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Givesmart Jobs (NOW HIRING)

Messmer High School

Administrative Assistant

Milwaukee, WI

$17.25 - $23.25/hr

Technical Skills: o Proficiency with CRM/donor databases (Salesforce, Givesmart) o Strong command of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. * Core Competencies: * High ...

Orange Lutheran High School

Accounting Assistant

Orange, CA

$21 - $27.25/hr

Regular reconciliation between the ledger and all subledger platforms to include Square, Active, GiveSmart, FAS, Black Baud, Horizon, TYSYS, and Finalsite * Provide setup and integration of financial ...

Orange Lutheran High School

Accounting Assistant

Orange, CA · On-site

$21 - $27.25/hr

Regular reconciliation between the ledger and all subledger platforms to include Square, Active, GiveSmart, FAS, Black Baud, Horizon, TYSYS, and Finalsite * Provide setup and integration of financial ...

Magdalena House

Director of Development

San Antonio, TX · On-site

Proficiency in Microsoft 365/database software (Donor Perfect & Givesmart a plus). * Available to work occasional nights/weekends to manage events. * Knowledge of the local community. ADDITIONAL ...

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How much do givesmart jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for givesmart in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is GiveSmart and what does a GiveSmart employee do?

GiveSmart is a fundraising and event management platform designed to help nonprofits and organizations run auctions, raffles, and other fundraising activities online or at live events. Employees at GiveSmart typically work in roles such as customer support, account management, software development, or sales, helping clients use the platform effectively to maximize their fundraising impact. Their responsibilities may include onboarding new clients, providing technical support, ensuring smooth event operations, and developing new features for the GiveSmart platform.

What are some common challenges faced by professionals working with GiveSmart fundraising software, and how can they be addressed?

Professionals using GiveSmart often face challenges such as adapting to new features, ensuring seamless event execution, and managing donor data efficiently. Staying updated with platform updates and participating in training can help users maximize GiveSmart's capabilities. Additionally, collaborating closely with team members and leveraging GiveSmart's customer support resources can resolve technical issues quickly and ensure smooth fundraising events.

What is the difference between Givesmart vs Event Coordinator?

AspectGivesmartEvent Coordinator
Primary RolePlatform for managing fundraising and event campaignsPlanning and executing events
Required SkillsTechnical skills, marketing, communicationOrganization, communication, logistics
Work EnvironmentOnline, tech-drivenOn-site, in-person events
Industry UsageNonprofits, fundraisingEvent planning, hospitality, corporate events

Givesmart is a digital platform focused on managing fundraising campaigns and event technology, while an Event Coordinator handles the planning and execution of physical events. Although both roles support events, Givesmart's role is more technical and platform-oriented, whereas Event Coordinators are involved in the logistics and on-site management of events.

What is a Givesmart job?

A GiveSmart job typically refers to a role at GiveSmart, a company that provides mobile fundraising and event management solutions for nonprofits, schools, and other organizations. Employees at GiveSmart work in various roles, such as customer support, sales, product development, and event management, to help clients run successful fundraising campaigns. These jobs often require skills in customer service, technology, and nonprofit fundraising.

What are the key skills and qualifications needed to thrive as a GiveSmart Event Specialist, and why are they important?

To thrive as a GiveSmart Event Specialist, you need experience in event planning or fundraising, strong organizational skills, and familiarity with digital auction platforms. Proficiency with GiveSmart software, CRM systems, and mobile bidding technology is typically required. Outstanding customer service, problem-solving abilities, and effective communication help you manage client relationships and event logistics. These skills ensure successful event execution, maximize fundraising results, and create positive experiences for clients and donors.
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Givesmart jobs near you
Temporary / Part-Time CRM Support Specialist

Temporary / Part-Time CRM Support Specialist

Valley of the Sun Jewish Community Center

Scottsdale, AZ • On-site

Part-time, Temporary

Posted yesterday

Job description

Description:

Position Summary

The Valley of the Sun JCC seeks a Temporary / Part-Time CRM Support Specialist to provide operational support across multiple Customer Relationship Management (CRM) and payment processing platforms utilized throughout the organization.

