ZipRecruiter

Log In

2

Full Time It Helpdesk Jobs (NOW HIRING)

Mity-Lite

IT Helpdesk

Orem, UT · On-site

$22 - $25/hr

IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY Inc. MITY Inc. is a leading manufacturer of commercial furniture and seating solutions ...

Impact Business Technology

Be Seen First

IT Helpdesk Technician

Chicago, IL · On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

Black Box

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Btisolutions

IT Helpdesk

San Jose, CA

$29 - $32/hr

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

Black Box Corporation

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Terrestris LLC

IT Helpdesk Specialist

Washington, DC · On-site

$41.82 - $46.91/hr

We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Arthur Lawrence

IT HELPDESK TECHNOLOGIST

Dallas, TX · On-site

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Summit Therapeutics

IT Helpdesk Analyst

Palo Alto, CA · On-site

The IT Helpdesk Analyst role is a motivated, customer-focused position that sits within the IT Support team. In this role, you will serve as the first point of contact for end-users experiencing ...

next page

Showing results 1-20

All Jobsfull time JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsFull Time It Helpdesk Jobs

Full Time It Helpdesk information

See salary details

$12

$23

$33

How much do full time it helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time It Helpdesk vs Part Time It Helpdesk?

AspectFull Time It HelpdeskPart Time It Helpdesk
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCommonly required: CompTIA A+, Network+Often preferred but not mandatory
Work EnvironmentOn-site support in corporate or IT departmentsFlexible, may include remote support
Employer UsageFull-time positions in organizations needing constant supportPart-time roles for supplemental support or specific shifts

Full Time It Helpdesk roles involve consistent, full-week support, often requiring certifications and on-site presence. Part Time It Helpdesk positions offer flexible hours, sometimes remote, suitable for those seeking reduced hours or supplemental income. Both roles require technical skills, but full-time positions typically demand more availability and certifications.

What cities are hiring for Full Time It Helpdesk jobs?

Cities with the most Full Time It Helpdesk job openings:

What are the most commonly searched types of It Helpdesk jobs?

The most popular types of It Helpdesk jobs are:

What states have the most Full Time It Helpdesk jobs?

States with the most job openings for Full Time It Helpdesk jobs include:

Full Time It Helpdesk jobs near you

IT Helpdesk

Mity-Lite

Orem, UT • On-site

$22 - $25/hr

Full-time

Posted 11 days ago

Job description

IT Helpdesk

Pay Range: $22-$25/Hour

Position: Full-Time – In Office

Location: Orem, Utah

About MITY Inc.

MITY Inc. is a leading manufacturer of commercial furniture and seating solutions headquartered in Orem, Utah. Since 1987, we have grown into a family of trusted brands, including MityLite, Holsag, Bertolini, and Broda.

Our team is guided by four core values: Make It Safe; Improve Each Day; Trust Is Key; You Matter. These values shape how we work together, support our customers, and continuously improve our organization.

About the Role

MITY Inc. is seeking a dependable Help Desk Technician to provide frontline technical support to employees across the organization. This position helps maintain a reliable and efficient technology environment by resolving technical issues, supporting employee onboarding and offboarding, and keeping workplace technology running smoothly.

The ideal candidate enjoys solving problems, communicates clearly, and takes pride in helping others succeed. This is an excellent opportunity for someone who wants to build their IT expertise while supporting both office and manufacturing operations.

What You’ll Own and Support

  • Respond to employee support requests through phone, email, chat, and the IT ticketing system. Monitor assigned queues, prioritize requests, and keep employees informed throughout the resolution process.
  • Diagnose and resolve common hardware, software, network, account, and application issues, escalating complex, urgent, or recurring problems when appropriate.
  • Install, configure, maintain, and troubleshoot computers, printers, mobile devices, peripherals, and approved business applications.
  • Assist with device deployments, software updates, equipment replacements, and other technology refresh projects.
  • Support employee onboarding and offboarding, including account provisioning, equipment setup, access management, and secure deprovisioning.
  • Maintain accurate service tickets documenting reported issues, troubleshooting steps, employee communication, and resolutions.
  • Provide first-level support for manufacturing-floor technology, including workstations, printers, barcode scanners, handheld devices, and other production-related equipment.
  • Support conference-room technology, shared devices, and office productivity tools to minimize disruptions to business operations.
  • Coordinate with internal IT team members and external vendors to resolve issues efficiently and communicate recurring problems or trends to senior IT staff.
  • Maintain knowledge-base articles, FAQs, and standard procedures; educate employees on technology best practices; and follow all information-security, data-privacy, and access-control requirements.

What We’re Looking For

An associate degree in Information Technology, Computer Science, or a related field is preferred. An equivalent combination of education, training, and relevant experience will also be considered.

Previous experience in a help desk, technical support, customer service, or similar IT support role is preferred. Candidates should be comfortable installing and troubleshooting computers, printers, mobile devices, and related equipment.

Practical knowledge of Windows, Microsoft 365, and basic networking concepts is important. Familiarity with macOS, Active Directory, account provisioning, and ticketing platforms such as Jira, ServiceNow, or Freshservice is helpful.

Strong problem-solving, organization, and time-management skills are essential. The successful candidate will communicate clearly, provide excellent customer service, and work effectively both independently and as part of a team.

Work Environment and Schedule

This is a full-time, in-office position based in Orem, Utah. The Help Desk Technician will provide support in both office and manufacturing environments and may travel between nearby company facilities as needed.

Apply