Assistant Customer Service Freight Forwarding Jobs in Riverside, CA

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Project Manager - Strategic Business Planning position plays a vital role in identifying, planning, and supporting new business opportunities, requiring strong capabilities in financial planning, business analysis, project coordination, and account support. The ideal candidate will contribute to key initiatives through data analysis, assisting with client relationship development, and supporting project execution across the team. Experience in freight forwarding, business planning, or sales is highly preferred. The role supports the business development team by providing basic financial and business analysis, coordinating projects, and assisting in the implementation of strategic initiatives. This position will also help develop strategies that strengthen client relationships, expand market presence, and support the execution of key initiatives across the organization.
Compensation
$95,000 - $105,000 yearly salary range. (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
1. Hyundai Business Development
• Evaluate current logistics operations to identify strategic business opportunities that support Hyundai Motor Group and its partners.
• Collaborate with internal teams and external partners of HMG and Glovis to execute strategic initiatives including business opportunity discovery, operational planning, financial business planning and operations execution.
• Develop strategic plans supported by financial analysis, including P&L modeling, cost/revenue forecasting, and scenario analysis to evaluate the viability and profitability of proposed logistics initiatives.
2. Hydrogen Truck Operation Management
• Support the implementation of hydrogen logistics initiatives across East and West Coast Operations.
• Contribute feasibility analysis for business expansion opportunities, including financial forecasting and operations setup.
• Build and maintain mid- to long-term financial forecasts, P&L projections, and sensitivity analyses to guide strategic decisions on fleet expansion and hydrogen supply contracts.
3. Sales Activity Management
• Develop and execute strategic sales plans to achieve revenue targets.
• Track and monitor sales progress and ensure timely follow-up with internal teams.
• Support the full sales cycle by preparing presentation materials, drafting proposals, and coordinating negotiations and closing activities.
• Traveling domestic and internationally up to 20%
Other duties as assigned
Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, 14 Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

All benefits pursuant to Company policy
Skills

• Excellent Written and Verbal Communication Skill
• Proficient PC Skill - Word, Excel, Powerpoint
• Experience in Logistics/Transportation Industries
• Experience in Financial Analysis and Business Planning
• Experience in Account Management
• Bi-lingual in Korean

Education & Experience

• Bachelors Required
• 6 - 9 years of direct experience in Business Planning, Logistics, Supply Chain, Freight Forwarding

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Sit for 5+ hours per day
• Stand, walk, bend, stoop, reach over shoulder, kneel, push, pull 1-3 hours per day

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.