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Assistant Customer Service Freight Forwarding Jobs in Riverside, CA

CU TRANSPORT INC.

Be Seen First

Sales and Business Development Executive

City Of Industry, CA · On-site

$42K - $78K/yr

... services provider based in City of Industry, CA offering a full suite of Freight Forwarding, NVOCC ... Build strategic relationships with key contacts within customer organizations to understand ...

Hyundai Glovis

TEMP Analyst - FF Accounting

Irvine, CA · On-site

$27/hr

... quality service to our customers and vendors of the automotive, freight forwarding, parts ... * Assist in overseeing transactional activities for the Freight Forwarding business segment in ...

Hyundai Glovis

Manager - W/H & TPL

Duluth, GA · On-site

$91K - $110K/yr

... quality service to our customers and vendors of the automotive, freight forwarding, parts ... Support and mentor team members, fostering a collaborative and productive work environment * Assist ...

BCforward

Customer Service Representative

La Verne, CA

$16 - $21.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... freight forwarders) Excellent verbal and written communication skills Ability to write legibly with ...

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Assistant Customer Service Freight Forwarding information

See Riverside, CA salary details

$12

$20

$29

How much do assistant customer service freight forwarding jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for assistant customer service freight forwarding in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Riverside, CA? The most popular types of Customer Service Freight Forwarding jobs in Riverside, CA are:
What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Riverside, CA? For Assistant Customer Service Freight Forwarding jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Riverside, CA look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Customer Service Freight Forwarding jobs? Cities near Riverside, CA with the most Assistant Customer Service Freight Forwarding job openings:
Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,454 per year, or $20.9 per hour.
Logistics Freight Forwarding Sales Account Representative

Logistics Freight Forwarding Sales Account Representative

CTS Global Supply Chain Solutions

Diamond Bar, CA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Position Summary

CTS Global Supply Chain Solutions is seeking a motivated and energetic Entry-Level Logistics Sales Account Representative to join our growing sales team. This is an excellent opportunity for individuals who are interested in building a long-term career in international transportation and logistics.

No freight forwarding sales experience is required. We provide comprehensive training to No freight forwarding sales experience is required. Comprehensive training will be provided to help you develop the knowledge and skills needed to succeed in the logistics industry. Candidates with at least one (1) year of experience in freight forwarding, logistics, or transportation are highly preferred.

As a Sales Account Representative, you will learn how to identify new business opportunities, build customer relationships, and provide customized logistics solutions, including ocean freight, air freight, trucking, warehousing, customs brokerage, and supply chain services.


Key Responsibilities

  • Prospect and develop new business opportunities through cold calling, networking, email outreach, and referrals.
  • Build and maintain strong relationships with prospective and existing customers.
  • Learn and promote the Company's logistics services, including:

o   Ocean Freight

o   Air Freight

o   Domestic Transportation

o   Warehousing

o   Customs Brokerage

o   3PL & Supply Chain Solutions

  • Understand customer shipping requirements and recommend appropriate transportation solutions.
  • Prepare quotations and assist with pricing proposals.
  • Coordinate with Operations and Customer Service teams to ensure successful shipment execution.
  • Follow up with customers regarding quotations, shipments, and service opportunities.
  • Maintain accurate sales activities and customer information in the Company's CRM system.
  • Participate in sales meetings, product training, and professional development programs.
  • Meet individual sales goals and contribute to team objectives.

Qualifications & Requirements

Entry-Level Candidates

  • Bachelor's degree preferred (Business, Supply Chain, Logistics, Marketing, or related field) or equivalent work experience.
  • Previous sales, customer service, or logistics experience is a plus.
  • Strong communication and relationship-building skills.
  • Self-motivated with a strong desire to learn and grow.
  • Comfortable making outbound sales calls and developing new business.

Experienced Candidates

  • 1-10+ years of freight forwarding, logistics, transportation, or supply chain sales experience.
  • Existing customer portfolio is highly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong understanding of:

o   Ocean Freight

o   Air Freight

o   Import & Export

o   Customs Brokerage

o   Warehousing

o   Domestic Transportation

  • Excellent negotiation and presentation skills.

Preferred Qualifications

  • Experience with CargoWise is a plus.
  • Bilingual candidates are highly preferred.
  • Mandarin Chinese is strongly preferred.
  • Experience working with NVOCC, Freight Forwarders, 3PL providers, or Customs Brokers is a plus.

Skills

  • Excellent communication and interpersonal skills
  • Sales and negotiation abilities
  • Customer relationship management
  • Time management and organizational skills
  • Problem-solving mindset
  • Ability to work independently while collaborating with internal teams
  • Microsoft Office Suite (Excel, Outlook, Word)

Compensation & Benefits

  • Competitive Base Salary (DOE)
  • Uncapped Commission Program
  • Car Allowance
  • Cell Phone Allowance (if applicable)
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Career Growth Opportunities
  • Ongoing Sales Training & Professional Development

*** Base Salary + Uncapped Commission + Performance Incentives***