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Full Time Customer Service Freight Forwarding Jobs in Riverside, CA

Kohl's

Full-Time Customer Service Supervisor

Tustin, CA · On-site

$23.50 - $36.45/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

Kohl's

Full-Time Customer Service Supervisor

Irvine, CA · On-site

$23.50 - $36.45/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

CU TRANSPORT INC.

Be Seen First

Sales and Business Development Executive

City Of Industry, CA · On-site

$42K - $78K/yr

... services provider based in City of Industry, CA offering a full suite of Freight Forwarding, NVOCC ... Build strategic relationships with key contacts within customer organizations to understand ...

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All JobsCustomer Service Freight Forwarding JobsFull Time Customer Service Freight Forwarding JobsFull Time Customer Service Freight Forwarding Jobs in Riverside, CA

Full Time Customer Service Freight Forwarding information

See Riverside, CA salary details

$10

$19

$28

How much do full time customer service freight forwarding jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for full time customer service freight forwarding in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Freight Forwarding vs Full Time Customer Service Customs Broker?

AspectFull Time Customer Service Freight ForwardingFull Time Customer Service Customs Broker
CredentialsBasic customer service skills, logistics knowledgeCustoms broker license or certification often required
Work EnvironmentLogistics offices, warehouses, shipping portsCustoms agencies, import/export firms, government offices
Industry UsageShipping companies, freight forwarding firmsImport/export companies, customs authorities
Search/Comparison IntentCustomer service roles in freight forwardingCustomer service roles in customs clearance

While both roles involve customer service within the logistics industry, freight forwarding focuses on coordinating shipments and logistics, whereas customs brokers specialize in clearing goods through customs. The key difference lies in certifications and specific industry functions.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Riverside, CA? The most popular types of Customer Service Freight Forwarding jobs in Riverside, CA are:
What are popular job titles related to Full Time Customer Service Freight Forwarding jobs in Riverside, CA? For Full Time Customer Service Freight Forwarding jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Freight Forwarding jobs in Riverside, CA look for? The top searched job categories for Full Time Customer Service Freight Forwarding jobs in Riverside, CA are:
Full Time Customer Service Freight Forwarding jobs near you
Infographic showing various Full Time Customer Service Freight Forwarding job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Logistics Freight Forwarding Sales Account Representative

Logistics Freight Forwarding Sales Account Representative

CTS Global Supply Chain Solutions

Diamond Bar, CA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Position Summary

CTS Global Supply Chain Solutions is seeking a motivated and energetic Entry-Level Logistics Sales Account Representative to join our growing sales team. This is an excellent opportunity for individuals who are interested in building a long-term career in international transportation and logistics.

No freight forwarding sales experience is required. We provide comprehensive training to No freight forwarding sales experience is required. Comprehensive training will be provided to help you develop the knowledge and skills needed to succeed in the logistics industry. Candidates with at least one (1) year of experience in freight forwarding, logistics, or transportation are highly preferred.

As a Sales Account Representative, you will learn how to identify new business opportunities, build customer relationships, and provide customized logistics solutions, including ocean freight, air freight, trucking, warehousing, customs brokerage, and supply chain services.


Key Responsibilities

  • Prospect and develop new business opportunities through cold calling, networking, email outreach, and referrals.
  • Build and maintain strong relationships with prospective and existing customers.
  • Learn and promote the Company's logistics services, including:

o   Ocean Freight

o   Air Freight

o   Domestic Transportation

o   Warehousing

o   Customs Brokerage

o   3PL & Supply Chain Solutions

  • Understand customer shipping requirements and recommend appropriate transportation solutions.
  • Prepare quotations and assist with pricing proposals.
  • Coordinate with Operations and Customer Service teams to ensure successful shipment execution.
  • Follow up with customers regarding quotations, shipments, and service opportunities.
  • Maintain accurate sales activities and customer information in the Company's CRM system.
  • Participate in sales meetings, product training, and professional development programs.
  • Meet individual sales goals and contribute to team objectives.

Qualifications & Requirements

Entry-Level Candidates

  • Bachelor's degree preferred (Business, Supply Chain, Logistics, Marketing, or related field) or equivalent work experience.
  • Previous sales, customer service, or logistics experience is a plus.
  • Strong communication and relationship-building skills.
  • Self-motivated with a strong desire to learn and grow.
  • Comfortable making outbound sales calls and developing new business.

Experienced Candidates

  • 1-10+ years of freight forwarding, logistics, transportation, or supply chain sales experience.
  • Existing customer portfolio is highly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong understanding of:

o   Ocean Freight

o   Air Freight

o   Import & Export

o   Customs Brokerage

o   Warehousing

o   Domestic Transportation

  • Excellent negotiation and presentation skills.

Preferred Qualifications

  • Experience with CargoWise is a plus.
  • Bilingual candidates are highly preferred.
  • Mandarin Chinese is strongly preferred.
  • Experience working with NVOCC, Freight Forwarders, 3PL providers, or Customs Brokers is a plus.

Skills

  • Excellent communication and interpersonal skills
  • Sales and negotiation abilities
  • Customer relationship management
  • Time management and organizational skills
  • Problem-solving mindset
  • Ability to work independently while collaborating with internal teams
  • Microsoft Office Suite (Excel, Outlook, Word)

Compensation & Benefits

  • Competitive Base Salary (DOE)
  • Uncapped Commission Program
  • Car Allowance
  • Cell Phone Allowance (if applicable)
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Career Growth Opportunities
  • Ongoing Sales Training & Professional Development

*** Base Salary + Uncapped Commission + Performance Incentives***