The Director of Operations is responsible for overseeing a market of 25+ clubs through a team of Regional and General Managers. This oversight includes all aspects of club-level operations, including ...
The Director of Operations is responsible for overseeing a market of 25+ clubs through a team of Regional and General Managers. This oversight includes all aspects of club-level operations, including ...
Director of Operations
Memphis, TN · On-site
$70K/yr
Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... The Director will assist the Coordinator(s) by directly managing efficiency and general operations ...
Director of Operations
Memphis, TN · On-site
$70K/yr
Title: Director of Operations Reports To: Franchise Owners, Regional Executive Director of ... The Director will assist the Coordinator(s) by directly managing efficiency and general operations ...
Description Description The Director of Operations is a key management position which supports the ... diocesan general insurance program. * Maintains good working relationships, effective ...
Description Description The Director of Operations is a key management position which supports the ... diocesan general insurance program. * Maintains good working relationships, effective ...
Director of Operations
Melbourne, FL · On-site
Director of Operations - Hyatt Place Melbourne Airport We are seeking a dynamic and results ... Partner with the General Manager to achieve financial, guest satisfaction, and associate engagement ...
Director of Operations
Melbourne, FL · On-site
Director of Operations - Hyatt Place Melbourne Airport We are seeking a dynamic and results ... Partner with the General Manager to achieve financial, guest satisfaction, and associate engagement ...
We are looking for a Manager of Operations who has an innovative, entrepreneurial spirit and a passion for continually improving the way we do things. The Operations Manager is responsible for ...
We are looking for a Manager of Operations who has an innovative, entrepreneurial spirit and a passion for continually improving the way we do things. The Operations Manager is responsible for ...
Director of Operations
Patterson, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Patterson, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Houma, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Houma, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Morgan City, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Morgan City, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Lead and support General Managers to achieve operational and financial targets. * Ensure consistent execution of company standards, brand requirements, and operational procedures. * Conduct regular ...
Lead and support General Managers to achieve operational and financial targets. * Ensure consistent execution of company standards, brand requirements, and operational procedures. * Conduct regular ...
Director of Operations
La Place, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
La Place, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Mathews, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Mathews, LA · On-site
... General Managers to ensure proper training and development is received prior to promotion. • ... operations of restaurants through on-site visits and analysis of reports. Ensures assigned area ...
Director of Operations
Brookline, MA · On-site
... high performing General Manager and or Director/VP of operations. - Have proven expertise in ... budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building ...
Director of Operations
Brookline, MA · On-site
... high performing General Manager and or Director/VP of operations. - Have proven expertise in ... budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building ...
Director of Operations
Grand Rapids, MI · On-site
... Managers and General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand ...
Director of Operations
Grand Rapids, MI · On-site
... Managers and General Managers • Drive operational excellence and guest satisfaction across all restaurants • Improve financial performance and profitability • Ensure execution of brand ...
Director of Operations
Seattle, WA · On-site
$140K - $150K/yr
General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $140,000 - $150,000 Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms ...
Director of Operations
Seattle, WA · On-site
$140K - $150K/yr
General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $140,000 - $150,000 Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms ...
Manager of Operations (Nursing)-Inpatient Psychiatry
Chicago, IL · On-site
$59.43/hr
The Manager, Operations reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies ...
Manager of Operations (Nursing)-Inpatient Psychiatry
Chicago, IL · On-site
$59.43/hr
The Manager, Operations reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies ...
Director of Operations
Seattle, WA · On-site
$140K - $150K/yr
General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $140,000 - $150,000 Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms ...
Director of Operations
Seattle, WA · On-site
$140K - $150K/yr
General Manager Supervises: Front Office/Housekeeping/Maintenance Pay Range: $140,000 - $150,000 Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms ...
Direction of Operations
$150K - $175K/yr
We're seeking a dynamic Director of Operations to unify multi-unit excellence across leading venues ... Develop and mentor General Managers and leadership teams * Maintain top-tier food quality, safety ...
Quick apply
Apply Early
Direction of Operations
$150K - $175K/yr
We're seeking a dynamic Director of Operations to unify multi-unit excellence across leading venues ... Develop and mentor General Managers and leadership teams * Maintain top-tier food quality, safety ...
Apply Early
Restaurant General Manager
$50K - $55K/yr
General Manager Quick-Service Restaurant - Leading the Way in Portage! Are you a dynamic leader ... You'll oversee all aspects of operations, from leading and inspiring your team to ensuring top ...
Quick apply
Apply Early
Restaurant General Manager
$50K - $55K/yr
General Manager Quick-Service Restaurant - Leading the Way in Portage! Are you a dynamic leader ... You'll oversee all aspects of operations, from leading and inspiring your team to ensuring top ...
