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Full Time Director Of Operations Jobs (NOW HIRING)

Practice of Peace Foundation

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Director of Operations

West Farms, NY · On-site

$65K - $75K/yr

Summary The Director of Operations is responsible for the overall management of the shelter's physical operations, ensuring a safe, clean, and well-maintained environment for residents and staff.

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How much do full time director of operations jobs pay per year?

As of Jul 24, 2026, the average yearly pay for full time director of operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a Full Time Director of Operations do?

A Full Time Director of Operations oversees the daily operations of an organization, ensuring that business processes run smoothly and efficiently. They manage teams, develop and implement policies, and work closely with other executives to meet organizational goals. Their responsibilities often include budgeting, resource allocation, process improvement, and ensuring compliance with regulations. This role requires strong leadership, problem-solving, and communication skills, as well as a deep understanding of the organization's industry and objectives.

What are some of the main challenges a Full Time Director of Operations may face in their first year, and how can they overcome them?

A Full Time Director of Operations often encounters challenges such as aligning multiple departments with organizational goals, integrating new technologies, and optimizing workflows. In the first year, building trust with team leaders and understanding existing processes are crucial. Overcoming these challenges involves strong communication, data-driven decision-making, and fostering a culture of continuous improvement. Proactively seeking feedback and staying adaptable will also help new directors successfully navigate their responsibilities and drive operational excellence.

What are the key skills and qualifications needed to thrive as a Full Time Director of Operations, and why are they important?

To thrive as a Full Time Director of Operations, you need expertise in strategic planning, operational management, and financial oversight, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, project management software, and industry-specific compliance standards is required. Exceptional leadership, problem-solving abilities, and strong communication skills help drive team performance and organizational change. These skills ensure effective operations, cost control, and the achievement of business goals in a competitive environment.
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Infographic showing various Full Time Director Of Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Operations

Director of Operations

Practice of Peace Foundation

West Farms, NY • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

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Job description

Summary

The Director of Operations is responsible for the overall management of the shelter’s physical operations, ensuring a safe, clean, and well-maintained environment for residents and staff. This position oversees facilities, maintenance, security, housekeeping, procurement, and compliance with city and state regulatory standards.

The Director of Operations ensures that the shelter’s infrastructure and daily operations support the effective delivery of services led by the Director of Social Services. This role requires strong leadership, organizational, and problem-solving skills, along with the ability to manage multiple priorities in a 24-hour residential facility.

Key Responsibilities Operational Oversight

  • Supervise and manage the operations team, including Residential Aides, maintenance, housekeeping, and security staff.
  • Develop, implement, and enforce operational policies, procedures, and standards of conduct.
  • Ensure all shelter operations comply with DHS, OTDA, FDNY, DOH, DOB, and OSHA regulations.
  • Conduct regular walkthroughs to monitor facility conditions, cleanliness, and resident safety.
  • Address operational issues promptly and escalate critical concerns to the Site Director.

Residential Aide Supervision

  • Oversee the hiring, training, scheduling, and evaluation of Residential Aides.
  • Provide coaching, performance feedback, and guidance on resident interactions and emergency protocols.
  • Ensure Residential Aides adhere to shelter policies, maintain professional conduct, and provide quality support to residents.
  • Coordinate staffing to cover 24/7 operations and respond to emergencies.

Facilities & Safety

  • Oversee building maintenance, repairs, and preventive maintenance schedules.
  • Ensure fire safety, sanitation, and environmental compliance standards are met.
  • Monitor security systems and safety procedures, including drills and emergency preparedness.
  • Investigate and document incidents related to safety, security, or facilities issues.

Budget & Procurement

  • Manage the operations budget, including utilities, supplies, and staffing costs.
  • Oversee purchasing and inventory management for operational and residential needs.
  • Negotiate and monitor vendor contracts for quality, cost, and service delivery.

Compliance & Reporting

  • Maintain operational records, including staff schedules, maintenance logs, and incident reports.
  • Prepare reports on operational performance, staffing, and compliance for the Site Director.
  • Ensure all documentation is accurate and accessible for inspections and audits.

Emergency Response

  • Respond to operational emergencies, including facility issues, security incidents, and resident crises.
  • Ensure Residential Aides and operations staff are trained in emergency and evacuation procedures.
  • Serve as the point of contact for operational issues outside of regular hours when needed.

Qualifications Education & Experience

  • Bachelor’s degree in Business Administration, Facilities Management, Public Administration, or a related field required.
  • Minimum of 5–7 years of experience in operations, facilities, or property management; experience in shelters preferred.
  • Minimum of 3 years supervising front-line staff (Residential Aides, security, housekeeping, or maintenance).
  • Knowledge of NYC building codes, shelter compliance, and DHS/OTDA regulations preferred.

Skills & Competencies

  • Strong leadership and team management skills.
  • Excellent organizational and time-management abilities.
  • Proficiency in Microsoft Office and basic facility management software.
  • Ability to manage budgets, contracts, and operational logistics effectively.
  • Strong communication, problem-solving, and crisis management skills.
  • Commitment to maintaining a safe, clean, and supportive environment for residents and staff.
  • Physical ability to conduct facility walkthroughs, climb stairs, and respond to emergencies.