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Remote Ocean Freight Jobs in Riverside, CA (NOW HIRING)

All JobsRemote Ocean Freight JobsRemote Ocean Freight Jobs in Riverside, CA

Remote Ocean Freight information

See Riverside, CA salary details

$33.9K

$52.1K

$69.4K

How much do remote ocean freight jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote ocean freight in Riverside, CA is $52,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote ocean freight coordinators, and how can they be effectively managed?

Remote ocean freight coordinators often navigate challenges such as coordinating across multiple time zones, managing communication with international partners, and ensuring documentation accuracy without in-person oversight. To effectively manage these challenges, strong organizational skills, proactive communication, and familiarity with digital logistics platforms are essential. Leveraging collaborative tools, maintaining regular virtual check-ins with team members, and staying updated on industry regulations can help remote coordinators stay on track and ensure smooth shipment operations.

What is a Remote Ocean Freight job?

A Remote Ocean Freight job involves managing and coordinating the shipment of goods by sea, but the work can be performed from a remote location rather than an office or shipping port. Professionals in this field handle tasks such as booking cargo space, tracking shipments, communicating with shipping lines and clients, and ensuring compliance with international shipping regulations. These roles often require strong organizational and communication skills, as well as knowledge of global trade and logistics. Remote ocean freight specialists use digital platforms to monitor shipments, resolve issues, and keep clients updated throughout the transportation process.

What is the difference between Remote Ocean Freight vs Remote Freight Coordinator?

AspectRemote Ocean FreightRemote Freight Coordinator
CredentialsLogistics certifications, shipping knowledgeLogistics or supply chain certifications, communication skills
Work EnvironmentRemote, international shipping industryRemote, logistics and transportation sector
Industry UsageFreight shipping, maritime logisticsFreight management, transportation coordination

Remote Ocean Freight focuses on managing international maritime shipments, requiring shipping knowledge and industry-specific credentials. Remote Freight Coordinators handle the coordination of freight shipments across various modes, including ocean, air, and land, emphasizing communication and logistics skills. Both roles are remote and integral to the logistics industry, but they differ in scope and specialization.

What are the key skills and qualifications needed to thrive as a Remote Ocean Freight Specialist, and why are they important?

To thrive as a Remote Ocean Freight Specialist, you need a solid understanding of international shipping regulations, logistics coordination, and documentation, often backed by experience in freight forwarding or supply chain management. Familiarity with freight management systems, tracking platforms, and tools like CargoWise or SAP is typically required. Strong organizational skills, attention to detail, and effective communication are crucial for managing shipments and collaborating with global partners. These skills ensure efficient, compliant, and cost-effective ocean freight operations in a remote work environment.
What are popular job titles related to Remote Ocean Freight jobs in Riverside, CA? For Remote Ocean Freight jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Ocean Freight jobs in Riverside, CA look for? The top searched job categories for Remote Ocean Freight jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Ocean Freight jobs? Cities near Riverside, CA with the most Remote Ocean Freight job openings:
Remote Ocean Freight jobs near you

Customer Success Manager（Remote）

YQN

Fontana, CA • Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

About us:

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

About this role:

YQN is seeking a proactive and customer-oriented Customer Success Manager（Remote） to support and grow relationships with our clients and partners. This role is responsible for ensuring customer satisfaction, driving account retention, resolving operational issues, and coordinating cross-functional communication between clients and internal teams.
The ideal candidate is highly organized, responsive, solution-driven, and experienced in managing customer relationships in a fast-paced environment. Experience in logistics, supply chain, e-commerce, SaaS, or 3PL warehouse operations is strongly preferred.

Responsibilities:

  • Manage day-to-day communication with assigned customers via email, phone, and online meetings
  • Build strong long-term relationships with clients and act as the primary point of contact
  • Monitor customer accounts to ensure service quality, operational performance, and customer satisfaction
  • Proactively identify customer needs, issues, and business opportunities
  • Coordinate with operations, warehouse, dispatch, and internal support teams to resolve customer concerns efficiently
  • Track and follow up on customer requests, escalations, and service issues
  • Conduct regular business reviews and provide operational updates to customers
  • Support onboarding and training for new customers
  • Maintain accurate records in CRM systems and internal tracking tools
  • Collect customer feedback and collaborate with leadership to improve processes and service quality
  • Assist with account expansion and retention initiatives
  •  

Qualifications:

  • Bachelor’s degree preferred
  • 3+ years of experience in Customer Success, Account Management, Client Services, or related roles
  • Experience in logistics, transportation, 3PL, supply chain, or e-commerce industries preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving and organizational abilities
  • Ability to manage multiple accounts and priorities simultaneously
  • Comfortable working independently in a remote environment
  • Proficient in Microsoft Office, Google Workspace, and CRM systems
  • Bilingual in English and Chinese is strongly preferred

Preferred Skills:

  • Experience working with cross-border logistics or warehouse operations
  • Data analysis and reporting experience
  • Familiarity with KPI tracking and SLA management
  • Ability to handle customer escalations professionally and efficiently
  •  

Work type: Full-time, Remote (U.S.-based)

Compensation&Benefits:

  • Pay: $80k - $120k
  • Paid time off and holidays, Medical/Dental/Vision insurance, 401(K)
  • Career growth opportunities within a fast-growing company
  • Flexible remote work environment

Apply