Apply Early
Director of Operations
Chicago, IL · On-site
$120K/yr
You'll spend your time where the action is-in our shops, shoulder-to-shoulder with General Managers ... Reporting to the VP of Operations, you'll lead the growth and success of the Chicago market while ...
Director of Operations
Chicago, IL · On-site
$120K/yr
You'll spend your time where the action is-in our shops, shoulder-to-shoulder with General Managers ... Reporting to the VP of Operations, you'll lead the growth and success of the Chicago market while ...
Directly leads all aspects of banquet operations including developing andmaintainingmanagerial and ... Minimum of 3years experienceas a Restaurant General Manager or Director of Food & Beverage * Food ...
Directly leads all aspects of banquet operations including developing andmaintainingmanagerial and ... Minimum of 3years experienceas a Restaurant General Manager or Director of Food & Beverage * Food ...
General Manager Of Operations information
See salary details
$35K - $45.8K
2% of jobs
$45.8K - $56.6K
12% of jobs
$63.7K is the 25th percentile. Wages below this are outliers.
$56.6K - $67.5K
17% of jobs
$67.5K - $78.3K
10% of jobs
The median wage is $87.1K / yr.
$78.3K - $89.1K
12% of jobs
$89.1K - $99.9K
12% of jobs
$110.2K is the 75th percentile. Wages above this are outliers.
$99.9K - $110.7K
12% of jobs
$110.7K - $121.5K
7% of jobs
$121.5K - $132.4K
10% of jobs
$132.4K - $143.2K
4% of jobs
$143.2K - $154K
3% of jobs
$35K
$93K
$154K
How much do general manager of operations jobs pay per year?
What does a General Manager of Operations do?
What are the key skills and qualifications needed to thrive as a General Manager of Operations, and why are they important?
What is the highest salary for an operations manager?
What jobs in the US pay 300,000 a year?
What jobs pay 500,000 a year in the US?
What does an operations general manager do?
What is the difference between General Manager Of Operations vs Operations Manager?
| Aspect | General Manager Of Operations | Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, sets strategic goals, manages overall business operations | Manages daily operations within a specific department or area, implements policies |
| Required Credentials | Bachelor's degree, often MBA, extensive experience in management | Bachelor's degree, experience in operations or related field |
| Work Environment | Executive-level, cross-departmental, strategic focus | Departmental, operational focus, team management |
| Industry Usage | Common in large organizations across industries | Common in various industries for operational oversight |
The main difference between a General Manager Of Operations and an Operations Manager lies in scope and strategic involvement. The General Manager Of Operations oversees multiple departments and sets overall strategic goals, while the Operations Manager focuses on managing daily activities within a specific area. Both roles require relevant experience and credentials, but the General Manager Of Operations typically holds a higher-level, broader responsibility position.
What are the typical challenges a General Manager of Operations faces during periods of rapid company growth?

Other
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
Key responsibilities
Oversee daily operations of 25+ clubs through leadership of Regional and General Managers, ensuring adherence to operating procedures and brand standards.
Manage sales performance, revenue metrics, and local marketing initiatives to drive new memberships, upgrades, and customer satisfaction.
Partner with Human Resources to ensure effective staffing, training, and employee relations while mentoring and developing management teams.
Planet Fitness rating
5.7
Based on 595 frontline employees who took The Breakroom Quiz
47th of 61 rated gym and leisure clubs
Job description
Flynn Group was founded by Greg Flynn in 1999 as a small operator and developer of Applebee's restaurants in Washington State. Over the years, it has grown into the largest franchise operator in the world and one of the top 20 largest foodservice companies in the United States. Flynn owns and operates a diversified portfolio of iconic brands across multiple segments, including Applebee's, Taco Bell, Arby's, Panera Bread, Pizza Hut, Wendy's, and 7 Brew Coffee. Recently added to the portfolio are 280+ Pizza Huts and Wendy's locations in Australia, along with 130+ Planet Fitness clubs in the United States. Altogether, the Flynn portfolio includes 2,600+ restaurants and fitness clubs, generates $4.5 billion in annual sales, and employs 75,000 people.
Flynn Group's primary mission is to be the premier operator within each of its brands. In pursuit of this mission, Flynn has built an empowering culture and decentralized operating structure that allows leaders to take a long-term view of success and invest in people and assets to drive sustainable premier results. Though large, Flynn remains entrepreneurial in spirit while maintaining a highly inclusive and collaborative culture rooted in growth, development, and opportunity for team members.
Why work for Flynn Planet Fitness?
Planet Fitness offers a competitive salary, plus quarterly incentive bonus program. In addition to a full benefit package including Health, Life, Dental, Vision, 401K, and gym membership.
Flynn Fitness is seeking a highly motivated and experienced Director of Operations to oversee the daily operations of their assigned market. The ideal candidate will have a proven track record of success in managing multiple locations and teams.
The Director of Operations is responsible for overseeing a market of 25+ clubs through a team of Regional and General Managers. This oversight includes all aspects of club-level operations, including revenue management, people oversight, training, physical operations, financial performance, and more. Key performance metrics include revenue performance, cost management, and customer satisfaction. It works closely alongside marketing, human resources, and facilities to ensure the smooth, continuous operations of the clubs.
Job Responsibilities
The Director of Operations is responsible for delivering seamless club-level operations through effective leadership of several Regional Managers who oversee each club's General Managers. This oversight includes a variety of skill sets spanning physical operations, human resources, and sales.
Physical Operations
- Oversee adoption of operating procedures, ensuring all SOPs are adhered to daily.
- Ensure club operations meet all franchisee and franchisor brand standards.
- Develop recommendations on club ops to ensure each location is serving its customer base effectively.
- Oversee labor scheduling, monitoring labor deployment relative to customer usage to maintain optimal schedules.
- Lead team in effective customer service, including conflict resolution and managing escalations.
- Manage emergencies, including natural disaster response, civil unrest, and mechanical failures.
- Provide regular reporting on club operating metrics, explaining variances and developing plans to expand best practices and address opportunities.
Sales/Revenue
- Manage in-club sales performance of new membership and premium upgrades.
- Monitor and manage coaching from quality assurance assessments (secret shops).
- Meet or exceed metrics related to capture rate, upgrade volume, and cancellation mitigation.
- Lead team in developing and executing effective local store marketing.
- Maintain positive, revenue generating relationship with local business organizations, tangential retail businesses, and government affiliations.
Human Resources
- Partner with Human Resource Business Partners and Recruiting Partners to ensure open positions are filled quickly with high-quality candidates.
- Ensure proper interview and hiring protocols are adhered to.
- Regularly assess market performance and deploy resources to up-level colleagues needing support.
- Provide regular reporting on staffing to senior leadership.
- Interview all senior club leadership roles, ensuring the portfolio has strong management.
- Develop succession planning for at-risk roles.
- Ensure all training is completed on time, including continuous education and follow-up knowledge validation.
- Manage employee relations issues (in partnership with human resources).
- Develop and maintain a strong, positive morale and culture.
- Mentor and develop Regional Managers and General Managers both in and outside your market.
Strategic Management
- Provide regular status updates to executive leadership.
- Prepare monthly and quarterly reports on financial performance.
- At times, prepare material and potentially present before the Board of Directors.
- Oversee strategic remediation plans for underperforming clubs.
- Contribute to/lead company-wide initiatives that improve business operations.
Flynn Fitness offers a competitive salary, plus quarterly incentive bonus program. In addition to a full benefit package including Health, Life, Dental, Vision, 401K, gym membership.
Requirements
- 5+ years multi-unit operational experience; preferably in retail, franchise, or hospitality.
- Bachelor's Degree preferred.
- Proficient in Microsoft suite.
- Strong analytical and presentation skill.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Successful completion of background check after offer of employment, in accordance with local, state, and federal laws.
- Must be able to travel within the market weekly, plus outside of the market 3-4 times per year.
If you are a results-driven individual with a passion for fitness and wellness, we encourage you to apply for this exciting opportunity to lead our Planet Fitness Franchise as Director of Operations.
About Flynn Fitness Group LLC
As the most innovative health club brand in the United States, Planet Fitness is known for a lot of things - our absurdly low prices, our Lunk Alarm, and most of all perhaps, for our Judgement Free Zone philosophy, which means members can relax, get in shape, and have fun without being subjected to the hard-core, look-at-me attitude that exists in too many gyms.
Planet Fitness is a franchise of fitness centers. The particular Planet Fitness health clubs to which this position supports, located in Massachusetts and Georgia, are independently owned and operated by Flynn Fitness Group. As an independent franchise we have built our company by staying true to our core values. Those values include: Accountability, Family, Communication, Consistency, Passion and Having Fun.
Flynn Fitness mission statement: Our family thrives on providing a passionate, fun environment that consistently has an open line of communication between members and staff which ultimately creates maximum accountability.
What Planet Fitness employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Planet Fitness
Sourced by ZipRecruiter
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Industry
Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers
Company size
501 - 1,000 Employees
Headquarters location
Hampton, NH, US