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General Manager Of Operations information

See Georgia salary details

$29.6K

$78.6K

$130K

How much do general manager of operations jobs pay per year?

As of Aug 25, 2026, the average yearly pay for general manager of operations in Georgia is $78,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $98,800.00 per year, depending on experience, location, and employer.

What does a general manager of operations do?

A General Manager of Operations oversees the daily operations of a business or organization, ensuring that processes run smoothly and efficiently. Their responsibilities often include managing staff, setting goals, developing operational policies, and monitoring key performance indicators. They also work to optimize resources, control budgets, and resolve any issues that may affect productivity. In many organizations, the General Manager of Operations plays a critical role in strategic planning and decision-making. This position requires strong leadership, communication, and problem-solving skills.

What are the typical challenges a general manager of operations faces during periods of rapid company growth?

During periods of rapid company growth, a General Manager of Operations often faces challenges such as scaling operational processes efficiently, integrating new technologies, and maintaining consistent communication across expanding teams. Balancing quality control with increased production or service demands can also be difficult. Additionally, managing organizational change and ensuring team alignment with evolving business objectives are key hurdles that require strong leadership and adaptability.

What are the key skills and qualifications needed to thrive as a general manager of operations, and why are they important?

To thrive as a General Manager of Operations, you need strong leadership, strategic planning, financial acumen, and operational management experience, often supported by a business degree or equivalent professional background. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant industry certifications (such as Six Sigma or PMP) is typically required. Exceptional communication, problem-solving, and team-building abilities help distinguish top performers in this role. These competencies are crucial for driving operational efficiency, ensuring organizational goals are met, and fostering a high-performing team environment.

What is the difference between General Manager Of Operations vs Operations Manager?

AspectGeneral Manager Of OperationsOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, manages overall business operationsManages daily operations within a specific department or area, implements policies
Required CredentialsBachelor's degree, often MBA, extensive experience in managementBachelor's degree, experience in operations or related field
Work EnvironmentExecutive-level, cross-departmental, strategic focusDepartmental, operational focus, team management
Industry UsageCommon in large organizations across industriesCommon in various industries for operational oversight

The main difference between a General Manager Of Operations and an Operations Manager lies in scope and strategic involvement. The General Manager Of Operations oversees multiple departments and sets overall strategic goals, while the Operations Manager focuses on managing daily activities within a specific area. Both roles require relevant experience and credentials, but the General Manager Of Operations typically holds a higher-level, broader responsibility position.

Is being a general manager of operations a stressful job?

Being a general manager of operations can be stressful due to the responsibility of overseeing multiple departments, meeting performance targets, and managing staff. The role often requires strong organizational, leadership, and problem-solving skills, and workload can vary depending on the size and complexity of the organization.

What are popular job titles related to General Manager Of Operations jobs in Georgia?

For General Manager Of Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching General Manager Of Operations jobs in Georgia look for?

The top searched job categories for General Manager Of Operations jobs in Georgia are:

What cities in Georgia are hiring for General Manager Of Operations jobs?

Cities in Georgia with the most General Manager Of Operations job openings:

General Manager Of Operations jobs near you
Infographic showing various General Manager Of Operations job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $78,565 per year, or $37.8 per hour.

General Manager (Director of Operations)

Senoia, GA • On-site

Chick-Fil-A
Restaurants • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 7,647 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Free food

Recommended by students

Recommended by parents

Learn more about Chick-Fil-Aexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

