in the daily planning, prioritizing and supervising of employees; refer staff issues or concerns to the appropriate individual to be addressed in a timely and productive manner.
  • Train, direct and monitor store activities and operations to drive revenue growth and ensure monthly sales, payroll and production budgets are met; develop and execute actions plans to correct shortfalls if unavoidable.
  • Ensure that staff members adhere to production guidelines in stocking, cleaning, maintaining sales floor, rotation, intake/sorting, salvage and quality of goods processed. Also, donated and used goods are processed appropriately from the time received through stocking on the sales floor.
  • Assist customers and donors in a timely and courteous manner while giving quality customer service and keeping good customer relations.
  • Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
  • Maintain records of store operations; complete all reports and information requested by management in a timely fashion, with a high degree of accuracy.
  • Secure facility, donations, and store merchandising by implementing loss prevention and store security measures.
  • Ensure that the store and surrounding premises are kept clean and free of safety hazards.
  • Uphold safe work practices in support of a safety culture through awareness and observation; participate in training and provide training and education to employees of safety requirements; reports any potential hazards or accidents.
  • Maintain the stability and favorable community reputation for the store and organization by complying with all legal and other regulatory local, state and federal agency requirements.
  • Secure facility, donations, and store merchandise by implementing loss prevention and store security measures.
  • Pursue professional career development through continuing education and training opportunities.
  • Promote positive teamwork among co-workers
  • Adhere to all company personnel policies and procedures; assist all store personnel in understanding and following policies and procedures.
  • Act as Retail Store Manager or Assistant Manager in employee’s absence at any location including managing the store budget and expenses.
  • Perform administrative tasks including safety, report submission, ordering of supplies, check-in and close-out procedures, and cash management in Retail Store Manager’s absence.
  • Perform other duties as assigned, including being on call to cover any other location as needed.
Qualifications and Required Skills:
  • Excellent written, verbal and interpersonal communication skills; time management skills are required.
  • Demonstrate ability to lead staff; to work with a diverse public.
  • Knowledge of retail operations, sales, community and customer relations.
  • Knowledge of computer technology, including cash register and POS systems, and computer programs (Word, Excel), social media and email.
  • Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.
  • Valid Driver’s license with good driving record and proof of current auto insurance required every six months.
  • Ability to travel to any of the 7 Retail stores within GWLCO territory and cover any shift as needed.
Education and Experience:
  • 3 years retail management experience required.
  • High School Diploma or GED
  • Associate’s degree in Business, Retail, Merchandising, Marketing or a related field preferred.
  • Significant experience in the field may be considered in lieu of a degree

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