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Goodwill Store Jobs in Ohio (NOW HIRING)

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Goodwill Store information

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$10

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$33

How much do goodwill store jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for goodwill store in Ohio is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are the most commonly searched types of Goodwill Store jobs in Ohio? The most popular types of Goodwill Store jobs in Ohio are:
What are popular job titles related to Goodwill Store jobs in Ohio? For Goodwill Store jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Ohio look for? The top searched job categories for Goodwill Store jobs in Ohio are:
What cities in Ohio are hiring for Goodwill Store jobs? Cities in Ohio with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Ohio as of June 2026, with employment types broken down into 18% Full Time, 79% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $45,228 per year, or $21.7 per hour.

RETAIL STORE MANAGER

Goodwill Industries of Erie Huron Ottawa and Sandusky Counties

Port Clinton, OH • On-site

$45K - $50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Goodwill of Erie, Huron, Ottawa and Sandusky – Retail Store ManagerOur Mission

More than a thrift store! At Sandusky Goodwill Industries, we are empowering lives through employment pathways that foster independence & personal growth to build strong community. Sandusky Goodwill Industries is a mission-driven organization that provides job training and employment opportunities for people with disabilities and other barriers to employment.

Looking for more than just a job?

Join Sandusky Goodwill and be part of a team where every sale supports job training, education, and community impact. As the Retail Store Manager, you will be responsible for overall management and operations of the Goodwill store, including staffing, customer and donor service, production, buildings and grounds, safety, and meeting sales and production goals, within budget.

Essential functions:

  • Provide assistance to the Director of Operations in developing and monitoring retail division goals for Goodwill’s strategic plan.
  • Direct and oversee daily store operations to drive revenue growth and ensure monthly sales, payroll, and production budgets are met; develop and execute corrective action plans when goals are not achieved.
  • Set clearly defined goals and expectations for store personnel; follow through with disciplinary action when appropriate. With assistance from Human Resources, perform terminations as necessary.
  • Demonstrate and promote superior customer service; handle customer/donor concerns and requests in a courteous, fair and timely manner.
  • Ensure all phases of store operations comply with safety standards, material handling procedures, and processing guidelines.
  • Implement and monitor loss prevention strategies and security measures to protect the facility, donations, and merchandise.
  • Oversee merchandise quality on the sales floor, including proper rotation and pull schedules.
  • Maintain a clean, attractive, and safe store environment at all times.
  • Ensure compliance with all applicable local, state, and federal laws and regulatory requirements.
  • Enforce company policies and procedures; support staff in understanding and adhering to established guidelines.
  • Pursue professional career development through continuing education and training opportunities.
  • Maintain regular and reliable attendance and punctuality.
  • Attend required safety trainings and consistently follow all safety procedures to maintain a safe work environment.
  • Promote teamwork, collaboration, and a positive workplace culture.

Ideal Candidate Profile

  • High School diploma or GED required, associate’s degree in business, Retail, Merchandising, Marketing or a related field preferred.
  • 3 years retail management experience required.

EOE: M/F/VETS/DISABLED

What we are looking for

  • Excellent written, verbal and interpersonal communication skills; time management skills are required.
  • Demonstrate ability to lead staff; to work with a diverse public.
  • Knowledge of retail operations, sales, community and customers relations.
  • Knowledge of computer technology, including cash register and POS systems, security camera system, and computer programs (Word, Excel), social media and email.
  • Ability to use physical exertion such as prolonged periods of standing, walking, recurring bending, reaching and climbing; ability to lift up to 50 lbs. consistently.
  • Valid Driver’s license with good driving record and proof of current auto insurance required every six months.
Perks and benefits
  • Competitive hourly pay
  • Employee discount
  • Tuition reimbursement
  • Professional development assistance
  • Paid Holidays
  • Generous paid time off after 90-days of employment
  • Medical, dental, vision insurance
  • Referral Program
  • Retirement Plan

Join us!

Start a job where your work has purpose. Apply today through Indeed or visit www.goodwillsandusky.org to learn more.



Full-Time
40 Hours