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Full Time Inmate Call Monitoring Jobs in California

The GEO Group

CLASSIFICATION OFFICER

Adelanto, CA · On-site

$45.04/hr

Benefits Information Full-time employees will enjoy a competitive benefits package with options for ... Oversees and monitors detainee/inmate activities and enforces policies and procedures of the ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

Resolve customer service opportunities * Monitor calls to maintain our service quality ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

Resolve customer service opportunities * Monitor calls to maintain our service quality ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Resolve customer service opportunities * Monitor calls to maintain our service quality ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION & VISION The Brighter ... Monitors provider schedules to identify errors or opportunities for improved schedule efficiencies

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

NON-EXEMPT, FULL-TIME PAY: $22/HR LOCATION: ANTIOCH, CA OUR MISSION & VISION The Brighter ... • Monitors provider schedules to identify errors or opportunities for improved schedule ...

Humboldt County, CA

Correctional Deputy I

Eureka, CA · On-site

$23.09 - $29.63/hr

Eureka, CA Job Type: Full-time Job Number: 25-00006 Department: Sheriff's Office Opening Date: 08 ... Supervises and monitors inmate work crews at various work sites as assigned; provides training ...

Humboldt County, CA

Correctional Deputy II

Eureka, CA · On-site

$25.51 - $32.74/hr

Eureka, CA Job Type: Full-time Job Number: 25-00003 Department: Sheriff's Office Opening Date: 08 ... Supervises and monitors inmate work crews at various work sites as assigned; provides training ...

City of Santa Ana, CA

Correctional Officer

Santa Ana, CA · On-site

$83K - $101K/yr

Santa Ana Jail, 62 Civic Center Plaza, Santa Ana, CA Job Type: Full-time Job Number: 2026-00007 (IM ... Processes inmate correspondence, monitors inmate phone calls and processes inmate request slips.

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in California

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in California?

The most popular types of Inmate Call Monitoring jobs in California are:

What are popular job titles related to Full Time Inmate Call Monitoring jobs in California?

For Full Time Inmate Call Monitoring jobs in California, the most frequently searched job titles are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in California look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in California are:

What cities in California are hiring for Full Time Inmate Call Monitoring jobs?

Cities in California with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution.

SUPERVISING, CASE MANAGER-D52

The GEO Group

San Francisco, CA • On-site

$84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

10th of 43 rated prisons

Job description

Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities
Summary
This position provides overall supervision of Case Managers at a facility.
Primary Duties and Responsibilities
  • Plans, directs, and manages the duties in the case management staff.
  • Responsible for the record maintenance, receiving and discharge operations of the facility.
  • Develops inmate goals and responsibilities.
  • Establishes and monitors inmate programs and work details and ensures all details are fully staffed by inmates.
  • Reviews and monitors correspondence from members of political groups such as the judiciary, Congress, Senate, and other representatives, and prepares necessary responses.
  • Assists in training staff regarding inmate management.
  • Coordinates and controls the inmate payroll system.
  • Prepares reports for presentation to the U.S. Parole Commission.
  • Gathers information from various staff regarding inmates' progress, adjustments, program participation, work reports, disciplinary actions, etc.
  • Conducts intake screening and orientation programs to gather pertinent information and to advise inmates of required policies and procedures.
  • Participates in the planning of overall institution programs and inmate activities.
  • Formulates and maintains departmental budget.
  • Performs staff duty officer functions as required.
  • Must be knowledgeable and proficient in basic principles of inmate case management and developing inmate goals and responsibilities during the incarceration period.
  • Advise inmates in areas regarding their sentences, prerelease planning, parole eligibility and hearings, and overall institution adjustment and activities.
  • Initiates, responds and writes correspondence to various law enforcement agencies, judicial systems and various other parties.
  • Provides liaison between the facility and contracting agency in matters pertaining to inmate case-management areas.
  • Must be aware of various manuals and guidelines used by the facility.
  • Advises management staff in areas of inmate management problems and other areas of concern.
  • Assists in the intake screening on all new arrivals.
  • Supervises staff in the maintenance of inmate central files and preparation of proper forms and documents.
  • Performs periodic audits of Case Management procedures.
  • Trains Case Managers and other staff in areas of responsibility.
  • Performs other duties as assigned.

Qualifications
Minimum Requirements
  • Bachelor's degree in a related field.
  • Two (2) years of experience in case management either through a correctional facility or in the social services field.
  • Good knowledge of general office practices and procedures, including budget preparation and control.
  • Must have knowledge of proper correctional philosophy and policy to assist the staff in all aspects of case/inmate management.
  • Must be knowledgeable in the basic principles of inmate case management.
  • Must be knowledgeable of general business practices and procedures with knowledge of principles, practices and methods used in case management.
  • Ability to speak, understand and write clearly.
  • Ability to deal effectively with the public, subordinates, and inmates.
  • Ability to develop and implement new practices, policies and procedures.
  • Ability to represent management when dealing with inmates.
  • Ability to develop new practices and procedures.
  • Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.
Pay
Pay USD $84,000.00/Yr.

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