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How much do full time customer service freight forwarding jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for full time customer service freight forwarding in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Freight Forwarding vs Full Time Customer Service Customs Broker?

AspectFull Time Customer Service Freight ForwardingFull Time Customer Service Customs Broker
CredentialsBasic customer service skills, logistics knowledgeCustoms broker license or certification often required
Work EnvironmentLogistics offices, warehouses, shipping portsCustoms agencies, import/export firms, government offices
Industry UsageShipping companies, freight forwarding firmsImport/export companies, customs authorities
Search/Comparison IntentCustomer service roles in freight forwardingCustomer service roles in customs clearance

While both roles involve customer service within the logistics industry, freight forwarding focuses on coordinating shipments and logistics, whereas customs brokers specialize in clearing goods through customs. The key difference lies in certifications and specific industry functions.

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Full Time Customer Service Freight Forwarding jobs near you

Freight Forwarding Sales Executive

Sciens Logistics

Deerfield Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 hours ago

Job description

About Sciens Logistics
Sciens Logistics is a leader in the logistics industry, specializing in truck brokerage, freight forwarding, warehousing, and dedicated trucking services. We are committed to delivering innovative solutions that optimize supply chain operations and ensure exceptional customer satisfaction. At Sciens, our people are the foundation of our success. We foster a collaborative and inclusive workplace where individuals can thrive, grow, and make a meaningful impact. If you're passionate about logistics and ready to drive success, we'd love to welcome you to our team.
Freight Forwarding Sales Representative
Location: Deerfield Beach, FL
Employment Type: Full-Time
Position Summary
The Freight Forwarding Sales Representative is responsible for developing new business and growing strategic accounts across target markets. This role is ideal for a sales-driven professional with deep knowledge of global logistics who can position end-to-end supply chain solutions for clients and prospects.
Key Responsibilities
  • Develop new sales opportunities through prospecting, referrals, and existing network.
  • Build and manage a pipeline of target accounts in line with company revenue goals.
  • Collaborate with internal operations to ensure successful onboarding and execution.
  • Identify opportunities to upsell and cross-sell across services (air, ocean, customs, domestic).
  • Represent the company at client meetings, trade shows, and logistics events.
  • Maintain up-to-date CRM records and produce regular sales activity reports.

Qualifications
  • Experience: 3+ years of experience in freight forwarding sales or international logistics.
  • Education: Bachelor's degree preferred; relevant industry experience strongly considered.
  • Knowledge: Understanding of Incoterms, NVOCC operations, international trade lanes, LCL/FCL, and customs brokerage.
  • Skills: Strong client relationship skills, consultative selling ability, and knowledge of global supply chains.
  • Technology: Familiarity with CRMs such as Salesforce and HubSpot.

Preferred Background
  • Experience selling to import/export-driven industries (e.g., consumer electronics, fashion, pharma, or industrial sectors).
  • Solid understanding of cross-border logistics and experience working with steamship lines or air carriers.
  • Capable of speaking to supply chain efficiencies, not just rate-driven solutions.

Compensation and Benefits
  • Bonus: Discretionary year-end bonus based on company and individual performance

Our comprehensive package of benefits includes:
Medical | Dental | Vision | Basic Life and AD&D Insurance | Paid Time Off.
If you're a results-driven sales professional with a passion for logistics, we encourage you to apply and join our growing team at Sciens Logistics!

Apply