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Gate Agent Jobs in Ohio (NOW HIRING)

Westfield

AI Engineer

Westfield Center, OH · Hybrid

Design retrieval & agent flows using industry-standard frameworks; implement prompt/tool versioning ... Evaluation automation: create eval harnesses, golden sets, regression gates, and basic business ...

Westfield

AI Engineer

Westfield Center, OH · On-site

Design retrieval & agent flows using industry-standard frameworks; implement prompt/tool versioning ... Evaluation automation: create eval harnesses, golden sets, regression gates, and basic business ...

Mimecast

Senior ML Ops Engineer

Columbus, OH · On-site

$100K - $138K/yr

Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as ... Automate testing (functional, integration, performance) as pre-deployment gates that ML Engineers ...

Mimecast Limited

Senior ML Ops Engineer

Columbus, OH · On-site

$148 - $222/hr

Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as ... Automate testing (functional, integration, performance) as pre-deployment gates that ML Engineers ...

Mimecast

Senior ML Ops Engineer

Columbus, OH

$100K - $138K/yr

Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as ... Automate testing (functional, integration, performance) as pre-deployment gates that ML Engineers ...

ACTS Aviation Security

Security Agent

Cleveland, OH · On-site

$17/hr

Performs aircraft monitoring, passenger wanding and gate guarding according to customer's specifications. * Observes and monitors unit activity and facility surroundings when not performing ...

ACTS-Aviation Security

Security Agent

Cleveland, OH · On-site

$17/hr

Performs aircraft monitoring, passenger wanding and gate guarding according to customer's specifications. * Observes and monitors unit activity and facility surroundings when not performing ...

System One

Lead DevSecOps Engineer

Strongsville, OH · On-site

$94K - $124K/yr

... security gates, PAC enforcement, and container security policies. * Manage the security and ... AI/ML pipeline experience, including LangChain or similar AI agent integration. * Production-level ...

System One

Lead DevSecOps Engineer

Strongsville, OH · On-site

$94K - $124K/yr

... security gates, PAC enforcement, and container security policies. * Manage the security and ... AI/ML pipeline experience, including LangChain or similar AI agent integration. * Production-level ...

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All JobsGate Agent JobsGate Agent Jobs in Ohio

Gate Agent information

See Ohio salary details

$15

$17

$18

How much do gate agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for gate agent in Ohio is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Gate Agent vs Ticket Agent?

AspectGate AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentAirport gate area, assisting passengers boarding flightsTicket counters, assisting with ticketing and check-in
Employer & IndustryAirlines, airports

Both Gate Agents and Ticket Agents require similar credentials and work in airport environments. Gate Agents focus on boarding passengers at the gate, while Ticket Agents handle ticketing and check-in processes. Understanding these roles helps travelers and job seekers distinguish their responsibilities within the airline industry.

What are some common challenges gate agents face during peak travel times, and how can they effectively manage them?

Gate Agents often experience increased stress during peak travel periods due to high passenger volumes, tight flight schedules, and unexpected delays. Managing long lines, addressing passenger concerns, and ensuring timely boarding are frequent challenges. Effective Gate Agents rely on strong communication, quick problem-solving, and teamwork with flight crews and ground staff to keep operations smooth. Staying organized and maintaining a calm, customer-focused demeanor can greatly help in handling these high-pressure situations.

What are the key skills and qualifications needed to thrive as a gate agent, and why are they important?

To thrive as a Gate Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, boarding software, and communication devices is important for daily operations. Outstanding interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help Gate Agents excel in assisting passengers and handling disruptions. These skills ensure smooth boarding processes, positive passenger experiences, and efficient resolution of travel challenges.

What can a gate agent do?

A gate agent is responsible for checking passengers in, issuing boarding passes, and managing boarding procedures at the gate. They also handle flight updates, assist with passenger inquiries, and coordinate with flight crews to ensure smooth boarding and departure processes.

How hard is it to become a gate agent?

Becoming a gate agent typically requires a high school diploma or equivalent, customer service experience, and good communication skills. Employers often look for the ability to handle stressful situations, operate airline or airport systems, and work flexible hours, including weekends and holidays. Training is usually provided on the job, and some positions may require certification in security or safety procedures.

What is a gate agent?

