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Full Time Dupixent Patient Support Jobs (NOW HIRING)

The position includes two major areas of support to patient care: Transportation of patients and ... full-time employees. We support you with opportunities to help live balanced, healthy lives.

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... Ability to work with peers in a team effort and cross-functionally Location/Hours: * Full time ...

Overview $2,500 SIGN-ON BONUS for FULL-TIME!!! Career growth opportunities available with flexible ... With our team's support, patients can transform adversity into triumph as they navigate their path ...

The Patient Support Representative plays a key role in delivering outstanding customer service ... Position Type and Expected Hours of Work This is a full-time, non-exempt position. Days and hours ...

Showing results 21-40

Full Time Dupixent Patient Support information

See salary details

$31K

$35.3K

$39K

How much do full time dupixent patient support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for full time dupixent patient support in the United States is $35,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $36,500.00 per year, depending on experience, location, and employer.

What is a full time Dupixent patient support specialist?

A Full Time Dupixent Patient Support specialist assists patients who have been prescribed Dupixent, a medication used to treat certain inflammatory conditions such as eczema, asthma, and nasal polyposis. Their primary role is to help patients navigate insurance coverage, access financial assistance programs, and provide education about the medication and its administration. They often serve as a liaison between patients, healthcare providers, and pharmacies to ensure smooth treatment access. Full-time specialists are dedicated to supporting patients throughout their treatment journey, addressing concerns and helping overcome barriers to care.

What are the key skills and qualifications needed to thrive as a full time Dupixent patient support specialist?

To thrive as a Full Time Dupixent Patient Support Specialist, you typically need a background in healthcare, strong knowledge of insurance processes, and experience assisting patients with specialty medications. Familiarity with patient management systems, CRM software, and prior authorization portals is essential, with some positions requiring certification in pharmacy tech or healthcare administration. Exceptional communication, problem-solving abilities, and empathy help you effectively guide patients through complex treatment access issues. These skills are crucial for ensuring patients receive timely support and medication access, which directly impacts their treatment outcomes and satisfaction.

What are some common challenges faced by full time Dupixent patient support representatives, and how can new hires prepare to address them?

Full Time Dupixent Patient Support representatives often encounter challenges such as navigating complex insurance processes, addressing patient concerns regarding medication access, and effectively communicating with healthcare providers. New hires can prepare by developing strong organizational skills, familiarizing themselves with pharmaceutical reimbursement procedures, and practicing empathetic communication. Collaborating closely with multidisciplinary teams—including nurses, pharmacists, and insurance specialists—can also help ensure that patients receive the support they need efficiently.

What is the difference between Full Time Dupixent Patient Support vs Full Time Medical Customer Service Representative?

AspectFull Time Dupixent Patient SupportFull Time Medical Customer Service Representative
CredentialsTypically requires healthcare-related certifications or experienceRequires customer service or call center experience, healthcare knowledge a plus
Work EnvironmentPharmaceutical support centers, healthcare settingsCall centers, customer service departments in healthcare companies
Employer & IndustryPharmaceutical companies, biotech firmsHealthcare providers, insurance companies, pharmaceutical firms
Search & Comparison IntentPatients or caregivers seeking support for DupixentCustomers seeking assistance with healthcare products or services

Full Time Dupixent Patient Support roles focus on assisting patients with Dupixent medication, often requiring healthcare knowledge and certifications. In contrast, Full Time Medical Customer Service Representatives handle general healthcare product inquiries, emphasizing customer service skills. Both roles operate within healthcare-related environments but serve different customer needs and require distinct qualifications.

More about Full Time Dupixent Patient Support jobs

What cities are hiring for Full Time Dupixent Patient Support jobs?

Cities with the most Full Time Dupixent Patient Support job openings:

What are the most commonly searched types of Dupixent Patient Support jobs?

The most popular types of Dupixent Patient Support jobs are:

What states have the most Full Time Dupixent Patient Support jobs?

States with the most job openings for Full Time Dupixent Patient Support jobs include:

What job categories do people searching Full Time Dupixent Patient Support jobs look for?

The top searched job categories for Full Time Dupixent Patient Support jobs are:

Infographic showing various Full Time Dupixent Patient Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Patient Support Specialist

Hire Velocity, LLC

Pittsburgh, PA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


Job description

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh
Pittsburgh, PA
Company Overview:
We are the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
The Role:
As a Patient/Customer Support Specialist, you are on the front lines of the patient experience. You thrive in a fast-paced, startup environment where processes evolve, ambiguity exists, and learning happens daily. You are curious, proactive, and energized by solving problems for patients navigating complex healthcare systems.
This role is ideal for a self-starter and go-getter who learns quickly, adapts easily, and is motivated to grow within a high-impact healthcare technology company.
Compensation - $19-$21/hour
What you'll do:
  • Handle inquiries via phone, email, and chat to resolve routine and new issues with patients, doctors, and insurers
  • Provide patient care to accurately support pharma programs and triage to appropriate teams when required
  • Accurately documents all contact details to ensure patients receive timely and seamless support.
  • Use available resources and tools to find clear, accurate answers for patients.
  • Accurately and thoroughly document all patient interactions and key data insights across phone, email, and chat channels in accordance with established operating procedures and compliance standards.
  • Maintain confidentiality of patient and proprietary information
  • Participate in continued education on product changes, new features, and product launches

Qualified Candidates:
  • High school diploma or GED equivalent. An associate's or Bachelor's degree is a plus
  • No prior customer service experience required; we're looking for individuals with strong aptitude and a genuine interest in working in a customer-focused environment
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • Fast learner with strong technical aptitude and the ability to learn complex new software quickly
  • Strong verbal and written communication skills
  • Comfortable working with ambiguity and shifting priorities
  • Curious mindset with a desire to continuously improve
  • Self-starter and go-getter who takes initiative and ownership
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally

Location/Hours:
  • Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
  • Availability for Monday-Friday : 9:30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
  • OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
  • Availability for rotating Saturday shifts 9am-5pm
  • Scheduling flexibility, as your schedule may change over time according to business needs

Benefits
  • Medical, dental, and vision insurance plans that fit your needs
  • 401(k) retirement plan
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking
  • Free shuttle service

Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004