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Goodwill Retail Store Jobs in Ohio (NOW HIRING)

Goodwill Columbus

Retail Store Manager

Reynoldsburg, OH · On-site

$50K - $65K/yr

Store Manager, Retail Lead a Store. Grow a Team. Change Lives. We're looking for a motivated Store ... Why Goodwill Columbus? * Competitive salary * Mission-driven work that directly impacts the ...

Goodwill Columbus

Retail Associate

Grove City, OH · On-site

$11/hr

Goodwill's Mission: Transforming the lives of the individuals with disabilities and other barriers through pathways to independence and the power of work. Department: Retail Reports To: Store Lead ...

Goodwill Columbus

Retail Associate - Morse

Columbus, OH · On-site

$11/hr

Goodwill Columbus Retail Associate Department: Retail Reports To: Store Lead / Assistant Store Lead / Retail Supervisor Job Type: Hourly Pay: $11/hr Summary Help process and sell donated goods in a ...

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Goodwill Retail Store information

See Ohio salary details

$10

$21

$33

How much do goodwill retail store jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for goodwill retail store in Ohio is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.

What are popular job titles related to Goodwill Retail Store jobs in Ohio?

For Goodwill Retail Store jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Goodwill Retail Store jobs in Ohio look for?

The top searched job categories for Goodwill Retail Store jobs in Ohio are:

What cities in Ohio are hiring for Goodwill Retail Store jobs?

Cities in Ohio with the most Goodwill Retail Store job openings:

Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Ohio as of August 2026, with employment types broken down into 68% Full Time, 27% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Physical job distribution, with an average salary of $45,228 per year, or $21.7 per hour.

Retail Merchandise Processor at Beechmont

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Cincinnati, OH • On-site

$13/hr

Full-time

Re-posted 5 days ago

Job description

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.
The Retail Merchandise Processor will partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.
SUPERVISION EXERCISED:
This position does not have supervisory responsibilities
MINIMUM REQUIREMENTS:
Required Skills & Qualifications

  • Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
  • A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
  • Must be able to follow directions well and communicate effectively in English
  • Ability to problem solve.
  • Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

  • Ability to work in a non-climate-controlled environment.
  • Must be able to lift and carry up to 35 pounds at times.
  • Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
  • While performing the duties of this job, the employee is frequently exposed to airborne particles.

Role and Responsibilities

  • Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
  • Roll merchandise and accurately stock on sales floor.
  • Accurately and timely record and monitor donations.
  • Stay abreast of brand name, designer labels, current and vintage styles.
  • Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
  • Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
  • Maintain a pace at which one is able to meet daily quota for pieces processed.
  • Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner
  • Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
  • Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
  • Comply with all policies, including participating in store meetings and trainings.
  • Adhere to work schedule set by supervisor.
  • Maintain a clean, safe and organized work environment, including production area.
  • Maintain a professional appearance adhering to Goodwill uniform standards.
  • Communicate Goodwill’s mission and vision effectively to our donors and customers.
  • Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
  • Other duties as assigned.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
Payrate: $13.00 per hour
EEO Employer/Vet/Disabled

Apply