Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.
Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.
As a Software Support Specialist - Level 1, you are expected to operate as a member of the ... Provide Tier 1 client support and technical issue resolution via email, phone, web-based feedback.
As a Software Support Specialist - Level 1, you are expected to operate as a member of the ... Provide Tier 1 client support and technical issue resolution via email, phone, web-based feedback.
Job Title: IT Software Support Specialist (on-site) Department: Information Systems Reports To ... Identify manual or inefficient processes and recommend system-based solutions. * Collaborate with ...
Quick apply
Job Title: IT Software Support Specialist (on-site) Department: Information Systems Reports To ... Identify manual or inefficient processes and recommend system-based solutions. * Collaborate with ...
Branch Support Specialist - TX
Dallas, TX · On-site
This role delivers frontline hardware and software support, handles escalations from the helpdesk ... Support work-from-home setups (firm-issued or personal devices with VM access) * Record and manage ...
Branch Support Specialist - TX
Dallas, TX · On-site
This role delivers frontline hardware and software support, handles escalations from the helpdesk ... Support work-from-home setups (firm-issued or personal devices with VM access) * Record and manage ...
Customer Support Specialist
Bath, MI · On-site
$16.25 - $22/hr
Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these ... As an Enterprise Customer Support Specialist, you will specialize in providing professional ...
Quick apply
Customer Support Specialist
Bath, MI · On-site
$16.25 - $22/hr
Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these ... As an Enterprise Customer Support Specialist, you will specialize in providing professional ...
Applications Support Specialist
Enterprise, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We give love, hope, and a place to live to more than 500 children through group homes, foster care ... Knowledge of windows based networks, routers, firewalls, servers, and security software.
Applications Support Specialist
Enterprise, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We give love, hope, and a place to live to more than 500 children through group homes, foster care ... Knowledge of windows based networks, routers, firewalls, servers, and security software.
Applications Support Specialist
Medical
Dental
Vision
Life
Retirement
PTO
We give love, hope, and a place to live to more than 500 children through group homes, foster care ... Knowledge of windows based networks, routers, firewalls, servers, and security software.
Applications Support Specialist
Medical
Dental
Vision
Life
Retirement
PTO
We give love, hope, and a place to live to more than 500 children through group homes, foster care ... Knowledge of windows based networks, routers, firewalls, servers, and security software.
Technical Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
... of software updates/support. - Work with the IT Lead to maintain or create policies, procedures ... Home"Technical Support Specialist
Technical Support Specialist
Chicago, IL · On-site
Medical
Retirement
PTO
... of software updates/support. - Work with the IT Lead to maintain or create policies, procedures ... Home"Technical Support Specialist
This position will assist in creating software interfaces to third party vendors and billing ... It also provides technical support to Zenner based customers. Assists with the setup ...
Quick apply
This position will assist in creating software interfaces to third party vendors and billing ... It also provides technical support to Zenner based customers. Assists with the setup ...
TECHNOLOGY SUPPORT SPECIALIST II
Sunrise, FL · On-site
$27.82 - $42.65/hr
TECHNOLOGY SUPPORT SPECIALIST II Posting Start Date: 8/10/26 Header: Requisition ID: 23975 Work ... based staff and students for both hardware and software applications problems. * Ensure the ...
TECHNOLOGY SUPPORT SPECIALIST II
Sunrise, FL · On-site
$27.82 - $42.65/hr
TECHNOLOGY SUPPORT SPECIALIST II Posting Start Date: 8/10/26 Header: Requisition ID: 23975 Work ... based staff and students for both hardware and software applications problems. * Ensure the ...
... home customers -- and meet department goals. Responsibilities: * Communicate and reinforce the ... Proficient in a Windows based environment, ability to learn company-based software. About Funeral ...
... home customers -- and meet department goals. Responsibilities: * Communicate and reinforce the ... Proficient in a Windows based environment, ability to learn company-based software. About Funeral ...
Technical Support Specialist
Tiffin, OH · On-site
Technical Support Specialist | Tiffin University | Tiffin, OH At our partner institution at Tiffin ... Support services include Help Desk, Training, Desktop Applications Software support, Desktop ...
Technical Support Specialist
Tiffin, OH · On-site
Technical Support Specialist | Tiffin University | Tiffin, OH At our partner institution at Tiffin ... Support services include Help Desk, Training, Desktop Applications Software support, Desktop ...
Lead and manage a team of software support specialists to ensure efficient issue resolution and ... Prior experience in SaaS or cloud-based software support. * Certifications in customer support ...
