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General Manager Of Operations information

See Georgia salary details

$29.6K

$78.6K

$130K

How much do general manager of operations jobs pay per year?

As of Aug 3, 2026, the average yearly pay for general manager of operations in Georgia is $78,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $98,800.00 per year, depending on experience, location, and employer.

What does a general manager of operations do?

A General Manager of Operations oversees the daily operations of a business or organization, ensuring that processes run smoothly and efficiently. Their responsibilities often include managing staff, setting goals, developing operational policies, and monitoring key performance indicators. They also work to optimize resources, control budgets, and resolve any issues that may affect productivity. In many organizations, the General Manager of Operations plays a critical role in strategic planning and decision-making. This position requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a general manager of operations, and why are they important?

To thrive as a General Manager of Operations, you need strong leadership, strategic planning, financial acumen, and operational management experience, often supported by a business degree or equivalent professional background. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant industry certifications (such as Six Sigma or PMP) is typically required. Exceptional communication, problem-solving, and team-building abilities help distinguish top performers in this role. These competencies are crucial for driving operational efficiency, ensuring organizational goals are met, and fostering a high-performing team environment.

What is the difference between General Manager Of Operations vs Operations Manager?

AspectGeneral Manager Of OperationsOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, manages overall business operationsManages daily operations within a specific department or area, implements policies
Required CredentialsBachelor's degree, often MBA, extensive experience in managementBachelor's degree, experience in operations or related field
Work EnvironmentExecutive-level, cross-departmental, strategic focusDepartmental, operational focus, team management
Industry UsageCommon in large organizations across industriesCommon in various industries for operational oversight

The main difference between a General Manager Of Operations and an Operations Manager lies in scope and strategic involvement. The General Manager Of Operations oversees multiple departments and sets overall strategic goals, while the Operations Manager focuses on managing daily activities within a specific area. Both roles require relevant experience and credentials, but the General Manager Of Operations typically holds a higher-level, broader responsibility position.

What are the typical challenges a general manager of operations faces during periods of rapid company growth?

During periods of rapid company growth, a General Manager of Operations often faces challenges such as scaling operational processes efficiently, integrating new technologies, and maintaining consistent communication across expanding teams. Balancing quality control with increased production or service demands can also be difficult. Additionally, managing organizational change and ensuring team alignment with evolving business objectives are key hurdles that require strong leadership and adaptability.

Is being a general manager of operations a stressful job?

Being a general manager of operations can be stressful due to the responsibility of overseeing multiple departments, meeting performance targets, and managing staff. The role often requires strong organizational, leadership, and problem-solving skills, and workload can vary depending on the size and complexity of the organization.
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What cities in Georgia are hiring for General Manager Of Operations jobs? Cities in Georgia with the most General Manager Of Operations job openings:
General Manager Of Operations jobs near you
Infographic showing various General Manager Of Operations job openings in Georgia as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $78,565 per year, or $37.8 per hour.

Manager of Operations

Benchmark Technology Group

Alpharetta, GA • On-site

Full-time

Re-posted 22 days ago

Job description

Summary of Position:

This leader will be responsible for warehouse operations, distribution and logistics, facilities management, technical service and repair operations, inventory control, and operational process improvement supporting financial technology hardware solutions including check scanners, printers, and related banking technology equipment. The ideal candidate combines strategic operational leadership with a strong continuous improvement methodology background set and a passion for customer service, accountability, efficiency and effectiveness.



Principal Duties and Responsibilities:

· Develop scalable operational strategies that support company growth, profitability, and service excellence.

· Establish and monitor KPIs, SLAs, operational dashboards, and performance metrics.

· Drive operational consistency, process optimization, and cross-functional alignment.

  • Oversee receiving, inventory management, picking, packing, shipping, and reverse logistics.
  • Ensure accurate inventory controls, cycle counting, and asset tracking procedures.
  • Improve warehouse layout, workflows, and throughput efficiency.
  • Manage carrier relationships and shipping cost optimization initiatives.
  • Ensure compliance with safety standards and operational best practices.
  • Lead repair, refurbishment, testing, and quality assurance operations for check scanners, printers, and related financial technology devices.
  • Implement service-level standards for turnaround times, repair quality, and customer satisfaction.
  • Develop preventive maintenance and continuous improvement programs.
  • Coordinate parts inventory and vendor relationships to support repair operations.
  • Partner with customer service and account management teams to ensure exceptional client experiences.
  • Oversee facility maintenance, security, vendor management, and workplace operations.
  • Ensure facilities support operational efficiency, safety, and scalability.
  • Manage capital improvement and operational infrastructure projects as needed.
  • Support M&A integrations, new client onboarding, and operational scaling initiatives when applicable.
  • Build, mentor, and develop high-performing operational teams.
  • Foster a culture of accountability, collaboration, responsiveness, and continuous improvement.
  • Recruit, train, and retain top operational talent.
  • Lead managers and frontline personnel across multiple operational disciplines.


Knowledge, Skills and Abilities Required:

  • Bachelor’s degree in Operations, Supply Chain, Business, Engineering, or related field; equivalent experience considered.
  • 5-7+ years of progressive operations leadership experience.
  • Experience managing warehouse, logistics, distribution, and repair service operations.
  • Strong understanding of inventory management and operational metrics.
  • Proven leadership experience managing multi-functional teams.
  • Experience implementing process improvements and operational efficiencies.
  • Strong data analytics and interpretation
  • Organizational and communication skills.


Personal Skills and Competencies:


  • Operationally rigorous and detail-oriented
  • Customer-service focused
  • Comfortable leading both strategy and execution
  • Process-driven with a continuous improvement mindset
  • Calm and decisive under pressure
  • Experienced leading change and scaling operations
  • Highly collaborative across sales, service, finance, and technology teams


Customer Base:


  • All external clients and channel partners
  • Internal sales team and sales leadership
  • Close partnership with Client Services

Working Conditions/Physical Requirements of the Job:

  • Standing and walking
  • Occasional lifting
  • Occasional Saturday work




The above is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor is it intended to be an exhaustive list of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.