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Full Time It Helpdesk Jobs (NOW HIRING)

Acrisure Mortgage, LLC

IT Helpdesk Analyst

Orlando, FL · On-site

Acrisure Mortgage is seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to our ...

Rx Technology

IT Helpdesk Dispatch

San Antonio, TX · On-site

$37K - $43K/yr

Communicate with clients regarding status updates and schedulingMaintain accurate records of service requests and resolutionsCollaborate with Help Desk team to meet SLA targets.Escalate complex ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... For more information about the categories of personal information we collect from you and how we ...

Revel Staffing

IT Manager

San Francisco, CA · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

TimbukTech Inc

IT Helpdesk Technician

Canton, IL · On-site

Join TimbukTech as a Tier 1 Helpdesk Technician and serve as the first point of contact for our ... Collaborate with the team to develop best practices, test new tools/technologies, and document ...

Revel Staffing

IT Manager

Bellingham, WA · On-site

$85K - $115K/hr

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

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Full Time It Helpdesk information

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How much do full time it helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time It Helpdesk vs Part Time It Helpdesk?

AspectFull Time It HelpdeskPart Time It Helpdesk
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCommonly required: CompTIA A+, Network+Often preferred but not mandatory
Work EnvironmentOn-site support in corporate or IT departmentsFlexible, may include remote support
Employer UsageFull-time positions in organizations needing constant supportPart-time roles for supplemental support or specific shifts

Full Time It Helpdesk roles involve consistent, full-week support, often requiring certifications and on-site presence. Part Time It Helpdesk positions offer flexible hours, sometimes remote, suitable for those seeking reduced hours or supplemental income. Both roles require technical skills, but full-time positions typically demand more availability and certifications.

What cities are hiring for Full Time It Helpdesk jobs?

Cities with the most Full Time It Helpdesk job openings:

What are the most commonly searched types of It Helpdesk jobs?

The most popular types of It Helpdesk jobs are:

What states have the most Full Time It Helpdesk jobs?

States with the most job openings for Full Time It Helpdesk jobs include:

Full Time It Helpdesk jobs near you

IT Helpdesk Analyst

Acrisure Mortgage, LLC

Orlando, FL • On-site

Full-time

Posted 25 days ago

Job description

Acrisure Mortgage is seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring that all hardware and software issues are resolved efficiently. This role requires strong customer service skills, a solid understanding of IT infrastructure, and the ability to troubleshoot various operating systems and applications.

Duties

  • Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system
  • Provide front-line support for Windows systems, Microsoft Office 365, and commonly used applications
  • Assist with Active Directory tasks, including password resets
  • Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices
  • Support basic networking issues, including Wi-Fi and VPN connectivity
  • Assist with user device setup
  • Escalate unresolved issues to the appropriate technical staff or departments
  • Maintain accurate records of issues, troubleshooting steps, and resolutions in the ticketing system
  • Participate in weekend coverage on a rotating schedule
  • Assist with general IT maintenance tasks, inventory tracking, and updates


Qualifications: 

  • Must be within a commutable distance of our Downtown Orlando office at 189 South Orange Ave. Suite 970, Orlando, FL 32801
  • Must be willing to participate in a rotating weekend coverage schedule
  • Previous experience in a helpdesk, IT support, or technical support role preferred
  • Working knowledge of Windows, Microsoft Office 365, and common business applications
  • Strong customer service and communication skills
  • Strong attention to detail and ability to accurately document issues and resolutions


If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity as a Helpdesk Specialist!

Acrisure Mortgage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Applicants must complete all interviews without the use of AI or automated tools.