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Full Time Call Center Jobs in Riverside, CA (NOW HIRING)

Appointment Center Agent

San Bernardino, CA ยท On-site

$23.25 - $27.90/hr

Brand each call according to SAC Health's expectations and standards. * Communicate with patients ... Must be legally authorized to work in the United States on a full-time basis. Must not now or in ...

Care Center Representative

Irvine, CA ยท On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a full time Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term ...

Mechanics Bank is currently searching for a full-time Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term ...

Appointment Center Agent

San Bernardino, CA

$15.50 - $20.25/hr

Brand each call according to SAC Health's expectations and standards. * Communicate with patients ... Must be legally authorized to work in the United States on a full-time basis. Must not now or in ...

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Full Time Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do full time call center jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for full time call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is the highest paying call center?

The highest paying call center roles are typically supervisory or managerial positions, such as call center managers or team leads, which can earn higher salaries than entry-level customer service agents. Compensation varies based on industry, location, and experience, with specialized roles in technical support or sales often offering higher pay. Advanced skills, certifications, and performance-based incentives can also increase earning potential in call centers.

What jobs pay 4000 a week without a degree?

Full-time call center roles typically do not pay $4,000 a week without specialized skills or management responsibilities. High earnings in such roles usually require experience, advanced communication skills, or supervisory positions, which may include bonuses or commissions. Most jobs with this level of pay often involve sales, management, or technical expertise beyond standard call center work.

What is a Full Time Call Center job?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a Full Time Call Center Representative, and why are they important?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What call center job pays the most?

In call centers, roles such as technical support specialists, account managers, and sales managers tend to have higher salaries due to specialized skills and experience. Positions requiring advanced product knowledge, certifications, or leadership responsibilities generally offer higher pay compared to standard customer service roles.

How to make $1000 a week remotely?

A full-time call center agent can earn $1000 a week by working full-time hours, typically 40 hours or more, and may increase income through performance bonuses or overtime. Developing strong communication skills and familiarity with customer service tools can improve earning potential, especially in remote environments with flexible schedules.

What are some common challenges faced by full-time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.
What are the most commonly searched types of Call Center jobs in Riverside, CA? The most popular types of Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Full Time Call Center jobs? Cities near Riverside, CA with the most Full Time Call Center job openings:
Infographic showing various Full Time Call Center job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 15% Part Time, 1% Temporary, and 14% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Appointment Center Agent

Appointment Center Agent

SAC Health

San Bernardino, CA โ€ข On-site

$23.25 - $27.90/hr

Full-time

Retirement, PTO

Posted 2 days ago


Job description

Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | Participation in NHSC & NCLRP loan forgiveness programs
What We Are Looking For
The Appointment Center Agent is primarily responsible for answering inbound calls for all of SAC Health departments in a positive, timely, and professional manner. Schedule, confirm, cancel, and amend appointments as well as verify, update, and/or correct insurance information in the company provided computer system and software.
Schedule: 4 days per week, 10 hours per day Mon-Thur 8:30am-7pm 30min Lunch| Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
  • Answer inbound calls in a warm, friendly, and timely manner.
  • Brand each call according to SAC Health's expectations and standards.
  • Communicate with patients and staff in a clear tone, pleasant language, and positive attitude.
  • Provide accurate information for all inquiries regarding appointment information, appointment location, and doctor assignment and availability.
  • Schedule, cancel, and amend appointments in the company-provided computer system and software for all SAC Health patients and departments accurately.
  • Validate, update, and/or correct insurance information in the company-provided computer system and software as needed for all SAC Health patients.
  • Confirm eligibility status on a variety of payer sources when scheduling appointments.
  • Verify patient demographics, authenticate the caller, and collect pertinent billing information.
  • Ability to maintain composure and professionalism while always working with patients and staff.
  • Able to work with minimal supervision and maintain positive rapport while operating within a group/team setting.
  • Ability to meet individual, departmental, and company expectations and goals.
  • Ability to collaborate, support, and function in a teaching organization that builds, coaches, and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents, and interns, while continuously building a trusting, safe, patient-centered workplace.
  • Assist with training new and established employees as needed.
  • Other duties as assigned.

QUALIFICATIONS:
  • Education: High school diploma or equivalent required. Medical terminology and additional studies in business are preferred.
  • Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Medical Assistant preferred but not required.
  • Experience: Preferred: 1+ years in a Call Center or Appointment Center, ideally with medical office experience (front or back).
  • Essential Technical/Motor Skills: Telephone skills and computer competency required. Ability to calculate figures and amounts such as discounts and percentages is required.
  • Interpersonal Skills: Effectively communicate with all levels of personnel, students, and patients by phone, in writing and in person. Must be able to read, analyze and interpret procedures from various payer sources. Must possess basic writing skills.
  • Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect