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Full Time Technical Support Jobs in Wisconsin (NOW HIRING)

Certified Collectibles Group

ND · On-site

$19 - $26/hr

IT Support Technician (w/m/d) Munich, DE, On-site, Full-time CCG is currently looking for an IT Support Technician to join our IT Department in our Munich office. This role will provide technical ...

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

Experienced IT manager with long tenure who will grow your technical abilities Responsibilities ... UNAVAILABLEEmployment Type: FULL_TIME

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

Experienced IT manager with long tenure who will grow your technical abilities Responsibilities ... UNAVAILABLEEmployment Type: FULL_TIME

LifeStance Health

IT Field Support Technician

Mequon, WI · On-site

$25 - $28/hr

Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical ... Provide first- and second-level technical support to users via phone, email, chat, and in-person

Harris

$50K - $55K/yr

SUPPORT ANALYST Fully Remote | Full-Time | Customer Support | Reports to Manager, Support Services ... Grow your technical and customer-facing skills, with a clear path to take on more complex, high ...

Posted today

General Beverage

I.T. Support Analyst

Oshkosh, WI · On-site

Job Type Full-time Description About General Beverages Sales Co. General Beverage Sales Co. (GB) is ... The IT Support Analyst provides technical assistance and support to end-users, ensuring the smooth ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Locations Madison, WI Job Type: Full-Time Work Arrangement: IN OFFICE - Madison WI The Role at a ... Technical Support & Troubleshooting: Provide top-tier, first-line technical assistance for hardware ...

Auxiant

Desktop Support Specialist

Madison, WI

Description Locations Madison, WI Job Type: Full-Time Work Arrangement: IN OFFICE - Madison WI The ... Technical Support & Troubleshooting: Provide top-tier, first-line technical assistance for hardware ...

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All JobsTechnical Support JobsFull Time Technical Support JobsFull Time Technical Support Jobs in Wisconsin

Full Time Technical Support information

What is full time technical support?

Full time technical support jobs involve assisting customers or users with technical issues related to products or services. These roles typically require diagnosing problems, providing step-by-step solutions, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. Full time positions usually offer regular work hours, employee benefits, and opportunities for career advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as full time technical support?

To thrive as a Full Time Technical Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely solutions, customer satisfaction, and efficient operation of IT infrastructure.

What are some common challenges faced in a full time technical support role, and how can they be managed effectively?

In a full-time technical support position, professionals often encounter challenges such as handling high volumes of support tickets, managing difficult customer interactions, and staying updated with rapidly changing technologies. Successfully managing these challenges involves strong communication skills, effective time management, and continuous learning. Building a supportive relationship with teammates and utilizing internal knowledge bases can also help streamline issue resolution and reduce stress. Most organizations provide regular training and encourage collaboration to help technical support staff stay ahead and deliver excellent service.

What is the difference between Full Time Technical Support vs Part Time Technical Support?

AspectFull Time Technical SupportPart Time Technical Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsOften requires relevant certifications like CompTIA A+May require similar certifications but less emphasis
Work EnvironmentOn-site or remote support in corporate or retail settingsSimilar environments but with flexible scheduling
Job ResponsibilitiesHandling customer issues, troubleshooting, and support documentationSimilar tasks but with reduced workload and hours

Full Time Technical Support involves working standard hours with comprehensive responsibilities, while Part Time Technical Support offers flexible scheduling with similar duties. Both roles require relevant certifications and work in comparable environments, but the full-time position provides more consistent hours and potential career growth.

What are the most commonly searched types of Technical Support jobs in Wisconsin?

The most popular types of Technical Support jobs in Wisconsin are:

What are popular job titles related to Full Time Technical Support jobs in Wisconsin?

For Full Time Technical Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Full Time Technical Support jobs in Wisconsin look for?

The top searched job categories for Full Time Technical Support jobs in Wisconsin are:

Full Time Technical Support jobs near you
Infographic showing various Full Time Technical Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Senior Product Support Specialist

Faith Technologies Incorporated (FTI)

Menasha, WI • On-site

Full-time

Re-posted 17 days ago

Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

209th of 450 rated engineering

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
The Senior Product Support Specialist, will provide expert-level technical support and review for all Excellerate products. You will ensure both internal and external customers receive prompt, effective, and professional technical assistance. You will play a key role as a subject matter expert, performing various technical evaluations, process improvements, and data analysis as it pertains to products and services.
MINIMUM REQUIREMENTS:
The Senior Product Support Specialist will provide expert-level technical support and review for all Excellerate products. You will ensure both internal and external customers receive prompt, effective, and professional technical assistance. You will play a key role as a subject matter expert, performing various technical evaluations, process improvements, and data analysis as it pertains to products and services.
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor's degree in a related technical field with 5 years of relevant industrial/utility electrical equipment experience, or equivalent technical training with 8 years of experience. Experience must include troubleshooting electrical distribution systems and implementing communication protocols (e.g., Modbus, Ethernet, CAN, BMS, APIs).
  • Ability to interpret highly technical documentation (Manuals, Electrical/Mechanical schematics, service reports, Bill of Materials, etc).
  • Strong understanding of all safety hazards and required mitigation methods field personnel experience and implement when troubleshooting a variety of electrical distribution equipment and systems.
  • Familiar with ERP or CRM platforms (e.g., Salesforce, Service Cloud, Acumatica)
  • Strong written and verbal communication skills.
  • Detail-oriented with excellent organizational and documentation skills.

Travel: up to 10%
Work Schedule: This position works a hybrid schedule between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).
KEY RESPONSIBILITIES:
  • Receive, evaluate, and process technical support requests from customers and service personnel.
  • Support the development and reporting of key metrics, including resolution times, technical support workload demands, support gaps, etc.
  • Perform detailed analysis and troubleshooting of warranty claims as necessary.
  • Perform technical reviews of various technical documents, processes, and procedures.
  • Perform failure analysis of defective parts and components.
  • Provide the viewpoint and technical expertise of personnel servicing Excellerate products.
  • Provide input and analysis of recurring product issues and work with engineering and reliability teams to reduce failure rates or improve serviceability.
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
#LI-Hybrid
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

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