Quick apply
Lead and manage a team of software support specialists to ensure efficient issue resolution and ... Prior experience in SaaS or cloud-based software support. * Certifications in customer support ...
aba360 is seeking a compassionate, patient individual to provide home-based support for children with Autism in Lambertville, NJ. You will work one-on-one with a teen, using evidence-based strategies ...
aba360 is seeking a compassionate, patient individual to provide home-based support for children with Autism in Lambertville, NJ. You will work one-on-one with a teen, using evidence-based strategies ...
Family Support Specialist
$20.19 - $23.24/hr
Medical
Dental
Vision
Retirement
PTO
For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor. * Provides support to parents, providers and partners to ensure all ...
Family Support Specialist
$20.19 - $23.24/hr
Medical
Dental
Vision
Retirement
PTO
For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor. * Provides support to parents, providers and partners to ensure all ...
Sunbird Software is looking for a Software Support Engineer to help us maintain our award-winning web-based solutions. Essential duties and responsibilities * Trouble shoot field issues to reproduce ...
Sunbird Software is looking for a Software Support Engineer to help us maintain our award-winning web-based solutions. Essential duties and responsibilities * Trouble shoot field issues to reproduce ...
Application Support Specialist Location : Pontiac, MI, 48343 Contract on w2 ... Onsite position in the client side providing end user PC and software support and troubleshooting ...
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Application Support Specialist Location : Pontiac, MI, 48343 Contract on w2 ... Onsite position in the client side providing end user PC and software support and troubleshooting ...
Tier 1 - Technical Support
Roseville, CA · On-site
$21 - $26/hr
Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...
Tier 1 - Technical Support
Roseville, CA · On-site
$21 - $26/hr
Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...
IT Technical Support Specialist
Bossier City, LA · On-site
$28 - $29/hr
... Specialist to provide onsite technology support for the U.S. Air Force Base Training and Education ... Provide hardware and software support for desktops, testing computers, servers, printers, switches ...
New
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IT Technical Support Specialist
Bossier City, LA · On-site
$28 - $29/hr
... Specialist to provide onsite technology support for the U.S. Air Force Base Training and Education ... Provide hardware and software support for desktops, testing computers, servers, printers, switches ...
New
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Customer Support Specialist
New York, NY · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Ability to learn software quickly; curiosity about how systems work -- no coding or prior software ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...
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Customer Support Specialist
New York, NY · On-site
$25 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
Ability to learn software quickly; curiosity about how systems work -- no coding or prior software ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...
Home Based Software Support Specialist information
See salary details
$29K - $35K
4% of jobs
$35K - $40.9K
8% of jobs
$45.9K is the 25th percentile. Wages below this are outliers.
$40.9K - $46.9K
15% of jobs
$46.9K - $52.8K
19% of jobs
The median wage is $54K / yr.
$52.8K - $58.8K
18% of jobs
$62.6K is the 75th percentile. Wages above this are outliers.
$58.8K - $64.7K
17% of jobs
$64.7K - $70.7K
7% of jobs
$70.7K - $76.6K
3% of jobs
$76.6K - $82.6K
3% of jobs
$82.6K - $88.5K
2% of jobs
$88.5K - $94.5K
3% of jobs
$29K
$58.3K
$94.5K
How much do home based software support specialist jobs pay per year?
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Cities with the most Home Based Software Support Specialist job openings:
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Full-time
Posted 25 days ago
Job description
SUPPORT TECHNICIAN (With Emphasis on FieldSyte)
Department: Support
Reports to: FieldSyte Lead/VP of Support and Training
Division: Remote
Classification: Salary/Exempt/Full-time
JOB SUMMARY
A FieldSyte Support Technician is responsible for providing frontline technical support services to Milsoft customers, including installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.
ESSENTIAL FUNCTIONS
- Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all FieldSyte modules and services function properly
- Advises customers on system settings and configurations that favorably impact software performance and user experience
- Must be able to turn customer concerns and requests into detailed tickets, including reproduction steps, for action by the Development team
- Translate complex operational and system processes into clear instructions and/or explanations as knowledge articles
- Document all customer interactions in a support ticketing system
- Adapt to new technologies and changes in software functionality through continuous product release cycles
- Upholds, safeguards, and promotes Milsoft's values and philosophy relating particularly to ethics, integrity, and corporate responsibility
- Any other duties that may be necessary or assigned from time to time. Such additional duties will not normally change the scope of the job
QUALIFICATIONS
- Bachelor's degree in GIS, Computer Science, Information Technology, or equivalent work experience
- Expertise in using electrical infrastructure design and staking software
- Familiarity with MultiSpeak or CIM standards for utility data integration is preferred
- Experience understanding SQL statements and creating SQL queries for data management
- Knowledge of Microsoft server/client operating systems, network architecture, and components
- Proficiency with mobile application deployment for both Android and iOS devices
- Must be able to effectively communicate with customers, both verbally and in writing
About Milsoft Utility Solutions
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Abilene, TX, US
Year founded
1989