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Assistant Customer Service Freight Forwarding Jobs in Riverside, CA

Pegasus Worldwide Logistics

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Export Specialist

City Of Industry, CA

Your expertise in supply chain management, transportation planning, and customer relationship ... Familiarity with freight forwarding procedures including NVOCC operations, 3PL services, carrier ...

Pegasus Worldwide Logistics

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Export Specialist

City Of Industry, CA

Your expertise in supply chain management, transportation planning, and customer relationship ... Familiarity with freight forwarding procedures including NVOCC operations, 3PL services, carrier ...

BCforward

Customer Service Representative

La Verne, CA

$16 - $21.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... freight forwarders) Excellent verbal and written communication skills Ability to write legibly with ...

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Assistant Customer Service Freight Forwarding information

See Riverside, CA salary details

$12

$20

$29

How much do assistant customer service freight forwarding jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for assistant customer service freight forwarding in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Freight Forwarding vs Customer Service Representative?

AspectAssistant Customer Service Freight ForwardingCustomer Service Representative
Primary RoleSupports freight forwarding operations, handles shipment inquiries, and assists with logistics coordination.Provides general customer support, handles inquiries, and resolves issues across various industries.
Required SkillsKnowledge of freight processes, logistics, and shipping documentation.Strong communication, problem-solving, and customer service skills.
Work EnvironmentLogistics companies, freight forwarding firms, shipping departments.Retail, service industries, call centers, and corporate offices.
CertificationsOften requires familiarity with logistics certifications; not always mandatory.Typically no specific certifications required.

While both roles involve customer interaction, the Assistant Customer Service Freight Forwarding focuses on logistics and shipment support within freight forwarding companies, whereas the Customer Service Representative handles broader customer support across various sectors. The roles share skills like communication but differ in industry-specific knowledge and responsibilities.

What are the most commonly searched types of Customer Service Freight Forwarding jobs in Riverside, CA? The most popular types of Customer Service Freight Forwarding jobs in Riverside, CA are:
What are popular job titles related to Assistant Customer Service Freight Forwarding jobs in Riverside, CA? For Assistant Customer Service Freight Forwarding jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Assistant Customer Service Freight Forwarding jobs in Riverside, CA look for? The top searched job categories for Assistant Customer Service Freight Forwarding jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Assistant Customer Service Freight Forwarding jobs? Cities near Riverside, CA with the most Assistant Customer Service Freight Forwarding job openings:
Assistant Customer Service Freight Forwarding jobs near you
Infographic showing various Assistant Customer Service Freight Forwarding job openings in Riverside, CA as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $43,454 per year, or $20.9 per hour.
Logistics Freight Forwarding Sales Account Executive Mandarin Required

Logistics Freight Forwarding Sales Account Executive Mandarin Required

CTS Global Supply Chain Solutions

Diamond Bar, CA • Remote

$75K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

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Job description

Position Summary
We are seeking a results-driven Logistics Freight Forwarding Sales Account Executive to develop new business opportunities and manage client relationships within the transportation and logistics industry. The ideal candidate has a strong understanding of freight forwarding operations and at least 3 years of relevant experience. Familiarity with CargoWise is a plus. Bilingual candidates (especially Chinese/Mandarin) are highly preferred.

This position offers a flexible work arrangement and does not require daily in-office attendance. However, the role requires regular weekly client visit reports, consistent client visits, and in-office presence 2–3 days per week to support team collaboration and business development efforts.


Key Responsibilities

  • Identify, develop, and secure new business opportunities in freight forwarding (air, ocean, and ground).
  • Build and maintain strong relationships with customers to ensure long-term partnerships.
  • Understand customer logistics needs and provide tailored transportation solutions.
  • Collaborate with operations teams to ensure smooth execution of shipments.
  • Prepare and present pricing proposals, quotations, and service contracts.
  • Monitor market trends, competitor activities, and customer requirements.
  • Achieve and exceed monthly and annual sales targets.
  • Maintain accurate records of sales activities and pipeline in CRM systems.


Qualifications & Requirements

  • Minimum 3 years of experience in logistics, freight forwarding, or supply chain sales.
  • Strong knowledge of freight forwarding operations (air, ocean, import/export processes).
  • Proven track record in sales and business development.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Experience with CargoWise is a plus.
  • Mandarin Chinese required.

***Company also offers a generous commission package, with other allowances***