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Full Time Call Center Jobs in Riverside, CA (NOW HIRING)

AppleOne

Entry level Customer Service Rep

Santa Ana, CA · On-site

$18/hr

This full-time call center role is a great fit for a bilingual English and Spanish candidate who enjoys helping people, communicating clearly, and working in a stable professional office environment.

Appsolutely Media LLC

Sales Opener

Santa Ana, CA · On-site

... call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type: full-time experience level ...

Appsolutely Media LLC

Sales Opener

Santa Ana, CA · On-site

... call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type: full-time experience level ...

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All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in Riverside, CA

Full Time Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do full time call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What are popular job titles related to Full Time Call Center jobs in Riverside, CA?

For Full Time Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Riverside, CA look for?

The top searched job categories for Full Time Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Call Center jobs?

Cities near Riverside, CA with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Collections Call Center

Glidewell Dental

Irvine, CA • On-site

$22/hr

Full-time

Re-posted 4 days ago

Glidewell Laboratories rating

6.5

Company rating: 6.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Essential Functions:
  • Maintains appropriate systems; updates payment information.
  • Inputs receivable payments within an allotted time frame.
  • Generates and prints monthly customer statements and past due letters.
  • Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
  • Monitors and maintains assigned accounts to ensure calls, account adjustments, and customer reconciliations are completed in a timely manner.
  • Accurately recodes all payments received to provide correct balance data.
  • Maintains a high volume outbound call quota to assigned delinquent customers and responsible for reducing the number of assigned delinquencies.
  • Answers inbound calls to assist with accounting inquiries, payments, and disputes.
  • Reconciles customer disputes pertaining to payment of outstanding balances due.
  • Communicates, interfaces, and troubleshoots with accounting department and outside vendors as needed.
  • Communicates and follows up with internal call centers, supervisors, and department managers regarding customer accounts and discrepancies.
  • Provides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships.
  • Meets defined department goals and expectations.
  • Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
  • High School diploma or equivalent.
  • Minimum one (1) year of customer service experience.
  • General knowledge of accounting terminology.
  • General knowledge of billing procedures and collections.
Pay Range:$22.00/hr-24.00/hr
Employment Type: full-time

What Glidewell Laboratories employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Glidewell

Sourced by ZipRecruiter

Glidewell, based in Newport Beach, California, is an Industry Leading Provider of high quality, low cost dental lab products and services. Celebrating its 50 year Anniversary in 2020, Glidewell is more than an Industry Leading Dental lab. We are also a global education provider dedicated to developing Innovative Dental Technologies and Promoting Dental industry growth. The continued growth and success of our company allows us to give our employees the opportunity to build meaningful, engaging careers. Having a career at Glidewell means you will be working alongside our highly talented dental industry experts, with an opportunity to build a career path that matches your interests, Complements your strengths, and meets your professional goals. Exciting job opportunities exist across all areas of our vertically integrated company for experienced professionals and those looking for an entry level position.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1970

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