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Full Time Dupixent Patient Support Jobs (NOW HIRING)

Rugiet Health

Patient Support Agent (Full Time)

Austin, TX · On-site +1

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to ... Great Team - Be part of a collaborative, patient-focused team * Full-Time Schedule - Enjoy the ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

With offices across North Carolina, our Coastal region is currently seeking a full-time Patient Support Specialist at our Shipyard office. The Patient Support Specialist greets and assists all ...

Wheeler Clinic

Patient Support Worker

New Britain, CT · On-site

$20/hr

The Patient Support Worker supports patients of the health center by providing general information ... LOCATION New Britain, CT SCHEDULE Full time EMPLOYEE BENEFITS At Wheeler, we're committed to not ...

Rhythm

Patient Support Specialist

Brooklyn, NY · On-site

$20 - $25/hr

As a Patient Support Specialist at Rhythm, you will play a crucial role in ensuring our patients ... Rhythm offers full-time employees a robust compensation and benefits package, including Health and ...

Rhythm

Patient Support Specialist

Brooklyn, NY · On-site

$20 - $25/hr

As a Patient Support Specialist at Rhythm, you will play a crucial role in ensuring our patients ... Rhythm offers full-time employees a robust compensation and benefits package, including Health and ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at ... Great Team - Be part of a collaborative, patient-focused team * Full-Time Schedule - Enjoy the ...

TAPESTRY 360 HEALTH

Specialist, Patient Support

Chicago, IL · On-site

$20 - $29.50/hr

TAPESTRY 360 HEALTH Patient Support Specialist Do you want a job where what you value aligns with ... Benefits offered to Tap360 full-time employees: Choice of 4 BCBS Medical Plans | Choice of 2 BCBS ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

With offices across North Carolina, our Coastal region is currently seeking a full-time Patient Support Specialist at our Shipyard office. The Patient Support Specialist greets and assists all ...

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All JobsDupixent Patient Support JobsFull Time Dupixent Patient Support Jobs

Full Time Dupixent Patient Support information

See salary details

$31K

$35.3K

$39K

How much do full time dupixent patient support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for full time dupixent patient support in the United States is $35,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $36,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Dupixent Patient Support vs Full Time Medical Customer Service Representative?

AspectFull Time Dupixent Patient SupportFull Time Medical Customer Service Representative
CredentialsTypically requires healthcare-related certifications or experienceRequires customer service or call center experience, healthcare knowledge a plus
Work EnvironmentPharmaceutical support centers, healthcare settingsCall centers, customer service departments in healthcare companies
Employer & IndustryPharmaceutical companies, biotech firmsHealthcare providers, insurance companies, pharmaceutical firms
Search & Comparison IntentPatients or caregivers seeking support for DupixentCustomers seeking assistance with healthcare products or services

Full Time Dupixent Patient Support roles focus on assisting patients with Dupixent medication, often requiring healthcare knowledge and certifications. In contrast, Full Time Medical Customer Service Representatives handle general healthcare product inquiries, emphasizing customer service skills. Both roles operate within healthcare-related environments but serve different customer needs and require distinct qualifications.

What is a full time Dupixent patient support specialist?

A Full Time Dupixent Patient Support specialist assists patients who have been prescribed Dupixent, a medication used to treat certain inflammatory conditions such as eczema, asthma, and nasal polyposis. Their primary role is to help patients navigate insurance coverage, access financial assistance programs, and provide education about the medication and its administration. They often serve as a liaison between patients, healthcare providers, and pharmacies to ensure smooth treatment access. Full-time specialists are dedicated to supporting patients throughout their treatment journey, addressing concerns and helping overcome barriers to care.

What are some common challenges faced by full time Dupixent patient support representatives, and how can new hires prepare to address them?

Full Time Dupixent Patient Support representatives often encounter challenges such as navigating complex insurance processes, addressing patient concerns regarding medication access, and effectively communicating with healthcare providers. New hires can prepare by developing strong organizational skills, familiarizing themselves with pharmaceutical reimbursement procedures, and practicing empathetic communication. Collaborating closely with multidisciplinary teams—including nurses, pharmacists, and insurance specialists—can also help ensure that patients receive the support they need efficiently.

What are the key skills and qualifications needed to thrive as a full time Dupixent patient support specialist?