This position serves as the primary support resource for program staff, finance personnel, and department managers by maintaining CRM data integrity, troubleshooting user issues, supporting registrations and payment processing, and ensuring accurate reporting across the JCC's various business units. The ideal candidate is highly organized, technically proficient, customer-service focused, and comfortable working with multiple databases and payment platforms simultaneously.

Position Type - Part-Time / Temporary (20–25 hours per week, flexible schedule)

Location Scottsdale, Arizona (Hybrid or On-Site)


CRM Platforms Supported

The CRM Support Specialist will assist the CRM Manager with the administration and support of the following systems:

Program & Membership Platforms

  • Traction Rec / Salesforce
  • CampMinder
  • OneCause
  • Givesmart

Program Areas Supported

  • Membership
  • Aquatics
  • Youth Sports
  • Swim Team
  • Summer Camp
  • Early Childhood Programs
  • Fundraising & Development
  • Special Events
  • Cultural Arts Programming

Essential Duties & Responsibilities

1. CRM Administration

  • Maintain accurate participant, member, donor, and customer records across all CRM platforms.
  • Assist departments with account setup, modifications, and data corrections.
  • Perform routine audits to ensure data accuracy and completeness.
  • Identify and resolve duplicate records and data inconsistencies.
  • Support user access management.

2. Registration & Customer Support

  • Assist staff with participant registration issues.
  • Troubleshoot customer account and payment issues.
  • Support online registration processes for camps, sports leagues, aquatics, and events.
  • Respond to internal CRM support requests in a timely manner.
  • Assist with registration setup for new programs and events.

3. Payment Processing Support

  • Monitor payment processing activities through the Various CRMs.
  • Assist Finance with payment reconciliation issues.
  • Coordinate with program departments regarding payment discrepancies.
  • Support recurring payment and billing processes when required.

4. Reporting & Data Management

  • Generate routine reports for department managers and Finance.
  • Export and validate data for reporting purposes.
  • Assist with participant, membership, donor, and revenue reporting.
  • Support month-end reporting requirements.
  • Ensure consistency of customer data across systems.

5. Fundraising & Event Support

  • Assist Development staff with OneCause and GiveSmart event setup.
  • Support donor record maintenance.
  • Assist with event registrations and attendee tracking.
  • Provide post-event reporting support.

6. Training & User Support

  • Provide basic training and guidance to staff on CRM best practices.
  • Create simple user guides and documentation.
  • Assist new employees with CRM onboarding and access requests.
  • Serve as a resource for day-to-day CRM questions.
Requirements:

Qualifications

Required

  • Minimum 2 years of experience working with CRM, database, registration, or customer management systems.
  • Strong proficiency in Microsoft Excel.
  • Experience managing and maintaining customer databases.
  • Strong attention to detail and data accuracy.
  • Excellent organizational and problem-solving skills.
  • Ability to manage multiple priorities and deadlines.
  • Strong customer service orientation.
  • Ability to maintain confidentiality of member, participant, donor, and financial information.

Preferred Experience with:

  • Traction Rec / Salesforce
  • CampMinder
  • OneCause
  • Givesmart
  • Experience in a nonprofit, community center, YMCA, JCC, camp, recreation, or membership-based organization.
  • Familiarity with payment processing and registration systems.
  • Experience supporting fundraising and event management platforms.

Technical Skills

  • Microsoft Exel (Intermediate to Advanced)
  • Microsoft Office Suite
  • CRM and Database Management
  • Report Generation & Dashboard Creation
  • Data Imports and Exports
  • Payment Processing Systems
  • Customer Service Ticket Resolution

Key Performance Indicators (KPIs)

The CRM Support Specialist will be evaluated based on:

  • CRM support requests resolved within established service levels.
  • Data accuracy and completeness.
  • Registration and payment issue resolution time.
  • Timeliness of reporting requests.
  • Reduction in duplicate or inaccurate records.
  • Staff satisfaction with CRM support services.