A gate agent works at the boarding gates of an airport. As a gate agent, you most likely work for a single airline and move to various gates as needed. Your job duties include checking boarding passes, assisting passengers onto flights, upgrading seats, accommodating tardy passengers, and other similar duties. Many gate agents double as airline customer service agents. You take on additional tasks like talking to customers on the phone, staffing the airline’s ticketing desk, and checking baggage. You are a public representative of your airline, so a friendly and professional demeanor is a must.

How much money do gate agents make?

Gate agents typically earn an average hourly wage of around $12 to $20, which can translate to approximately $25,000 to $42,000 annually for full-time positions. Salaries vary based on experience, airline, location, and whether the role includes benefits or overtime opportunities.
More about Gate Agent jobs
What are the most commonly searched types of Gate Agent jobs in Ohio? The most popular types of Gate Agent jobs in Ohio are:
What are popular job titles related to Gate Agent jobs in Ohio? For Gate Agent jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Gate Agent jobs in Ohio look for? The top searched job categories for Gate Agent jobs in Ohio are:
What cities in Ohio are hiring for Gate Agent jobs? Cities in Ohio with the most Gate Agent job openings:
What are popular job titles related to Gate Agent jobs in OH? For Gate Agent jobs in OH, the most frequently searched job titles are:
Gate Agent jobs near you
Infographic showing various Gate Agent job openings in Ohio as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,532 per year, or $17.1 per hour.

AI Engineer

Westfield

Westfield Center, OH • Hybrid

Full-time

Re-posted 29 days ago

Westfield Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

69th of 304 rated insurance

Job description

Job Summary

Westfield is hiring an AI Engineer to build AI use cases of different shapes and sizes that impact our core insurance workflows. You'll work with other AI Engineers, software developers, and business stakeholders to ship features and assets that range in complexity from simple prompt workflows and document understanding to AI agents, RAG, computer use, and more. You'll be involved in business use cases from design and architecture into implementation, testing, deployment, monitoring, and maintenance.

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
 

What You'll Do

  • Build containerized AI services in Python. Implement clean APIs where needed and standards-based integrations for enterprise systems.
  • Design retrieval & agent flows using industry-standard frameworks; implement prompt/tool versioning and safe rollouts (e.g., feature flags, canary).
  • Guardrails & governance: help implement controls around PII handling, audit logging, RBAC, prompt-injection defenses, and egress controls.
  • Evaluation automation: create eval harnesses, golden sets, regression gates, and basic business KPIs (e.g., quality, safety, latency, cost).
  • Observability: instrument tracing/metrics/logging with standard tooling, integrate with enterprise monitoring/logging platforms, and build actionable dashboards/alerts.
  • Operational rigor: contribute to runbooks and incident hygiene. Participate in the on-call rotation for the AI services you help own.
  • CI/CD: use pipeline-as-code for delivery and keep code-quality/security gates clean for frequent deployments.
  • Team play: embed with asset teams when appropriate. Contribute back reusable components, SDKs, and docs to the AI engineering platform.
     

Job Qualifications

  • At least 2 years of software engineering experience, including at least 1 production-deployed GenAI use case for real business users or consumers. 
  • Strong Python and microservice fundamentals (e.g., FastAPI or similar, type hints, tests such as pytest) with an emphasis on well-structured, readable code.
  • Hands-on experience with any AI orchestration frameworks (e.g., LangChain, LangGraph, OpenAI Agents SDK, PydanticAI or similar).
  • Containers/orchestration experience: solid containerization understanding and hands-on with deploy/scale/config/secret management (e.g., Docker, Kubernetes/OpenShift).
  • Observability experience: metrics, logs, tracing (e.g., OTel) and using these signals to debug production outages and performance issues.
  • CI/CD discipline (e.g., Azure DevOps YAML or similar), code-quality/security gates (e.g., SonarQube, Snyk), and dependency management basics.
  • Governance understanding: audit logs, RBAC, data-privacy boundaries, and change control in business-critical environments.
     

Job Qualifications (Preferred) 

  • Experience deploying and supporting multiple custom GenAI use cases in production.
  • Familiarity with MCP, A2A, or other AI integration standards.
  • Experience with RAG and vector search.

  • Experience with Python dependency/build management (e.g., uv) and familiarity with ASGI servers (e.g., uvicorn).

Location


Hybrid defined as three (3) or more days per week in the office.
 

Behavioral Competencies

  • Collaborates
  • Customer focus
  • Communicates effectively
  • Decision quality
  • Nimble learning

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. 

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