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Full Time Software Support Specialist Jobs (NOW HIRING)

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location ... On-Site (Waco, TX) Position Type: Full-Time We are seeking individuals that are a good fit for our ...

AxisCare

Software Support Specialist

Waco, TX

- Software Support Specialist Reports To: Director of Customer Support Location ... On-Site (Waco, TX) Position Type: Full-Time We are seeking individuals that are a good fit for our ...

AxisCare

Software Support Specialist

Waco, TX · On-site

- Software Support Specialist Reports To: Director of Customer Support Location ... On-Site (Waco, TX) Position Type: Full-Time We are seeking individuals that are a good fit for our ...

Black Creek Integrated Systems

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Software Support Specialist

Irondale, AL · On-site

$55K - $65K/yr

Position Summary The Software Support Specialist implements, configures, and supports Black Creek software solutions for customers. This role assists with system deployments, troubleshooting ...

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How much do full time software support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for full time software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a full time software support specialist?

Full Time Software Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing software applications. They work full-time hours to resolve technical issues, answer user inquiries, and ensure that software systems function smoothly. Their responsibilities often include diagnosing problems, providing solutions, documenting issues, and sometimes training users. These specialists play a crucial role in improving user satisfaction and minimizing downtime caused by software-related problems.

What are the key skills and qualifications needed to thrive as a full time software support specialist, and why are they important?

To excel as a Full Time Software Support Specialist, you need a strong understanding of software troubleshooting, customer service principles, and relevant technical knowledge, often supported by a degree in IT or related fields. Familiarity with support ticketing systems, remote desktop tools, and knowledge base platforms is typically required, and certifications like CompTIA ITF+ or A+ can be advantageous. Exceptional communication, patience, and problem-solving skills help you effectively resolve user issues and build rapport with clients. These competencies are crucial for providing timely, accurate support and ensuring customer satisfaction in a technology-driven environment.

What are some common challenges full time software support specialists face, and how can they effectively address them?

Full Time Software Support Specialists often encounter challenges such as managing a high volume of support tickets, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To address these challenges, specialists typically develop strong organizational skills, leverage knowledge bases and internal documentation, and collaborate closely with development teams for advanced problem-solving. Continuous learning about product updates and fostering clear communication with customers can also help specialists provide efficient and empathetic support.
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Full Time Software Support Specialist jobs near you
Infographic showing various Full Time Software Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Software Support Specialist - Affordable Housing

Hayes Gibson Property Services

Bloomington, IN

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Description:

The Software Support Specialist is responsible for the administration, configuration, and support of the Yardi property management software across all properties managed by HGPS. The Specialist ensures optimal utilization of Yardi to achieve financial performance targets, operational efficiency, and regulatory compliance. #ZR

Requirements:

Join Our Team as a Full-Time Software Support Specialist!
Are you a tech-savvy problem solver with a passion for optimizing systems and supporting others? We’re looking for a proactive and detail-oriented Software Support Specialist to join our team full-time and play a vital role in the smooth operation of our property management systems.


What You'll Do:
•Support & Troubleshoot: Provide top-notch technical support to users across our portfolio using the Yardi Voyager platform.
•Train & Empower: Train on-site and administrative staff on Yardi functionality and best practices.
•Configure & Maintain: Set up and manage Yardi modules (Financials, CRM, Residential, etc.) to meet operational needs.
• Report & Analyze: Generate custom reports and dashboards to support decision-making and improve efficiency.
• Collaborate & Integrate: Work with IT, Accounting, and Property Management teams to integrate Yardi with other systems.
• Secure & Comply: Ensure data accuracy, maintain user access, and help uphold regulatory compliance.


What We’re Looking For:
•Yardi Expertise: 2+ years of experience with Yardi Voyager 7s and Rent Café is required.
• Technical Know-How: Strong troubleshooting, system configuration, and data analysis skills.
• Customer-Focused: Exceptional support and training skills with a collaborative spirit.
• Organized & Adaptable: Able to manage multiple tasks in a fast-paced environment with minimal direction.
• Bonus Points: A bachelor’s degree in IT or related field and a basic understanding of accounting principles.


Work Hours & Benefits:
• Hours: Monday to Friday, 8 AM – 5 PM (with occasional travel to support site teams).
•Benefits: Comprehensive health, dental, and vision insurance; 401k plan; paid time off (PTO) based on longevity; holidays off.
•Compensation: Up to $65,000, BOE.


Why Join Us?
• Essential Role: Be a cornerstone in the success of our property operations and help drive performance.
• Supportive Team: Collaborate with passionate professionals who value innovation and growth.
• Opportunities to Grow: Enjoy professional development and the chance to make a lasting impact.


Do you have a limitation that may require assistance in completing application paperwork?
If your answer is yes, please contact us so we can support you through the process:
Email: hr@hayesgibson.com
Phone: 317-960-5559
At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates.


If you're ready to bring your Yardi skills to a team that values efficiency, support, and smart solutions—we want to hear from you!


Apply Today and Help Us Power Smarter Property Management!