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Goodwill Retail Store Jobs in Ohio (NOW HIRING)

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Goodwill Retail Store information

See Ohio salary details

$10

$21

$33

How much do goodwill retail store jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for goodwill retail store in Ohio is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store Associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.
What are popular job titles related to Goodwill Retail Store jobs in Ohio? For Goodwill Retail Store jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Goodwill Retail Store jobs in Ohio look for? The top searched job categories for Goodwill Retail Store jobs in Ohio are:
What cities in Ohio are hiring for Goodwill Retail Store jobs? Cities in Ohio with the most Goodwill Retail Store job openings:
Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Ohio as of June 2026, with employment types broken down into 83% Full Time, 9% Part Time, 4% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,228 per year, or $21.7 per hour.

Retail Team Leader at Mason

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Mason, OH • On-site

$14/hr

Full-time

Posted 27 days ago

Job description

Grow with us and build a career that makes a difference!
At Goodwill we believe that your career should grow as fast as your ambitions. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential.
Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.
Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.
Role and Responsibilities

  • Assist the Retail Store Manager with the overall operation of the retail store.
  • Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
  • Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
  • Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
  • Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
  • Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
  • Handles escalated or complex sales or customer related issues.
  • Inspect and validate accurate pricing and quality of production
  • Ensure production team is working at a pace that will ensure the team achieves production goals
Supervisory Responsibility
  • This position is responsible for training and delegating work assignments to the Donation Attendant, Merchandise Processor & Sales Associate positions.
  • At least 1 year of supervisory experience preferred.
  • Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
  • Work a flexible schedule in support of the store opening, production and closing operations.
  • Ability to effectively communicate in English with customers and associates.
Physical Requirements
  • Ability to sit or stand for eight hours.
  • Ability to bend and twist.
  • Ability to lift and carry 35 pounds with or without a reasonable accommodation
  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Regular, predictable attendance is required as business demands dictate.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

Pay rate: $14.00 per hour.

EEO Employer/Vet/Disabled

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