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Full Time Software Support Specialist Jobs (NOW HIRING)

AutoStore

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

AutoStore

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site +1

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Valsoft Corporation

Software Support Specialist

$65K - $75K/yr

The Opportunity We're looking for a Software Support Specialist to be a key point of contact for DemandBridge customers, helping them troubleshoot issues and get the most from our software. You'll ...

Kahler Automation

Software Support Specialist

Fairmont, MN · On-site

$26 - $40/hr

Software Support Specialist Reports to: Phone Support Supervisor Department: Service Location: 808 Timberlake Road, Fairmont, MN 56031 Position Summary: Primarily assists customers over the phone to ...

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Full Time Software Support Specialist information

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$58.3K

$94.5K

How much do full time software support specialist jobs pay per year?

As of Sep 6, 2026, the average yearly pay for full time software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a full time software support specialist?

Full Time Software Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing software applications. They work full-time hours to resolve technical issues, answer user inquiries, and ensure that software systems function smoothly. Their responsibilities often include diagnosing problems, providing solutions, documenting issues, and sometimes training users. These specialists play a crucial role in improving user satisfaction and minimizing downtime caused by software-related problems.

What are the key skills and qualifications needed to thrive as a full time software support specialist, and why are they important?

To excel as a Full Time Software Support Specialist, you need a strong understanding of software troubleshooting, customer service principles, and relevant technical knowledge, often supported by a degree in IT or related fields. Familiarity with support ticketing systems, remote desktop tools, and knowledge base platforms is typically required, and certifications like CompTIA ITF+ or A+ can be advantageous. Exceptional communication, patience, and problem-solving skills help you effectively resolve user issues and build rapport with clients. These competencies are crucial for providing timely, accurate support and ensuring customer satisfaction in a technology-driven environment.

What are some common challenges full time software support specialists face, and how can they effectively address them?

Full Time Software Support Specialists often encounter challenges such as managing a high volume of support tickets, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To address these challenges, specialists typically develop strong organizational skills, leverage knowledge bases and internal documentation, and collaborate closely with development teams for advanced problem-solving. Continuous learning about product updates and fostering clear communication with customers can also help specialists provide efficient and empathetic support.

What cities are hiring for Full Time Software Support Specialist jobs?

Cities with the most Full Time Software Support Specialist job openings:

What are the most commonly searched types of Software Support Specialist jobs?

The most popular types of Software Support Specialist jobs are:

What states have the most Full Time Software Support Specialist jobs?

States with the most job openings for Full Time Software Support Specialist jobs include:

Full Time Software Support Specialist jobs near you
Infographic showing various Full Time Software Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Software Support Specialist

Aviagen Group

Huntsville, AL • On-site

Full-time

Re-posted 15 days ago

Aviagen rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

108th of 121 rated laboratories

Job description

Job Description Summary:
Aviagen® stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base.
We seek a software support specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is located on-site at our global corporate headquarters in Huntsville, Alabama
Job Description:
Responsibilities:
  • Provide Tier-1 and Tier-2 support to existing applications, escalating to Tier-3 support when needed, and performing general maintenance of the applications.
  • Document and track user issues, ensuring timely resolution and user satisfaction.
  • Familiarity with role-based access control (RBAC) and effectively managing user roles, user accounts, and permissions.
  • To safeguard data, conduct regular audits to maintain security and ensure compliance.
  • Adhere to IT department policies and procedures when performing tasks to ensure controls are in place and processes are being followed.
  • Coordinate with stakeholders, key users, and the implementation partner for SaaS release management.
  • Support system integrations across applications, ensuring data consistency, security, and performance.
  • Analyzes and documents existing workflows, business processes, systems and data flows to understand their impact on the Company and to identify areas of improvement and/or process alignments.
  • Collaborate with IT and business teams to implement system enhancements and process alignments.
  • Participate in agile software development communication with developers and project management.
  • Software testing of new or modified software applications developed in-house.
  • Provides training on functionalities, best practices, and knowledge transfer to enable users to be self-sufficient.
  • Document support processes and maintain knowledge base articles.

Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Minimum 5 years of experience supporting ERP Systems, preferably Microsoft Dynamics Business Central.
  • Experience with SQL/database management and system design is a plus.
  • Ability to work independently and as part of a global IT team
  • Attention to detail and strong organizational skills.
  • Ability to manage multiple tasks and priorities.
  • Knowledge in MTech is a plus
  • Poultry Industry knowledge is a plus.

Work Authorization:
Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company.
EEOC:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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