To thrive as a Full Time Dupixent Patient Support Specialist, you typically need a background in healthcare, strong knowledge of insurance processes, and experience assisting patients with specialty medications. Familiarity with patient management systems, CRM software, and prior authorization portals is essential, with some positions requiring certification in pharmacy tech or healthcare administration. Exceptional communication, problem-solving abilities, and empathy help you effectively guide patients through complex treatment access issues. These skills are crucial for ensuring patients receive timely support and medication access, which directly impacts their treatment outcomes and satisfaction.
More about Full Time Dupixent Patient Support jobs
What cities are hiring for Full Time Dupixent Patient Support jobs? Cities with the most Full Time Dupixent Patient Support job openings:
What are the most commonly searched types of Dupixent Patient Support jobs? The most popular types of Dupixent Patient Support jobs are:
What states have the most Full Time Dupixent Patient Support jobs? States with the most job openings for Full Time Dupixent Patient Support jobs include:
What job categories do people searching Full Time Dupixent Patient Support jobs look for? The top searched job categories for Full Time Dupixent Patient Support jobs are:
Full Time Dupixent Patient Support jobs near you
Infographic showing various Full Time Dupixent Patient Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Patient Support Agent (Full Time)

Rugiet Health

Austin, TX • On-site, Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Company: Rugiet Health
Location: Austin, TX (Remote)
About Rugiet Health: Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company redefining the landscape of men's and women's health, with a focus on hormone optimization. Our mission is to make access to high-quality, compounded medications simple, seamless, and accessible-delivered through a tailored digital experience that blends luxury service with clinical precision.
Backed by a nimble, passionate leadership team with deep expertise across Clinical, Marketing, and Technology sectors, we're reshaping U.S. healthcare by offering innovative, personalized solutions that empower people to lead healthier, more fulfilling lives.
The Opportunity: We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent to join our dedicated team. In this essential role, you will serve as the primary point of contact for Rugiet Health members, delivering outstanding service and personalized support throughout their care journey. You'll play a key role in ensuring a seamless, informed, and empathetic experience-guiding patients through our platform, clarifying treatment plans, and resolving inquiries with care and efficiency.
If you're a natural problem-solver who finds fulfillment in helping others and excels in a fast-paced, patient-focused environment, especially within the healthcare space, we'd love to hear from you.
What You'll Do:
1. Serve as the First Point of Contact - Engage with Rugiet Health members via phone, email, and chat to address questions related to their accounts, prescriptions, order status, and navigating our platform.
2. Provide Empathetic, Patient-Centered Support - Listen actively to patient concerns, demonstrate empathy, and de-escalate challenging situations with professionalism and a positive demeanor.
3. Resolve Issues Efficiently - Investigate and resolve patient concerns promptly, collaborating with internal teams-including Clinical, Pharmacy, and Operations-to ensure timely, accurate solutions.
4. Become a Product & Service Expert - Gain in-depth knowledge of Rugiet Health's products, services, and workflows to provide clear, accurate, and helpful information to patients.
5. Guide and Educate Patients - Support patients in understanding their treatment plans, medication usage, and next steps-ensuring they feel informed, confident, and cared for.
6. Maintain Accurate Records - Document all patient interactions and resolutions in our CRM system with accuracy and attention to detail to support continuity of care.
7. Contribute to Continuous Improvement - Identify recurring issues or patient feedback trends and share insights with internal teams (Product, Clinical, Marketing) to enhance the overall patient experience.
8. Ensure Compliance and Privacy - Uphold HIPAA regulations and internal privacy policies to safeguard patient information at all times.
What You Bring:
  • Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment.
  • Exceptional verbal and written communication skills, with the ability to explain complex information clearly and concisely.
  • Proven ability to empathize with customers, maintain composure, and resolve issues calmly under pressure.
  • Proficiency with CRM software (e.g., Zendesk, Salesforce) and general office software (Microsoft Office Suite, Google Workspace).
  • High attention to detail and accuracy in documenting information.
  • Ability to work independently and as part of a collaborative team.
  • Adaptability and a willingness to learn new systems and processes quickly in a dynamic environment.
  • High school diploma or equivalent; Bachelor's degree is a plus.

Bonus Points If You Have:
  • Experience in a regulated industry, particularly healthcare.
  • Familiarity with medical terminology or pharmaceutical processes.
  • Experience with chat-based support.

Why Join Rugiet Health?
  • Direct Impact: Play a crucial role in improving people's lives by providing direct support and ensuring a positive healthcare experience.
  • Growth Opportunity: Join a fast-growing, innovative company with opportunities for professional development and career advancement.
  • Collaborative Culture: Be part of a supportive and passionate team that values communication and patient well-being.
  • Disrupt Healthcare: Work with a company at the forefront of personalized telemedicine.

Compensation & Perks
  • $17-$19/hour
  • Monthly team contests with gift card prizes
  • Health, dental, and vision coverage
  • 401(k) program
  • 3 weeks of PTO
  • Monday-Friday, 9:00 AM-5:30 PM

To Apply: If you are excited by the opportunity to provide outstanding patient support and contribute to a revolutionary healthcare company, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position.

Apply