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Home Based Software Support Specialist Jobs (NOW HIRING)

This role delivers frontline hardware and software support, handles escalations from the helpdesk ... Support work-from-home setups (firm-issued or personal devices with VM access) * Record and manage ...

Customer Support Specialist

Bath, MI · On-site

$16.25 - $22/hr

Our cloud-based ERP software is a cornerstone in enhancing efficiency and effectiveness in these ... As an Enterprise Customer Support Specialist, you will specialize in providing professional ...

Technical Support Specialist | Tiffin University | Tiffin, OH At our partner institution at Tiffin ... Support services include Help Desk, Training, Desktop Applications Software support, Desktop ...

Family Support Specialist

Chicago, IL

$20.19 - $23.24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For Home-Based only: Reports two consecutive missed visits to Family Support Supervisor or assigned Site or Program Supervisor. * Provides support to parents, providers and partners to ensure all ...

Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...

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Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to learn software quickly; curiosity about how systems work -- no coding or prior software ... Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket ...

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Home Based Software Support Specialist information

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$29K

$58.3K

$94.5K

How much do home based software support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for home based software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.
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What are the most commonly searched types of Software Support Specialist jobs?

The most popular types of Software Support Specialist jobs are:

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Infographic showing various Home Based Software Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Software Support Specialist - FieldSyte

Milsoft Utility Solutions, Inc

Abilene, TX • Remote

Full-time

Posted 25 days ago


Job description

SUPPORT TECHNICIAN (With Emphasis on FieldSyte)

Department: Support

Reports to: FieldSyte Lead/VP of Support and Training

Division: Remote

Classification: Salary/Exempt/Full-time


JOB SUMMARY


A FieldSyte Support Technician is responsible for providing frontline technical support services to Milsoft customers, including installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.

ESSENTIAL FUNCTIONS


  1. Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all FieldSyte modules and services function properly
  2. Advises customers on system settings and configurations that favorably impact software performance and user experience
  3. Must be able to turn customer concerns and requests into detailed tickets, including reproduction steps, for action by the Development team
  4. Translate complex operational and system processes into clear instructions and/or explanations as knowledge articles
  5. Document all customer interactions in a support ticketing system
  6. Adapt to new technologies and changes in software functionality through continuous product release cycles
  7. Upholds, safeguards, and promotes Milsoft's values and philosophy relating particularly to ethics, integrity, and corporate responsibility
  8. Any other duties that may be necessary or assigned from time to time. Such additional duties will not normally change the scope of the job

QUALIFICATIONS


  1. Bachelor's degree in GIS, Computer Science, Information Technology, or equivalent work experience
  2. Expertise in using electrical infrastructure design and staking software
  3. Familiarity with MultiSpeak or CIM standards for utility data integration is preferred
  4. Experience understanding SQL statements and creating SQL queries for data management
  5. Knowledge of Microsoft server/client operating systems, network architecture, and components
  6. Proficiency with mobile application deployment for both Android and iOS devices
  7. Must be able to effectively communicate with customers, both verbally and in writing