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Home Based Software Support Specialist Jobs (NOW HIRING)

... home care software and its many integrations. Becoming a subject matter expert of the user ... Monthly performance incentives based on percentage of individual work completed. * Annual ...

... home care software and its many integrations. Becoming a subject matter expert of the user ... Monthly performance incentives based on percentage of individual work completed. * Annual ...

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Software Support Specialist

Irondale, AL · On-site

$55K - $65K/yr

Position Summary The Software Support Specialist implements, configures, and supports Black Creek ... based on race, color, religion, national origin, age, gender, sex, disability status, genetics ...

The Software Support Specialist is responsible for customer support and onboarding across the AEM ... Note that while this position is fully remote, the successful candidate must be based in Australia ...

Benefits - Medical - Dental - Vision - Life Insurance - Paid Time Off (PTO) - 401(k) with a Company Match POSITION OVERVIEW The Software Support Specialist is responsible for delivering key support ...

Software Support Specialist Reports to: Phone Support Supervisor Department: Service Location: 808 Timberlake Road, Fairmont, MN 56031 Position Summary: Primarily assists customers over the phone to ...

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Home Based Software Support Specialist information

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$29K

$58.3K

$94.5K

How much do home based software support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for home based software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.
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What are the most commonly searched types of Software Support Specialist jobs?

The most popular types of Software Support Specialist jobs are:

What states have the most Home Based Software Support Specialist jobs?

States with the most job openings for Home Based Software Support Specialist jobs include:

Infographic showing various Home Based Software Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

$30 - $33/hr

Full-time

Re-posted 23 days ago


Job description

Software Support Specialist


Cemtek KVB-Enertec is the leader in the environmental monitoring and compliance industrial space. We are growing and seeking a Software Support Specialist for our Hatfield, PA team.


Responsibilities:

Come join our team and be part of a technically innovative company that is helping our clients be more environmentally friendly with air emissions! The Software Support Specialist will act as frontline technical support assisting global users with Windows and Browser based software package used for compliance data reporting. This highly customized software will offer you a challenge as you embark on learning all the different features that it has to offer. A process that will extend well over a year, so be prepared to become part of the family and grow.


  • Become familiar with the software applications to guide users through step-by-step solutions.
  • Use analytical and problem-solving skills that will allow you to get information from customers in enough detail to diagnose their issues.
  • Maintain personal integrity to ensure accuracy and confidentiality of customer data.
  • Foster personal relationships with customer base to improve service level.
  • Communicate effectively with customers and be able to answer incoming phone calls and emails.
  • Be focused and organized so that all customer support tickets get handled in a timely manner.
  • Assist with environmental reporting to the EPA and local districts through our DAHS system.
  • Can work well in a group or independently.
  • Organize all information relating to the technical assistance requests and document actions and resolutions for record-keeping requirements as well as for training needs.
  • Able to work emergency cases after-hours, including weekends and holidays to meet business needs on a rotating schedule.


DESIRED:

  • Basic Networking and Microsoft skills including SQL Server needed.
  • Experience with programming/coding logic operations (basic, C++, etc.) a plus.
  • Knowledge of Allen Bradely PLC ladder logic programming a plus
  • Good working knowledge of Excel formulas and templating.
  • Experience working with a support ticket software and customers interaction.
  • Air Emissions reporting and QA experience.
  • Bachelor of Science degree in Software Engineering or Mathematics related field a plus.
  • College grads, upper-level college students, and professionals are encouraged to apply.
  • Familiarity with Energy Power Industry and USEPA and South Coast Air Quality Management District air emissions regulations.


REQUIRED:

  • 18 years or older.
  • Able to pass drug screening as part of the selection process and random drug testing as a possible requirement prior to visiting customer locations
  • Be willing to submit to a background investigation as part of the selection process
  • Unrestricted authorization to work in the United States
  • Able to fulfill the requirements to obtain a Transportation Worker Identity Credential (tsa.gov/twic)