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Full Time Insurance Executive Assistant Jobs in Rochester, NY

Paylocity

Executive Account Manager

Pittsford, NY · On-site

Job Type Full-time Description Paylocity is an award-winning provider of cloud-based HR and payroll ... * Assist with special projects as assigned. * Work overtime as needed, especially during year-end.

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All JobsInsurance JobsFull Time Insurance Executive Assistant JobsFull Time Insurance Executive Assistant Jobs in Rochester, NY

Full Time Insurance Executive Assistant information

See Rochester, NY salary details

$29.6K

$63.6K

$101.1K

How much do full time insurance executive assistant jobs pay per year?

As of Jul 16, 2026, the average yearly pay for full time insurance executive assistant in Rochester, NY is $63,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Insurance Executive Assistant vs Insurance Office Manager?

AspectFull Time Insurance Executive AssistantInsurance Office Manager
Primary RoleSupports executives with administrative tasksOversees daily office operations and staff
CredentialsTypically requires administrative certifications or experienceMay require management experience or industry-specific certifications
Work EnvironmentOffice setting, supporting high-level executivesOffice environment managing team and processes
Employer UsageInsurance companies, agencies, corporate officesInsurance agencies, brokerages, corporate offices

While both roles operate within the insurance industry, a Full Time Insurance Executive Assistant primarily provides administrative support to executives, whereas an Insurance Office Manager oversees daily office operations and staff management. The roles differ in responsibilities, credentials, and scope, but both are essential for efficient insurance business functioning.

What are popular job titles related to Full Time Insurance Executive Assistant jobs in Rochester, NY? For Full Time Insurance Executive Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Insurance Executive Assistant jobs in Rochester, NY look for? The top searched job categories for Full Time Insurance Executive Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Insurance Executive Assistant jobs? Cities near Rochester, NY with the most Full Time Insurance Executive Assistant job openings:
Full Time Insurance Executive Assistant jobs near you
Infographic showing various Full Time Insurance Executive Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,597 per year, or $30.6 per hour.
Senior Account Associate- Commercial Insurance

Senior Account Associate- Commercial Insurance

Insurance Office of America

Rochester, NY • On-site

Full-time

Medical, Retirement

Posted 22 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote | Location/Supporting: Longwood, FL | Book Focus: Construction, Property
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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