DESCRIPTION
About Chick-fil-A Fayetteville Towne Center, Starr's Mill, and Senoia:
At Chick-fil-A FTC | SM | SNA, we pride ourselves on providing REMARKable service, great tasting food, a clean and pleasant restaurant, and a kind and caring team. Investment into our team is a top priority for us, and we dedicate time to developing and coaching individuals to reach their full potential. Our team has provided consistent service for the last 25 years to the Fayette County, Coweta County, and surrounding areas. We are seeking a highly competitive individual that is result oriented and driven to achieve excellence in all areas of the business.
Position Summary:
The General Manager is responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional guest experiences and maintaining high standards in a high-volume environment. This role requires strong leadership, a keen sense of operational management, and the ability to guide a large team toward success. The General Manager will work closely with the Operator and Executive Director Team to meet and exceed business goals, develop team members, and foster a positive culture aligned with Chick-fil-A's core principles.
Key Responsibilities:
Leadership & Team Development:
  • Lead, coach, and inspire a team of Operational Managers, Area Managers, and Team Members while cultivating a culture of excellence and teamwork.
  • Assist with recruitment, hiring, onboarding, and ongoing training to ensure the development and retention of high-performing team members.
  • Conduct regular performance evaluations and create action plans for employee growth and improvement.
  • Foster clear communication and delegation within the management team to ensure operational success.

Operational Management:
  • Oversee daily operations, including food production, service quality, service speed, cleanliness, food safety standards, and workplace safety standards.
  • Ensure smooth operation during peak times and non-peak times.
  • Manage labor scheduling to balance guest needs with labor cost control in a high-volume setting.
  • Maintain Chick-fil-A's standards of cleanliness, safety, and sanitation, complying with all Chick-fil-A and Local health and safety regulations.
  • Address operational challenges in real-time, ensuring efficient problem-solving and quick recovery from disruptions.

Guest Experience & Customer Service:
  • Champion Chick-fil-A's commitment to "Second Mile Service," ensuring every guest receives personalized and exceptional care.
  • Handle guest feedback and resolve issues promptly to ensure a positive guest experience.
  • Continuously assess and improve the overall guest experience by analyzing feedback, trends, and service metrics.

Financial & Business Management:
  • Manage the restaurant's financial performance, including sales, food costs, labor costs, and overall profitability.
  • Analyze financial reports, set targets, and develop action plans to meet and exceed sales goals.
  • Monitor inventory and order supplies while implementing strategies to reduce waste and control costs.
  • Ensure compliance with cash handling policies and accurate financial reporting.

Community Engagement & Brand Building:
  • Actively participate in community outreach and events to build strong relationships with local organizations, schools, and residents.
  • Partner with the marketing team to execute local promotions, initiatives, and events that reflect Chick-fil-A's community values.
  • Serve as a brand ambassador by representing Chick-fil-A's mission and values in the Fayette and Coweta community.

Qualifications:
  • Minimum of 3-5 years of experience managing a high-volume restaurant, preferably in a Chick-fil-A Restaurant.
  • Strong understanding of restaurant operations, financial management (P&L), and labor optimization.
  • Proven track record of leading large teams in a fast-paced environment.
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to multitask, stay calm under pressure, and ensure service quality during peak hours.
  • Proficiency in Chick-fil-A's operational systems and standards (preferred but not required).
  • Passion for customer service and community engagement.
  • Result-oriented with a highly competitive spirit
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work at the Fayetteville Towne Center, Starr's Mill, or Senoia Chick-fil-A

Benefits:
  • Competitive pay
  • Opportunities for career growth within a multi-unit operation
  • Health, dental, and vision insurance contributions
  • 401k contributions
  • Paid time off
  • Opportunity for free tuition coverage through Grand Canyon University to obtain a Bachelor's, Master's, or PhD
  • Scholarship Opportunities
  • Employee meals
  • Ongoing investment in leadership development

REQUIREMENTS
  • Bachelor's Degree or Equivalent Experience
  • Chick-fil-A Experience Preferred
  • Availability Monday-Saturday (5am-11pm)

At Chick-fil-A FTC | SM | SNA, we pride ourselves on providing REMARKable service, great tasting food, a clean and pleasant restaurant, and a kind and caring team. Investment into our team is a top priority for us, and we dedicate time to developing and coaching individuals to reach their full potential. Our team has provided consistent service for the last 25 years to the Fayette County, Coweta County, and surrounding areas. We are seeking a highly competitive individual that is result oriented and driven to achieve excellence in all areas of the business.
Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

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